BB Curve 8300 :: Email Account Icon Won't Go Away - How To Wipe Device
Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Sep 9, 2010
i had to do a reset on my phone as it was very slow and kept freezing but now the icon for my blackberry email account has disapeared.
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Jan 9, 2012
I had an old BB curve 8900, am I had some problems with it and I decided to buy another one. On my old BB 8900I had Enterprise activation account. I received a new password and ALL the things I had on my old phone were synchronized on my new one. And I don't want that. So I've wipe out my phone. But surprise when I entered my Enterprise activation account all the previous things that I wiped out were on my new wiped out BB curve 8900. I don't want that. I want a new fresh BB! How can I wipe out everything, activate this account and have a fresh start. I love this function, I love that all my contacts, mails etc., were there, but I just want to copy a part of them. (I'm doing this because a while ago I've changed the language of the phone and in the upper right corner is a mark with "EN" and I really hate it, and I want it gone, but every time I change the phone, wipe it out, it reappears)...
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May 17, 2010
About 1 year ago I bought a blackberry curve 8320 on ebay in germany. I now wanted to register at the BIS (at Vodafone in Germany). It tells me that the phone (PIN) is already registered at the BIS. I tried to use the "send Password" Link with my PIN Number but it didnt work out. (The website says the password is sent successfully but it does not reach my cell phone). Aftre that I asked at VOdafone Customer support and they said the phone isnt registered with Vodafone. Is there a chance to delete or edit the old account registered to my PIN Number? So that I can register and get my own BIS!
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Feb 19, 2010
I needed to complete a wipe device last night which i have done, didnt bother playing with the phone after, gone to make a call this morning to find out that it has deleted all my numbers from both my directory and my sim card directory. should this of happened?
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Aug 14, 2010
I use Sprint and everytime I miss a call the Messages icon appears and does not disappear until I open the messages folder and open the missed call message. This is incredibly annoying for me, as I usually just press the send key and see what calls I have missed. Doing this does not clear the messages icon or notification.
I really dont need missed calls sent to Messages, the only reason I ever use the Messages folder is to clear the icon from my screen.Can anyone help me either disable this icon or alter what is sent to Messages?
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Jan 11, 2010
E-mail reconciliation is not working for me with my Gmail account. When I read an e-mail on my BB, it isn't being marked as read in my Gmail. It also isn't working the other way: when I read an e-mail on my computer, my BB doesn't mark it as read.
How can I fix this? E-mail reconciliation in my options is already turned on.
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Mar 30, 2010
I just got this Blackberry 8330 a month ago and am having problems. Two days ago, every time I tried to use it, it gives me this loading hourglass icon and it takes forever to get to the task. It acts like dial up internet. Even making a simple call takes forever. What can I do. It also sucks up charge. If I completely charge it up at night, it may hold charge until about 5:00 pm that same day.
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Apr 28, 2010
Had quite a few issues after upgrading my BB to OS4.5, just when I thought everything is working correctly, the Memo Pad icon disappeared. It is neither hidden nor in any folder, I checked everywhere. The funny thing is, it is still syncing with Lotus Notes, so it's hidden somewhere. Wiped BB clean twice, and it will be back; however, once I installed the third party applications, WorldMate, Google Map, and CallingCardDialer, the Memo Pad disappeared again. I could do a Search and find the memo, but just can't find the icon.
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Mar 26, 2010
I just got my 8330 a week ago and I cannot figure out how to make an icon appear when I have a voice mail. My husband has the 8350 and he is notified under "messages" on his start screen that he has voice mail. Can anyone tell me how to do this? I'd really like to set it up like my husbands phone, but I would surely settle for an icon on my screen.
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Jun 23, 2010
I'm not the most technogically astute individual...but I do realize that sometimes new icon will // have appeared on my Blackberry.
This morning...my usual mailbox icon (the world globe with the little envelope)...was gone...and replaced by a tiny orange collored envelope with a larger "invisible" envelope behind it (only visible when the cursor is rolled over to the icon).Any ideas on how to put it back the way it was? (I hate change!)
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Aug 22, 2010
Can anyone tell me what Bluetooth device will work 100% with my 8350i BB? I read and heard many horror stories and dont want to make a purchase I can not take back.
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Jan 12, 2010
I just installed V6.0 on my PC, and it keeps telling me that my calendar isn't installed. in earlier versions i sync with my outlook calendar (device) but now its impossible.
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Jan 24, 2010
I've become fed up with Roxio Media Manager as it crashes my computers. I read the instructions to access my media card via mass storage.
-mass storage is turned on
-Connectivity is fine via desktop manager so the cable is fine.
-auto enable mass storage mode is on.
-I use XP pro latest service pack and latest desktop manager
blackberry is fully updated.
Should I not be able to see the media card as any other storage device in "My Computer"? Like a flash memory stick? I've tried various USB ports and 2 different PC's with same result. Is there an alternative to Roxio? This might solve the problem but computers just are not seeing this thing.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7. Can anyone provide help to resolve this problem?
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Jan 24, 2010
So i been googling for a while to figure out what is causing the red line thorugh the battery icon on my 8320. So far i tired:
Brand New Battery
Cleaning Contacts
Dropping it as suggested in the other thread.
Tried a hard reset. Anymore suggestions?
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Mar 10, 2010
Ok I went to delete an app I had saved in my download folder but accidentally erased the actual folder. All of my apps were still there but not in a folder. I created a new folder but would like to have the original folder with the download icon on it. Does anyone know how do I get that or even what I am going through?
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Jan 2, 2010
I recently noticed a new icon on my phone that only shows up when making calls. It shows up in the top right hand corner of the screen and looks like the service signal bar graph only reversed w/ the larger bars on the left and getting smaller moving right. They also have a white plus sign at the top of each blue bar, background is a black box. Anybody have any idea what this is for and why it only recently came about?
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Mar 11, 2010
I had to wipe my phone and have everythign set back up. When i did the email set up and entered my yahoo info, it all worked BUT i dont have my yahoo mail icon. I have the generic email icon (envelope with globe). I want to get my yahoo mail icon back, any ideas?
-Blackberry Tour 9630
-5.0.0.484 OS
US Cellular Customer
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Jan 1, 2010
I've had two Blackberry, but I'm new to the community. I traded my Pearl for the Curve 8330 a couple of days ago. The new message icon is constantly showing up. It started with three, then four, and now six. I have read several forums and have tried pulling my battery several times. I have even deleted my e-mail account and set it up again. I have gone into all my folders to see if there is a message hiding somewhere. I can't find anything. Has anyone else had this problem? Aside from doing a factory restore and/or calling Verizon does anyone have any suggestions on how I can reset the counter? By the way, my carrier is Verizon!
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Nov 30, 2011
Can anyone tell me if it is possible to set up email after a security wipe. I am trying to set it up through the set up wizard but when I click on email accounts my blackberry freezes and I am then required to do a battery pull.
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Feb 8, 2010
I'm new to the Blackberry Forum and would really appreciate some help! I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?
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May 20, 2010
I have some questions! I have a new Blackberry 8310 os 4.5 recently updated , and I have some problems with my phone is Restarting resulting in some error messages:
"Device error 424"
"ABORT DATA-reset"
"JVM error 514 .JNI Argument error"
I tried all posible thing what I read from other posts and nothing! Used multiloader ,Crackmem , JL_Cmder. all this things won't workUsed multiloader , Crackmem , JL_Cmder. All this things won't work. and the surprise when my Blackberry is plugged on my PC working like a new Blackberry with no errors nothing, and when I unplug the USB the errors come back and reset.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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