BB Curve 8500 :: Not Loading OS After Enterprise Activation
Jun 2, 2010
We have 2 x Curve 8520 which no longer work. One is with O2 the other with Orange.
We are using BES and activated the blackberrys as normal, we got to the following point in the activation
Activating
user.name@company.co.uk
Verifying Encryption
Encryption verified
Waiting for services...
All of a sudden the screen locked with a message saying that memory cleaning was in progress and would take a few minutes. (apologies dont have the exact wording for this)
The device rebooted the white screen came up with the loading clock icon and thats as far as it goes. it reboots after a few mins then does the same and is now stuck in this endless loop.
We've tried the battery pull, tried re-installing OS via Desktop Manager. but still the same.
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Apr 24, 2012
where or how do I get an Enterprise Activation Password from Blackberry Enterprise Server to set up my email?
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Sep 22, 2011
Is there a way to make the Curve 3G 9330 work with a BES server? I've tried following the online instructions, but at the Enterprise Activation stage the option is missing and I can't activate the phone. I have older models that work just fine.
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Jun 29, 2011
I have recently bought a Blackberry Curve 8520. The phone came set up for Vodacom (I live in South Africa) but I changed to Virgin. Now I am having problems getting the Enterprise Activation Password. I have read previous advice and 'pulled' the battery - nothing. Please whoever replies.....you are dealing with an **bleep** and instructions must be very easy to follow
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May 23, 2011
where do you get the enterprise activation code to set up your emails?
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Jul 16, 2011
where can i find my enterprise activation password?
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May 22, 2012
how do i receive my enterprise activation password?
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Apr 18, 2011
I cann't do for email setup. I can't received enterprise activation password? this password is sent to my email? How can i get this password?
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Apr 25, 2012
i picked up my phone to find a enterprise activation icon had appeared on my menu, I hadnt performed a reset or even turned it off, when i select the icon it is a white screen that appears..what is this and how has it just appeared? my phone seems to working as normal just now, what should i do with it?
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Jan 9, 2012
I had an old BB curve 8900, am I had some problems with it and I decided to buy another one. On my old BB 8900I had Enterprise activation account. I received a new password and ALL the things I had on my old phone were synchronized on my new one. And I don't want that. So I've wipe out my phone. But surprise when I entered my Enterprise activation account all the previous things that I wiped out were on my new wiped out BB curve 8900. I don't want that. I want a new fresh BB! How can I wipe out everything, activate this account and have a fresh start. I love this function, I love that all my contacts, mails etc., were there, but I just want to copy a part of them. (I'm doing this because a while ago I've changed the language of the phone and in the upper right corner is a mark with "EN" and I really hate it, and I want it gone, but every time I change the phone, wipe it out, it reappears)...
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Jan 30, 2010
Blackberry 8530, email enterprise activation won't work. I've discussed the problem with both Sprint and our IT department at work without resolving the issue. Both say it should be working. Sprint's latest suggestion is to exchange the phone for a new one. (Which would be my third phone in a week since first getting the 8520) It retries, then occasionally the screen pops up to say the enterprise server hasn't responded with the options to continue or cancel. I'll be heading to the Sprint store this afternoon to either exchange the device or get something completely different.
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Aug 20, 2010
Out of no where, all my connection is lost. I go to service status and it says my blackberry internet service, enterprise server, active profile, ssid, type are all "not connected" how do I connect them?
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Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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Nov 16, 2012
I'm trying to set up "email accounts" in setup and i think when i first opened this a few hours ago i selected "enterprise" instead of "personal emails" ....any ideas how i clear this selection, so i can try to go ahead and set up a personal email account rather than a business one....here's hoping!
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May 20, 2010
I have had the curve for a few weeks now. At first i changed the settings of the browser to "hotspot" so i could use it with wifi. It was working really well, then all of a sudden it stopped durin browsing. The phone says the wifi connection is fine, but whenever i go to the broswer and try to go to a website it just says loading at the bottom and nothing happens.
Can anyone help with this? should i restart the phone setting somehow because i might have done changed some setting during browsing without realising or is this an actual issue with the phone?
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Jul 7, 2010
I have changed from a Bold 9700 to a 9780, I cannot find the enterprise activation on the 9780, it was under advanced options on the 9700. I always end up on the set up e-mail account but although entering the password provided by my provider I have no success?
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Jun 30, 2011
how can i get Enterprise Activation Password with my blacberry bold 9700
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Mar 17, 2012
I bought my bold 9780 used and when i went to set up, email, i instantly got the enterprise activation screen, i just want to set up internet email but cannot exit this screen.
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Jul 6, 2011
I've got the Blackberry Internet Service and the right information by my company for the activation. Now I want to activate the enterprise service but it failed. I've seen a video how to do this: [URL].
Setup-> Emails accounts: Video showing two options: normal Mail account and company mail account.
In my system there's not such a thing. I can choose between google & co. or type an own one. Doing this I fail! I think that the right option is missing. How can I activate the enterprise service?
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Jul 23, 2012
I am trying to setup my enterprise connection and can't find the screen to do this. I have seen it before but can't seem to find it again
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Nov 8, 2011
what is this enterprises activation password and how do i get it? do i have to contact blackberry?
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Jul 8, 2010
How to get the option to activate the Enterprise Service on my BB9700 ? My company has the Enterprise Server App installed and working for most of there employees. My issue is that on my particular BB, if I go into Options/Advanced Options there is no menu item for activating the Enterprise app. Do you know if there is a download or something I need from my service providers (AT&T) to allow me to see/have this option on my phone?
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Jan 29, 2010
Just out of the box but I cannot seem to find the ICON or this option (Enterprise Activation) under advanced options. A coworker did do a few things and I think activated the Blackberry email but I need access to corporate email and have the password for the blackberry server.
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Aug 18, 2010
I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server.
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Aug 14, 2010
How do you get to the place in the phone where you do the Enterprise Activiation?
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Feb 7, 2012
I cannot get my new smartphone started because I do not have an enterprise activation code.
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Jul 1, 2010
I use QL and often toggle GPS. In order to toggle GPS you have to set the perimeters which is:
2,7,2 = Options > Advanced Options (2), GPS (7), GPS Services OFF/ON (2)
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
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Jan 27, 2010
I updated to 7.1 and everything was working. At some point the sound files and enterprise activation have gone missing. The sound files are complete gone and enterprise activation does not appear under Advanced System Settings.
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Jan 16, 2012
can't seem to set personal emails on my phone except this enterprise activation
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May 12, 2011
Can I set up email on the 7100g without the enterprise server activation?
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Jan 7, 2010
I acquired an unlocked T-Mobile blackberry 9700 late last year and had our IT admin guy in NY adding new user license to the blackberry server and then the besadmin had generated activation password for me. I'm using local mobile phone network in Vietnam (Vinaphone) and had installed its service book into my BB. Nevertheless, after having put in my email address and keyed in the activation password, after pressing activate for about 2 minutes of "Acquiring service connection..." my BB keeps on telling me that "Activation request failed. A service connection is unavailable" although the communication receptions signals from my local mobile carrier is strong and I can browse internet and accessing gmail or yahoo mail using my BB (which mean internet connection is available).
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