BB Curve 8300 :: Missing Option / Create Or Add An Email Account
Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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May 17, 2010
About 1 year ago I bought a blackberry curve 8320 on ebay in germany. I now wanted to register at the BIS (at Vodafone in Germany). It tells me that the phone (PIN) is already registered at the BIS. I tried to use the "send Password" Link with my PIN Number but it didnt work out. (The website says the password is sent successfully but it does not reach my cell phone). Aftre that I asked at VOdafone Customer support and they said the phone isnt registered with Vodafone. Is there a chance to delete or edit the old account registered to my PIN Number? So that I can register and get my own BIS!
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Sep 11, 2010
Just taken delivery of my first Blackberry. I'm trying to configure email for my hotmail account but the only option I'm getting is : "I want to use a work email account with a blackberry enterprise server" How do I get the option "Create New Account"?
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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Jan 31, 2010
Trying to create filters for audible email alert messages; but when I do, all urgent emails are notifying me.
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Apr 14, 2011
my phone only lists one option: I want to work with blackberry enterprise server.how do I access the option: I want to create or add an email option?
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Aug 18, 2010
I recieved my Curve 8520 6 days ago and I am still waiting on my service provider contacting me about the Blackberry Tariff HOWEVER when setting up my phone using the Wizard Setup I did not have two options for the email setup, only Enterprise Email Activation...I have never had one, this is my first Blackberry. How do I apply the other option of Add An Email Address? Or does this mean that the phone has been used by someone else (even though it was bought from my service provider "brand new"), or a fault has arisen? What can be done?
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Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Jul 12, 2010
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
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Jan 27, 2010
I've recently bought a nokia E72 after losing my E71 and I'm really disappointed with this mobile phone. I share most of the problems shared by most of the users. Messy software, awful sound, horrible build quality with lights comig from everywhere. But lately I found another problem with my mobile. When I create a new message, in the messaging menu, I don't have the option to create a MMS message. All the options I have are ''message (sms) / audio message / avatar sms / e-mail''. No signs of MMS creation option. I tried to uninstall the ''avatar sms'' software to check if the MMS menu would appear but still nothing. I've check the MMS settings and all the settings are ok, but still nothing in the messagin menu to create a MMS.
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Jul 8, 2011
Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?
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Aug 15, 2010
in the e-mail set up i just have the option "i want to use a work e-mail account with a bes, and i don't have the password. so i search on Internet and i realeased that i should have another option on my phone that is " i want to create or add an e-mail adress". like in the video. i have a curve 8520.
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Apr 5, 2010
i just became fan of blackberry. i am trying to set up the email i already have in my yahoo account. I am following the guide and i go to setup email settings. However, there is just the option of "I want to use a work email account with a blackberry enterprise server". is there any other way to set up my yahoo account in my device?
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Dec 29, 2011
I just got my blackberry and when I go to add an email account it only has the corporate option.
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Oct 3, 2012
I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.
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Jul 6, 2015
In lollipop, I see the option for creating guest account. During phone is locked with pattern or pin, anybody can just pull down the notification bar and create a guest a account and access my all personal files with file manager with guest account. So I want to avoid this. How can do that nobody can create guest account while my phone is locked.
My device Sony Xperia Z ultra
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Sep 9, 2010
i had to do a reset on my phone as it was very slow and kept freezing but now the icon for my blackberry email account has disapeared.
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Feb 23, 2012
I had a BES account setup on my Torch 9800. Wiped the email settings - Options > Security > Security Wipe with only Emails selected. Now when i go to Setup and E-mail accounts it only gives me the option of setting up Yahoo, Gmail, Windows Live, Other and create new adressIt used to ask me here whether i want to setup a Internet Account or Enterprise Account. So how do i setup a BES account now on my device?I did delete all the service books related to my BES account that was on the device as i thought that would've deleted the actual account but i didn't so i had to do the security wipe?
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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May 9, 2011
I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:
1. Re-installed the DM
2. Reset handset
3. Updated and downgraded the softwareon the handset
4. Changed SIM Cards
5. Security wipe of email and contacts.
Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.
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Jun 1, 2011
I'm having trouble setting up a new email account. I am able to connect to the Internet using the browser, so it doesn't appear to be connectivity issue. Doing a Soft Reset and pulling the battery doesn't help.
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Jan 19, 2010
I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
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Jul 3, 2011
How do I create a new (different) icon for my second email account? Currently the only difference between the two existing icons is the verbiage on each one. If I cannot change one of the icons, can I change the color (or something) to make an obvious difference in them? ---Storm 9530.
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Dec 4, 2011
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
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Dec 13, 2010
Can i create for both new accounts? how can i have the old accounts deleted or removed?
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May 12, 2012
I have my work (enterprise) account and my gmail account on my 4S. I don't want my work signature on my personal email. How can I just make that signature apply to the work account only?
Info:
iPhone 4S
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