BB Curve 8500 :: 8520 Can't Create Personal Email Account
Jul 12, 2010
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
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Feb 28, 2012
I got my first BB (8520) two weeks ago, and I still have not managed to get the email and MMS setup. If I go to messages, there is only SMS and email, no MMS options.. And when I try to set the email there is only the Enterprise option, I wanna set it up with my gmail.
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Apr 3, 2010
I have problems to set up my email account with my blackberry. On my blackberry there is only an app for Enterprise email (for company's).
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Feb 27, 2010
when i go onto setup-setup wizard-email setup, there is no option for adding a personal email account how do i add a personal email account?
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Sep 9, 2010
I recently bought a blackberry 8520 curve on prepaid (vodacom).I am having trouble setting up my email address. When I enter the email setup, it doesn't provide an option to set up a personal email account - only one option for blackberry enterprise server. I bought this phone because I need to check my mail on the go quite often and now I can't even get that to work.
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Aug 1, 2010
Hopefully someone will be able to help me with a problem that I am having.My mum bought an 8520 curve on a pay as you go deal with Orange today and while most thing seem to work ok, we are struggling to get the personal email set-up. I have followed the tutorials and instruction manual but when I go to the set-up option, the only option there is the one to set up a Business Enterprise email, not the personal one.I have been googling around and it seems to be a fairly common thing. Is it just a case of calling Orange and asking them to do something at their end? If so what exactly is it they need to do?Also the MSN and ebay applications that I have downloaded also won't work, I'm assuming that this is down to the same issue?
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Aug 19, 2010
I did a search, and I seem to be having the opposite issue many others have had. I am trying to setup a Blackberry Enterprise Server email address on my Blackberry 8530, but I only have the option to setup a personal one in the Email Setup Wizard. I do have a black berry data plan setup, my personal email is working fine on the blackberry, but I need the enterprise option to work with my work's email. I cannot find any support to detail why this is happening.
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May 27, 2010
One of the reasons I bought a Blackberry is because you can send and receive emails on it. I bought a new 8520 blackberry and I cant set up an email address! Ok, I went through the set-up wizard, and when it got to the email part, there is supposed to be 2 options:
I want to create or add an email address
and
I want to use the blackberry enterprise server
My blackberry only has one option..the enterprise server one. Now I don't work in any office environment, so this is of no use to me. I want to use the first option, that my phone doesn't have.
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Aug 19, 2010
My boss would like to forward his work emails to his personal email account.Is this something he can do on his own?Can someone provide setup instructions?
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Jan 7, 2010
I have an old work e-mail account on my Curve 8520 that I want to remove and can't find out how - anyone know?
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Sep 19, 2012
I want to set-up a personal email account.unfortunately, I only have one option in my bbcurve 8520....And that is: I want to use my work email from blackberry enterprise server.
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Dec 11, 2011
first time Blackberry user here and am trying to set up my email. However, when I go to the setup screen I only have the business option to set up email. how do I set up a personal email account?
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Aug 5, 2011
I wanted to configure my personal email account, but all I get on my BB, when I enter the set up wizard (besides from bluethooth, wifi) is the email set up wizard for a work email account. (whilst, if I look to the help menu online, there you get two possibilities).
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Oct 30, 2012
Email Account activation only allows enterprise account to be created. I do not want or have an enterprise account. How can I active my personal email accounts? I want to remove the activation of enterprise account.
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Nov 29, 2011
I just purchased a Curve 8530 and in my set up wizard I only have 3 icons. Most importantly under email set up it only gives me the Blackberry Enterprise Server option. It does not give me a personal email set up option.
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Mar 10, 2012
My blackberry 9300 wont allow me to set up a personal email account there's only the enterprise activation option what should I do to be able to set up a personal account
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Oct 10, 2010
i can`t setup personal email on 8520,when i watched the video on the blackberry site,it showed an icon to set up personal e-mail, on my bb the only option i have is to setup a work e-mail on bes?
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Feb 19, 2012
I am trying to configure a personal email address on my blackberry curve 8520 but it only gives me the option on the Email Set-up - i want to use a work email account with a Blackberry Enterprise Server and not the option ' i want to create or add an email address. I have currently got an ASDA SIM Card. Is there a way of setting up an e-mail address on this phone?
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Aug 30, 2010
I access my emails from work thru a VPN. I purchased a Curve 8520 cause I understood I could receive my emails on my smartphone. I set up my personal emails, which are working fine. But, I can't figure out how to set up my VPN settings for an email account on the 8520. Co-workers who have other smartphones(not Berries) and connect.
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Oct 6, 2012
I have just bought a curve 8500 and do not have the option to set up a personal email account - it says to contact my service provider but BT has not been facilitating at all - I have been at this for almost 2 hours and am ready to take the blackberry back to the shop and get something else.
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Sep 9, 2010
i had to do a reset on my phone as it was very slow and kept freezing but now the icon for my blackberry email account has disapeared.
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Feb 17, 2010
On the 8520. I would like to quickly enable email on and off when out of the UK as all emails become chargeable when not on my native mobile carrier.
My plan is to wait to get emails until the Berry is conneced to a hotel wi fi system. I assume at that point the berry will collect emails via the wi fi and so carrier charges will not apply.
So for convenience I need to enable/disable emails on the fly
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Jul 27, 2010
I got my first Blackberry ever yesterday. I've been wanting one for years but I finally got it and I cannot set up my email or download any apps. Each time I got to setup the email the only option is 'I want to use a work email account with a Blackberry Enterprise Server' But I don't. And I know to download apps you have to download the app world. I did it via the desktop but apparently my phone is compatible?
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Mar 2, 2010
I am trying to 'push' all my email accounts to my Curve 8520 as i have unlimited 'push' email on my price plan. I have serveral different email addresses. One is hotmail (i think i have got this set up ok - except i keep getting repeat deliveries of emails to my outlook inbox?) on is for my own website and another is for a company that i do work for. I don't know much about computers etc so please go easy with me! I have outlook set up to receive all emails - can these be 'pushed' from outlook to BB?
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Jun 9, 2010
I have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
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May 6, 2010
I have only had this for 2days and I am unable to get the emails working, in the set up tables the email setting icon is not there and when I try to set up the email in the set up wizard, email set up only gives 1 option 'I want to use a work email account with blackberry enterprise server' which I don't I wan to connect to my home email address with Sky Email
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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