BB Torch 9800 :: Media Pane Icon Movement?
Sep 9, 2010
While in my pocket I somehow moved my Blackberry Messenger icon from the "All" pane to the "media" pane. I don't know how, and more importantly, I have no idea how to move it back. The simple menu item of "move" doesn't allow you to move an icon from pane to pane, and the "move to folder" is no help.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 13, 2010
I am unable to sync files between my Torch and Windows XP SP3. I have BBDesktop 6 installed, the phone is connected via USB directly to the laptop, and all of the Media Sync options say:"You need to turn on mass storage mode from the connected BlackBerry device to use this feature."
I see no such configuration option on the phone.Also, in Windows file manager, the SD and USB drives appear as removable drives E: and F:, but they are unaccessible: "Please insert disk in drive.."
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Sep 4, 2010
I downloaded some wallpaper files which landed on the media card!I can't access them but once somehow I was able to see the files - so they are there.I'm on a Mac so no DM at this time.Is there a way I can delete these as I'm unable to search the media card.
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Aug 20, 2010
I can't find the option on the Torch.I am trying to synch up Documents to Go and it says to turn off mass storage media but when I follow the instructions, they are incorrect.I go to options and it says to go to media card but I don't see that option anywhere.
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Nov 14, 2011
I want to send media files via bluetooth on mah BB torch 9800 but no matter what I do I just can't send. I can't even see any send option.
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Jun 2, 2012
I am currently using a bb 9800 but I cannot access any of my media files all of a sudden tried re starting it but still didn't work. When plugged to the PC I still can't view any files.
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Jul 23, 2012
Any Way if my Voice Notes on my corrupted media card are recoverable? Most of the other media (photos and MP3 and MP4 files) have been recovered more or less intact in the CRP_Cache, but no sign of the Voice Notes AMR files. Are they recovered to a particular cache folder?
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Aug 26, 2010
On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
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Aug 26, 2010
Every time my Torch powers up,I am getting a message "built in media storage not accessible due to detected errors. Would you like to repair?". If I select YES, a message eventually appears stating that the repair process failed. If I select NO, everything seems ok.Anyone else getting this error message? Anyone know what the ramiifications are?
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Mar 18, 2012
I have a box that says EN that comes up in the top right corner of the screen when I go to anything where I can type. This just started today. I think I might have hit an option in my pocket. I would like it to be removed.
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Jun 18, 2011
use 9800 (torch 1) and i have installed BB App world on y handset, but not able to see its icon. so far i have tried- Switched off and restarted many times - Zero Result- Re-installed again - Zero result
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Sep 1, 2010
Just thought I'd pass this along since when I tried to find it the other day on RIM's website I couldn't. If you want to download the ribbon icon for the built in Blackberry Maps you can go to http://www.blackberry.com/send/maps from your phone's browser to install it.I know when the phone was first released on AT&T people had speculated that it wasn't at mobile.blackberry.com because AT&T didn't want it there but it seems that they just hadn't updated the maps website for the Torch yet. BTW, it's still not at mobile.blackberry.com.
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Aug 14, 2010
As always, bb map app is installed but there is no icon or launcher to start the app.Anyone know how to enable it ?
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Aug 26, 2010
Did you notice your rss feeds icon changed? I just noticed mine a few minutes ago. My icon used to be an orange square-looking icon but now it's an abstract-looking yellow-green icon. I didn't update or changed anything on my phone. Is anyone else noticing that? The alert icon which shows when you have a new feed is still orange but when I open the app, the icon on the left of each feed is that abstract-looking yellow green icon.
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Sep 1, 2010
I have my email going to my torch, and when a message comes in, a yellow envelope shows up. The problem is that the yellow envelope wont go away. I tried clicking the envelope, tried going into the mail folder, and I even deleted all the messages in the folder. Still there!
I powered off and on, nothing
took the battery out, nothing
took the cards out, nothing
any thoughts? my next try will be re-establishing my email accounts
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Dec 30, 2010
I had an issue with my Torch 9800 smartphone, my phone booted and show a battery Icon with 2red lines across it. I have tried to wipe the OS with BBSAK 1.8.0, 1.8.2, 1.9.2 , JL_CMDR and Java Loader, none of this work for me, as they all fail to connect to my device. BBSAK could not detect my device. But BB desktop Manager can connect, detect and recongnise my device. When I try to update and reload the OS with DM and BB application loader, I get stuck up with an error message: "Reconnecting to JVM". My Laptop HP Pavilion dm4 Notebook is running 64-bit / Window 7.
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May 14, 2012
I am trying to charge my blackberry after a weekend camping. The battery ran out. I plugged it into charge, it started to boot, the screen flashed white and now it won't come off the red x with a battery behind it.
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Aug 24, 2011
I have a 9800 that i loaded my hotmail account onto, and everything seems to work, other than the email icon is "grayed' out. Almost ghost like in appearance.
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Dec 20, 2011
I have a facebook icon in the feeds indicator that I cannot remove. Normally when I click on the icon it takes me to the appropriate update which in turn automatically removes the icon.
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May 9, 2011
Blackberry messenger is installed on my Torch-9800 but I cant find the icon anywhere on my phone. It all started after i sent a broadcast message with the messenger application and my phone started hanging. I had to remove the battery before I was able to do anything on the phone but my blackberry messenger has disappeared since then.
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Jun 6, 2011
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March.All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. hat use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime
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Apr 14, 2011
I was attempting to move an icon on my Downloads panel to my media folder, and I highlighted it and pressed the menu button, when the entire panel suddenly went blank.
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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Apr 28, 2012
I live in Canada and when I cross oever to the United States i need to shut down my provider in order not to pay fees for roaming I`ve done this often in the past without any problems until yesterday.ver since i turned it back on, the hourglass icon pops up every few seconds which is extremely annoying My BB is only 18 months old but must say I seriously think i have a lemon. I`ve always had odd problems with it.Problems none of my friends have with theirs.This is really making me think of swithcing to Apple Does anyone else have this latest problem with their Torch 9800
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Dec 19, 2011
I have a torch 9800 and had upgraded Os to 6.0.. I live in Virginia and use AT&T Wireless. I would get an error loading the program after reinstalling it. I had read about this issue and I decided not to worry about it and went on without those programs.Now..Today i no longer have app world? I uninstalled and reinstalled many times.Read many forums and even wiped the phone and reinstalled.still no app world. I do need assistance, as I had programs (installed thorugh app world) and would like to reinstall them.I currently have The Blackberry Torch 9800 3g, WiFi with the 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox. It used to show only SMS messages and was really cool. Now it shows emails and all! I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck. So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Jan 6, 2011
When I plug this unit into any charger (wall or USB), the charging icon shows up (battery with th lightning bolt) shows up and the clock (screen saver) also gets activated as normal, but after 10-15 seconds the chrging indicator goes and it shows as if the unit is not charging.But I know that the handset is getting charged as I can use it easily for a day long as per the normal battery life.So effectively the unit always shows an empty battery icon (Red outlined hollow battery icon always) and the LED always blinks amber. But th ephone works normal except than this.
Also if I do a battery pull out and reinsert it, after boot up the battery shows 100% but the icon and battery level indicators drop back to 1% and empty battery icon within 15-20 mins with the phone continuing it's normal opeartion ith the empty battery icon (down to 1%)This is causing a lot of trouble as I never know what is the actual battery level and poses problem when I do not charge and the battery is actually low The unit is out of warranty and BB guys have refused to repair. I'm using the default theme and have not changes the theme so I can rule out the issues of 3rd party theme icons.
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Sep 13, 2011
Folders all function but main screen only displays one folder at a time. need to scroll down to next available folder?
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Jul 14, 2011
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
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