BB Torch :: 9800 - Does Not Give Option To Create Personal Email
May 9, 2011
I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:
1. Re-installed the DM
2. Reset handset
3. Updated and downgraded the softwareon the handset
4. Changed SIM Cards
5. Security wipe of email and contacts.
Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
I just got my first blackberry today. It is a white blackberry curve 8530. I am adding all my personal settings to it and as I was trying to add my email it wont let me. The only option it is giving me is to use a work email with a Blackberry Enterprise Server. I have no idea what that is. All I wanna do is have my msn email address set up. I havent activated it with a service yet. I am going to be using virgin mobile. Could that be why its not working?
On my 9000, and I thought on my Torch as well - until today - there was a subpage in mail options called message services which permitted you to select which email account settings to modify (for example BES or BIS). Then once I selected my BES account there was an option to "send email to handheld" or not. Something I turned off every evening and back on in the morning (don't want work emails bugging me all night).BUT, now I can't find where that option is on my Torch. Very strange. I've searched everywhere, I think. Any help would be great. At minimum, will someone who has multiple email accounts (BES) check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear. At a minimum, will someone who has multiple email accounts check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear.
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121) Carrier: M1(Singapore)
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
When I go through the set-up wizard, there is no option to set up personal e-mail, only the choice for e-mail from an enterprise server. It's a Curve 9300
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one - Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
Anyone know if the Torch addresses that old problem of corp e-mail and personal e-mail being grouped together? I've been using BES mailbox by Empower (i think) to get around this problem on my Bold.
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
the torch clearly can detect when a connection is made to the audio jack - e.g., removing a headphone pauses the media player, and plugging one in pops up a headphone icon and changes the audio level.but I cannot figure out a way to create a profile (with custom alerts, vibration settings, etc) that takes advantage of this info. anyone know how to trigger a profile upon plugging the headset in.
I have got myself a blackberry and have been told by t-mobile UK that I am on a BIS account plan. I have set up my gmail email and emails come through nearly instantly. With my work emails I am not getting them instantly. Work does have a BES server and can give me a password to access their server but T-Mobile are using my webmail URL to connect me to the emails.
1) is this correct
2) Can we get rid of the time lag/delay in receiving emails from my work email address so it is more instant?
I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.
I am holding my new 9810 in my hands but cannot activate emails. I am connected to my SP, I have a data plan,I am up to date on payment yet, I do not have the option to connect to a personal email only an enterprise account.Connecting to an SP should not be the only option as through the wireless I should be able to get emails as well so I do not accept a previous reply that it is down to the SP provider.
I have had the torch for about 2 weeks and initially didn't like it at all, I had a Curve for 2 years but dropped it once too often :-(. Anyway I am a big guy 6'2" 225 and I am still getting used to typing (hope i will), but the biggest issue I have is the "Lock" button for the phone. I usually keep the phone in my pocket and if you breath on the lock button too hard the phone unlocks. Is there an option for holding the lock button down for "X" seconds before the phone unlocks, I loved that you had to hit 2 keys to unlock the Curve. I really don't want to deal with a password, is that my only option?
i really only want it for text,email and talking to people, would I be better off with the new Curve 3G?
