BB Bold 9700 :: Dont Have Option Of Personal Email
Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v188.8.131.522(Platforms 184.108.40.206) Carrier: M1(Singapore)
i just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
I bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
I just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
I am having trouble setting up my personal email. The only option I received after checking the BIS website was this following message: Cannot create account: An account already exists for this BlackBerry® device. Please log in or contact your wireless service provider at 1-800-331-0500.
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one - Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
My problem today has something to do with the images stored in my bb 9700. When I go into the media and pictures folder and go under all pictures, I have photos that I have already deleted that still come up there as thumbnails, but when I click on them, I am unable to view the pictures. However, when I go to picture folders, I don't see them anymore.
The problem is, I don't want to see those pictures that I have already deleted! It always says this file is marked as read only are you sure you want to delete them, I always click yes and it's not working, I went to properties to try and see if I could unmark them as read only or something but the only option is hidden. I tried opening it as a usb drive but those thumbnail pictures don't show up.
The first one i did went well with no problems , used 3rd party software for linking in with exchange. the second one now thats a different story. the first one is new the second is second hand and the password and firewall is locked (small red padlock). i have tried to back step the rim and i am now reinstalling the rim from o2 but the divice is still locked. please please could some one in here point me in the correct location of a fix. password and firewall dont give you the option to disable. well lost now.
I have one personal email on my BB and I was always able to add another one until yesterday. Now when I click on the "add email" in setup it opens a browser and tries to add an email that way asking for data I never used before. There is NO other option.
Again, I was always able to do this before and I have not changed any settings that I can think of. BB Bold 9650, bought new
How can I connect to my email for personal use? When I select email setup the only option it gives me is; I want to use a work email account with Blackberry Enterprise Server. How do I select it for personal usage??
I recently had to add my corporate email to my personal blackberry. Now I am unable to get my personal email. I have talked with Verizon wireless, my carrier and they can't seem to figure out what is going on with it.
I bought unlocked blackberry and the only option it shows is to activate enterprise account. In advanced options > Enterprise Activation it shows PIN# and Status: Not Activated. Can you tell me if I can set up email to my personal account. The first step you wrote was to remove user from BES, but I have no idea why my BB has BES at all, I bought it this way.. Can you explain your steps in more detail for BB Dummy like me