BB Curve 8500 :: Need Enterprise Email Option Only Have Personal
Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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Jun 3, 2011
I just bought a used blackberry curve and I went to go set up the email when i came to find out that the only option is to use an enterprise email. How do I change this to a personal?
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Feb 27, 2010
when i go onto setup-setup wizard-email setup, there is no option for adding a personal email account how do i add a personal email account?
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Sep 9, 2010
I recently bought a blackberry 8520 curve on prepaid (vodacom).I am having trouble setting up my email address. When I enter the email setup, it doesn't provide an option to set up a personal email account - only one option for blackberry enterprise server. I bought this phone because I need to check my mail on the go quite often and now I can't even get that to work.
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Aug 1, 2010
Hopefully someone will be able to help me with a problem that I am having.My mum bought an 8520 curve on a pay as you go deal with Orange today and while most thing seem to work ok, we are struggling to get the personal email set-up. I have followed the tutorials and instruction manual but when I go to the set-up option, the only option there is the one to set up a Business Enterprise email, not the personal one.I have been googling around and it seems to be a fairly common thing. Is it just a case of calling Orange and asking them to do something at their end? If so what exactly is it they need to do?Also the MSN and ebay applications that I have downloaded also won't work, I'm assuming that this is down to the same issue?
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Jul 12, 2010
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
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May 10, 2011
When I go through the set-up wizard, there is no option to set up personal e-mail, only the choice for e-mail from an enterprise server. It's a Curve 9300
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Oct 17, 2012
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
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Dec 19, 2011
I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
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Jan 9, 2010
I had a pearl for a few years and just upgraded to the curve a few days ago. The problem is I can't reply to emails. After I receive an email I can select reply and type in my response. I then press the menu key and the only options that come up are "help, save draft, flag, Add to:, Add CC,,etc" I can fwd the email and I can send a new email. For some reason I can reply with my hotmail account no problem but not with my gmail account. This all worked fine on my pearl.
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May 31, 2012
I am holding my new 9810 in my hands but cannot activate emails. I am connected to my SP, I have a data plan,I am up to date on payment yet, I do not have the option to connect to a personal email only an enterprise account.Connecting to an SP should not be the only option as through the wireless I should be able to get emails as well so I do not accept a previous reply that it is down to the SP provider.
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Apr 24, 2012
where or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
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Jun 24, 2011
I bought a Blackberry Torch 9800 from a reseller and tried to setup email but the only option available is Enterprise. THe carrier, O2, can't help. How do I get all the email setup options back?The Torch was to replace a Bold stolen the day before. It was PIN protected but not backed up, nor did it have recovery or tracking software. Is there a way to trace it if it used again?
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Jun 2, 2010
We have 2 x Curve 8520 which no longer work. One is with O2 the other with Orange.
We are using BES and activated the blackberrys as normal, we got to the following point in the activation
Activating
user.name@company.co.uk
Verifying Encryption
Encryption verified
Waiting for services...
All of a sudden the screen locked with a message saying that memory cleaning was in progress and would take a few minutes. (apologies dont have the exact wording for this)
The device rebooted the white screen came up with the loading clock icon and thats as far as it goes. it reboots after a few mins then does the same and is now stuck in this endless loop.
We've tried the battery pull, tried re-installing OS via Desktop Manager. but still the same.
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May 22, 2012
Somehow I do not have the "I want to create or add an email address" option but only the bb enterprise server option. Thus am not able to setup my gmail account as my address on my bb.
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Aug 20, 2010
Out of no where, all my connection is lost. I go to service status and it says my blackberry internet service, enterprise server, active profile, ssid, type are all "not connected" how do I connect them?
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Aug 2, 2012
I am renting a phone for holiday. The set-up option for e-mail only shows Enterprise Activation, which I acnnot use.
How do I get regular e-mail accounts set up?
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Jan 5, 2012
In attempting to set up my email on my new (first timer) 9300 I only getting the option of setting up an enterprise account.
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Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
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Jul 8, 2010
No Personal Email Setup Option
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Mar 9, 2010
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
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May 9, 2011
I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:
1. Re-installed the DM
2. Reset handset
3. Updated and downgraded the softwareon the handset
4. Changed SIM Cards
5. Security wipe of email and contacts.
Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.
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Jul 20, 2010
My curve 8520 has suddenly lost the personal email setup option and i need to know how delete old email accounts, i'm unable to do so.
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Jan 27, 2012
creating my personal id (say Yahoo ID) in BB 8520. My Service provider is Aircel -Hyd. I am using Packet Data internet.
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May 29, 2012
I just got my first blackberry today. It is a white blackberry curve 8530. I am adding all my personal settings to it and as I was trying to add my email it wont let me. The only option it is giving me is to use a work email with a Blackberry Enterprise Server. I have no idea what that is. All I wanna do is have my msn email address set up. I havent activated it with a service yet. I am going to be using virgin mobile. Could that be why its not working?
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Aug 13, 2011
How can I change my setting on my phone from enterprise to personal? It won't let me have a personal email to restore my bbm contacts or anything?
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Aug 30, 2010
I got a BB 8520 Curve Smartphone from Orange Spain and I would like to know where is the "Private Number option" (not sending the ID)
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Aug 13, 2010
Starting today for some reason, I can only compose text messages but can't send them because the option just no longer is there. I can spell check but can't compose.I can't delete the message threads either. That option appears but doesn't function.Any ideas? Very frustrating! Up until the Blackberry Curve was perfect.
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