BB Torch :: 9800: Freezing Up And Showing Hourglass Icon?
Apr 28, 2012
I live in Canada and when I cross oever to the United States i need to shut down my provider in order not to pay fees for roaming I`ve done this often in the past without any problems until yesterday.ver since i turned it back on, the hourglass icon pops up every few seconds which is extremely annoying My BB is only 18 months old but must say I seriously think i have a lemon. I`ve always had odd problems with it.Problems none of my friends have with theirs.This is really making me think of swithcing to Apple Does anyone else have this latest problem with their Torch 9800
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Apr 23, 2012
Even if my phone has been lying unused on the charger, if I want to start using it I get the "hourglass" sign that shows the phone is busy downloading something. I don't understand this as it happens even if I want to look up a contact. I can't dial or open a message or anything for up to two minutes while I wait for the phone to finish whaterver it is doing. It also drains the battery as I only get a half day's life out of the battery, even if I only used the phone minimally.
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox. It used to show only SMS messages and was really cool. Now it shows emails and all! I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck. So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Jul 15, 2010
I have the Torch (9800) OS version: 6.0.0.668.I've had it for just over a year without problems but recently it will freeze to the point where I have to do a battery pull because it won't resolve the issue otherwise. Even then sometimes it doesn't come back on. It will slowly flash red (LED light) and the screen will remain black.It's done this twice where it won't turn back on at all. Eventually it does but the last time it did this, it didn't work for 2 days before coming back on (of it's own accord). I updated the software when it finally came back on as I was told it could be a software issue so I now have the OS version stated at the top of this message as opposed to 6.0.0.600.
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Apr 6, 2011
Since updating my OS to 6, my phone is a disaster. All I see is the hour glass. My phone continues to lock up. Should I (can I) change back to OS 5 for now until this thing is stable?
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Mar 30, 2010
I just got this Blackberry 8330 a month ago and am having problems. Two days ago, every time I tried to use it, it gives me this loading hourglass icon and it takes forever to get to the task. It acts like dial up internet. Even making a simple call takes forever. What can I do. It also sucks up charge. If I completely charge it up at night, it may hold charge until about 5:00 pm that same day.
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Mar 26, 2011
I accidentally deleted my downloads/games folder on my 8310, I downloaded kaspersky for 8310 now i cant find the icon in the menu and my blackberry start showing frequent hourglass.
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Apr 3, 2012
Found that the top right shows a red SOS instead of a signals bar at night, I have tried to remove the battery to restart, I have put the other SIM card which is currently works on the other phone, but it is still not working at all.
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Aug 26, 2010
On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
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Aug 25, 2010
I got a new torch and I'm totally loving it but I wonder why I dont see my birthday appointments in the calendar? I've synced only the adress book from my old bold 9000 birthdays are still listed in the contacts but they do not appear in my calendar. If I add a new birthday to a contact it does appear. Can somebody help me?
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Sep 5, 2010
Ever since I got my phone, I keep getting this email notification of Mobile Email OZMAIL. I never had gotten this from my old phone (Motorola Karma Q1) so I'm wondering why it keeps popping up. I believe it's a text message, it's not an email. It's reallly annoying and I want to get rid of it.
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Mar 18, 2012
I have a box that says EN that comes up in the top right corner of the screen when I go to anything where I can type. This just started today. I think I might have hit an option in my pocket. I would like it to be removed.
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Nov 5, 2010
My girlfriend just got the BlackBerry Torch 9800. She updated the twitter app wich is on the phone. It restarted and now it just shows "App Error 603". When I try to Reset It just goes back to same page with the same error. I already tried force detect with the application loader no success.
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Nov 2, 2011
I have a bb torch 9800 it was working really awesome but all of a sudden when I woke up in morning it was switched off. I tried charging but even then its not showing any charging symbol nor its its turning on, And I tried a new battery then it got on but after 2min its getting restart repeatedly even then its not charging if I plug it to charger, but I tried my old battery in another torch its charging properly. I took it to bb authorised service center they told me its mother board fault, but I can't believe it bcoz its just 6months old.
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Jun 18, 2011
use 9800 (torch 1) and i have installed BB App world on y handset, but not able to see its icon. so far i have tried- Switched off and restarted many times - Zero Result- Re-installed again - Zero result
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Sep 1, 2010
Just thought I'd pass this along since when I tried to find it the other day on RIM's website I couldn't. If you want to download the ribbon icon for the built in Blackberry Maps you can go to http://www.blackberry.com/send/maps from your phone's browser to install it.I know when the phone was first released on AT&T people had speculated that it wasn't at mobile.blackberry.com because AT&T didn't want it there but it seems that they just hadn't updated the maps website for the Torch yet. BTW, it's still not at mobile.blackberry.com.
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Aug 14, 2010
As always, bb map app is installed but there is no icon or launcher to start the app.Anyone know how to enable it ?
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Aug 26, 2010
Did you notice your rss feeds icon changed? I just noticed mine a few minutes ago. My icon used to be an orange square-looking icon but now it's an abstract-looking yellow-green icon. I didn't update or changed anything on my phone. Is anyone else noticing that? The alert icon which shows when you have a new feed is still orange but when I open the app, the icon on the left of each feed is that abstract-looking yellow green icon.
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Sep 1, 2010
I have my email going to my torch, and when a message comes in, a yellow envelope shows up. The problem is that the yellow envelope wont go away. I tried clicking the envelope, tried going into the mail folder, and I even deleted all the messages in the folder. Still there!
I powered off and on, nothing
took the battery out, nothing
took the cards out, nothing
any thoughts? my next try will be re-establishing my email accounts
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Dec 30, 2010
I had an issue with my Torch 9800 smartphone, my phone booted and show a battery Icon with 2red lines across it. I have tried to wipe the OS with BBSAK 1.8.0, 1.8.2, 1.9.2 , JL_CMDR and Java Loader, none of this work for me, as they all fail to connect to my device. BBSAK could not detect my device. But BB desktop Manager can connect, detect and recongnise my device. When I try to update and reload the OS with DM and BB application loader, I get stuck up with an error message: "Reconnecting to JVM". My Laptop HP Pavilion dm4 Notebook is running 64-bit / Window 7.
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May 14, 2012
I am trying to charge my blackberry after a weekend camping. The battery ran out. I plugged it into charge, it started to boot, the screen flashed white and now it won't come off the red x with a battery behind it.
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Aug 24, 2011
I have a 9800 that i loaded my hotmail account onto, and everything seems to work, other than the email icon is "grayed' out. Almost ghost like in appearance.
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Dec 20, 2011
I have a facebook icon in the feeds indicator that I cannot remove. Normally when I click on the icon it takes me to the appropriate update which in turn automatically removes the icon.
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May 9, 2011
Blackberry messenger is installed on my Torch-9800 but I cant find the icon anywhere on my phone. It all started after i sent a broadcast message with the messenger application and my phone started hanging. I had to remove the battery before I was able to do anything on the phone but my blackberry messenger has disappeared since then.
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Jun 6, 2011
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March.All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. hat use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime
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Sep 9, 2010
While in my pocket I somehow moved my Blackberry Messenger icon from the "All" pane to the "media" pane. I don't know how, and more importantly, I have no idea how to move it back. The simple menu item of "move" doesn't allow you to move an icon from pane to pane, and the "move to folder" is no help.
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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Dec 19, 2011
I have a torch 9800 and had upgraded Os to 6.0.. I live in Virginia and use AT&T Wireless. I would get an error loading the program after reinstalling it. I had read about this issue and I decided not to worry about it and went on without those programs.Now..Today i no longer have app world? I uninstalled and reinstalled many times.Read many forums and even wiped the phone and reinstalled.still no app world. I do need assistance, as I had programs (installed thorugh app world) and would like to reinstall them.I currently have The Blackberry Torch 9800 3g, WiFi with the 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Sep 20, 2012
I'm using a Torch 9800 and I have a message icon in the little notification bar in between the profile selector and the search but I have no messages. I have no voicemail that I haven't listened to, no unread facebook messages or emails, no missed calls, nothing that I can see that would create the little envelope message icon and if I click on it it does not show that I have any messages - only my calender entries. This happened about a month ago and then happened again 2 days ago so I now have 2 messages showing but no messages which is so irritating. Not stopping my phone from working or anything horrid like that, just an irritation as I think I have a message when I don't actually have any unread messages. I have also tried to reboot a number of times but then 1st thing I see when it reboots is those 2 stupid messages that don't exist.
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Aug 16, 2011
So all of my emails used to show up both in the address specific icon as well as the general message icon. Now they are only showing up in the general message icon.
When I try to access specific emails that I know are for the specific emaill adddress the icon opens but it just displays "*No Messages*" even though the little red astrix is on the icon indicating I have received a new email for that specific address.
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