BB Bold 9700 :: Doesn't Give Option To Set Up Personal Email
Mar 9, 2010
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
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May 9, 2011
I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:
1. Re-installed the DM
2. Reset handset
3. Updated and downgraded the softwareon the handset
4. Changed SIM Cards
5. Security wipe of email and contacts.
Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.
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Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
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Jul 8, 2010
No Personal Email Setup Option
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May 29, 2012
I just got my first blackberry today. It is a white blackberry curve 8530. I am adding all my personal settings to it and as I was trying to add my email it wont let me. The only option it is giving me is to use a work email with a Blackberry Enterprise Server. I have no idea what that is. All I wanna do is have my msn email address set up. I havent activated it with a service yet. I am going to be using virgin mobile. Could that be why its not working?
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Jun 25, 2012
The assistant for email set up show that we have normally 2options:
1) I want to create or add an email adress
2) I want to use a work email account..
I don't have the first option, only the second choice is possible, how can i do to set up an email adress?
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Oct 26, 2012
I am using BB Curve 3G 9300 with outllok 2007 and latest release of BDM. But when I try to sync contacts, it doesn't pick the outlook profile to select.
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Jun 1, 2010
I own a 9500 storm with firmware V4.7.0.83 (Platform 4.0.0.105) vodafone and i m sure everyone knows that this storm is extremely laggy... i have downloaded this :
Device Software release 5.0.0.742 / Platform 4.2.0.198 / OS 5.0.0.451 Vodafone Australia & Fiji and installed on my laptop, and i m using desktop manager V4.6, but when i connect my bb, it doesn't give me the option to update this firmware... so may i ask what when wrong? can someone help me on this? another question is since my unit is already unlocked, if i update this firmware, will it affect my unlocked feature?
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Jun 8, 2010
i just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
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Jan 15, 2010
I bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
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Jun 24, 2010
I just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
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Jul 8, 2010
I am having trouble setting up my personal email. The only option I received after checking the BIS website was this following message: Cannot create account: An account already exists for this BlackBerry® device. Please log in or contact your wireless service provider at 1-800-331-0500.
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Aug 11, 2010
I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.
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Jan 16, 2010
When i try to set up my email it only gives me the enterprise setup? i want to register 2 hotmail email adresses but i only have wifi access i do not have BB unlimited internet.
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Jan 7, 2010
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
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May 10, 2011
When I go through the set-up wizard, there is no option to set up personal e-mail, only the choice for e-mail from an enterprise server. It's a Curve 9300
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Aug 14, 2010
I have just bought my first Blackberry.I have downloaded the desk top manager.I am trying to insert a new signature to my emails.There is no email option on the desk top manager.Would anyone know why?
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Jan 9, 2012
I am new to BB and I cannot find how to turn the above off? If I go into options in the mail folder then to Email settings there is no option to turn off?
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Oct 17, 2012
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
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Jan 26, 2010
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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Dec 19, 2011
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
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Jul 20, 2010
My curve 8520 has suddenly lost the personal email setup option and i need to know how delete old email accounts, i'm unable to do so.
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Jan 29, 2010
I was about to download Opera Mini 4.2 for my Bold 9700 w/ 5.0 firmware. Opera's website doesn't show a version for the 9700 so I was going to download the version for the 9000. The only problem is the 9000 version doesn't have the 5.0 firmware option available. What version are you guys using on your 9700's?
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Jul 31, 2010
I go to my jobs email and it shows that I have an attachment, but it does not show a link to open it or anything? Do you know if there is anything I can do to see my email?
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Aug 21, 2014
I've just bought an iPhone 4.
I've created a new mail account and the mail icon shows 3 messages.
Touching the 'mail' icon brings up the usual list of mail services but my new account doesn't appear.
In 'Settings' my new account is there.
Why doesn't it show up in the 'Mail' list?
I just can't find out how to access/use this account
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Jun 14, 2012
My iPhone 3GS will not give an option to update how do I get it to update then
Info:
iPhone 3GS, iOS 3.1.3
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