BB Torch :: How To Remove Personal Email Account Icon From 9800

Jul 14, 2011

I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.

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BB Torch :: Unable To Find Personal Email Icon And Map Icon?

May 7, 2011

I got a BB Torch, i tried to set up the email by following the demo online, but there is no personal email setting on there just work email, and i tried to set up my email as enterprise account, it showed activation request failed.

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BB Torch :: 9800 - Does Not Give Option To Create Personal Email

May 9, 2011

I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:

1. Re-installed the DM

2. Reset handset

3. Updated and downgraded the softwareon the handset

4. Changed SIM Cards

5. Security wipe of email and contacts.

Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.

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BB Torch :: 9800 Change Email Settings As Changed Email Account

Nov 10, 2011

I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.

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BB Torch :: Remove Old Email Account?

Jul 28, 2012

An old gmail account shows up on my Torch 9800 in Setup-->Email Accounts as an Enterprise Account. It also appears as an Enterprise Activation icon on my Torch screen. Finally, it appears on Contacts-->Select Contact List. This gmail account was once on my Torch as an Internet Mail Account, but I deleted the account (from gmail and from the Torch). It no longer exists as far as Google is concerned. It never was and never should never have been an Enterprise Account, and I don't know how it became one. How can I completely wipe this gmail account from my Torch?

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BB Torch :: Cannot Remove Old Email Account

Mar 24, 2012

I have recently synchronised my old Blackberry curve with my new Blackberry torch and unfortunately an old defunct email account has been transferred across - there was no way of removing this prior to the transfer.I have created a new email account and receive emails to this address, however, when I try to send an email, I have the option of chosing which account I use to send this from. I can cope with this, but what I cannot do is forward a received email onto someone else as my phone just appears to automatically select the old email address as the default one and I no longer have this email account. I cannot remove this from my phone as when I have tried to "delete an email address" the old address is not shown anywhere no matter where I have looked.

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BB Torch :: Delete An Email Account On 9800?

Nov 28, 2011

I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.

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Torch :: Delete An Email Account Of A BB 9800?

Jun 8, 2012

I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."

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BB Torch :: Delete Previous Email Account In 9800?

Jul 14, 2011

My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.

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BB Torch :: Setup An Existing Email Account On 9800?

Aug 28, 2011

how to setup an existing email account on a torch 9800?

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BB Torch :: 9800 Email Icon Is Grayed Out

Aug 24, 2011

I have a 9800 that i loaded my hotmail account onto, and everything seems to work, other than the email icon is "grayed' out. Almost ghost like in appearance.

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BB Torch :: 9800 ''email Set Up Icon Not Responding''?

Jun 6, 2011

Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March.All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.

When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.

I am now hoping somebody here can offer me some advice on how to resolve this issue. hat use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime

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BB Torch :: 9800 - Email Setup Not Giving Option To Add Account?

Oct 13, 2011

I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"

Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.

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BB Torch :: 9800 Cannot Update Email Account Settings On Phone

Jan 20, 2012

I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.

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BB Torch :: 9800 - Regular Email Account Setup Option?

Apr 26, 2011

I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.

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BB Torch :: It Freezes When Email Account Setup Icon Engage?

May 9, 2011

I am running version 6.0 bundle 2647 --platform 6.6.0.223 While in set up and attempting to open "email accounts" the device either freezes or will not allow me to open the programme?

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BB Torch 9800 :: Separate Corp E-mail From Personal?

Aug 12, 2010

Anyone know if the Torch addresses that old problem of corp e-mail and personal e-mail being grouped together? I've been using BES mailbox by Empower (i think) to get around this problem on my Bold.

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BB Bold :: Using Personal Email Account?

Oct 10, 2011

if your firewall is enabled and grayed out by your IT department, will this prevent me from using a personal email account?

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BB Bold :: Set Up Email To My Personal Account?

Aug 14, 2012

I bought unlocked blackberry and the only option it shows is to activate enterprise account. In advanced options > Enterprise Activation it shows PIN# and Status: Not Activated. Can you tell me if I can set up email to my personal account. The first step you wrote was to remove user from BES, but I have no idea why my BB has BES at all, I bought it this way.. Can you explain your steps in more detail for BB Dummy like me

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BB Curve :: Set-up A Personal Email Account?

Sep 19, 2012

I want to set-up a personal email account.unfortunately, I only have one option in my bbcurve 8520....And that is: I want to use my work email from blackberry enterprise server.

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BB Curve :: Set Up A Personal Email Account?

Dec 11, 2011

first time Blackberry user here and am trying to set up my email. However, when I go to the setup screen I only have the business option to set up email. how do I set up a personal email account?

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BB Bold :: Can't Set Up A Second Personal Email Account

Jul 22, 2011

I already have a personal aol email account set on my phone, however, i also have another personal email account through my school I want to setup on my phone. I go to setup wizard, select email account and when i click on create a new Blackberry email account it just takes me back to the previous screen.

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BB Torch :: Add Gmaill Account To 9800 / Invalid Email Address / Password / Verify Email Address / Password

Dec 13, 2011

I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."

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BB Curve :: Configure PERSONAL Email Account?

Aug 5, 2011

I wanted to configure my personal email account, but all I get on my BB, when I enter the set up wizard (besides from bluethooth, wifi) is the email set up wizard for a work email account. (whilst, if I look to the help menu online, there you get two possibilities).

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BB Bold 9700 :: Setting Up Personal Email Account

Aug 11, 2010

I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.

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BB Curve :: Cannot Access / Activate Personal Email Account

Oct 30, 2012

Email Account activation only allows enterprise account to be created. I do not want or have an enterprise account. How can I active my personal email accounts? I want to remove the activation of enterprise account.

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BB Curve :: Setting Up Personal Email Account On 8530?

Nov 29, 2011

I just purchased a Curve 8530 and in my set up wizard I only have 3 icons. Most importantly under email set up it only gives me the Blackberry Enterprise Server option. It does not give me a personal email set up option.

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BB Curve :: 9300 Setting Up Personal Email Account

Mar 10, 2012

My blackberry 9300 wont allow me to set up a personal email account there's only the enterprise activation option what should I do to be able to set up a personal account

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BB Curve 8500 :: 8520 Can't Create Personal Email Account

Jul 12, 2010

I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?

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Xperia X10 :: Not Sending Email From Personal Account - No Errors Shown

Sep 28, 2010

My new xperia x10 is not sending emails from my private email account? I have a business e-mail address. What settings do I need to be on for out going? It receives but does not send! I have managed to sort hotmail send and receive but not others. There is not error messeges but it does not send emails.

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BB Curve :: 8520 - No MMS And Personal Email Account Setup Options

Feb 28, 2012

I got my first BB (8520) two weeks ago, and I still have not managed to get the email and MMS setup. If I go to messages, there is only SMS and email, no MMS options.. And when I try to set the email there is only the Enterprise option, I wanna set it up with my gmail.

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