BB Curve 8300 :: 8330 Unable To Add Work Email Account
Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Sep 2, 2010
I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
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Mar 31, 2010
I'm unable to read individual emails when using the Outlook Web Access site in the internet browser window.I am using this to check work email and would rather do it this way (over the internet) than using the e-mail client that is part of the device. I'm able to log-in to my inbox and see everything I should see, however when I try clicking on an individual email to read it, nothing happens. I've tried clicking on the sender's name, the subject line and everything else on the line for that email. When I do that nothing happens.Am I doing this wrong? Is there somewhere else I'm suppose to click? Is there possibly some setting that needs to be turned on or maybe one that is on that should be unchecked?Any help would really, really be appreciated.
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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May 12, 2010
I got a message that I needed to revalidate my windows live hotmail account. I treid to do this several times but I kept getting the message to revalidate. I was told by verizon to try and delete the email account and then re-add it. I deleted it but now can't add it because it says that my information is wrong or my account doesn't exist. What is going on?
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Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Aug 19, 2010
I was trying to update my BlackBerry Curve 8330m, and it says here that my BlackBerry is compatible with version 5.0, but I tried from Wireless Update and it said there were no updates available. I also tried from the update page and it told me the same thing.
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May 24, 2010
I have two issues here on my 8330.First one is from day one, when I connect to the laptop, the BB does not show up as a drive at all. All my other phones (not BB's) have shown up as a drive where I can open folders within and drag and drop. Why can I not do this with the BB?Most recently the device manager is not recognizing my phone either, I plug it in and it shows an error with the USB, saying the device is not recognized, and in the device manager, I have a yellow exclamation mark saying 'unknown device'.
I have researched these issues online and can't find anything that will solve either of my problems and I'm getting extremely frustrated. At this rate, I'm ready to get rid of the BB and go for something like the iphone if I can't get this working properly. Seems to be more trouble then it's worth
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Mar 1, 2010
I have a curve 8330. If my phone is not connected to any BES server, do I have to specify my TCP settings under advanced options in order to connect to the internet? Or will it connect without the APN information set?
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Jan 20, 2010
I have a Cellular South 8330 that I activated on 12/10/09. Everything was great until it started deleting e-mail by itself on the handset. I went back in to the store where it was purchased and was told that I needed a memory card so I bought one. Same problem occurs. I went back to the store and was told that I had to save everything to the card. The salesperson changed a setting on my phone and told me I would not have that problem again. Same problem occurs. I was then told by a former Cellular South employee that I needed to clear the event log. Same problem occurs. I have even posted this issue on blog section of the Cellular South website. No response. I had the Curve with AT&T for two years and never had that problem.
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Feb 6, 2010
How can I put a video on my 8330 phone? I want to convert a movie, and don't know what format to use.
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Jan 2, 2010
I had gotten my blackberry 8330 at Christmas. From then to now, whenever I would send an sms, receive an sms, get an AIM message, get a myspace message, send anything of mms, receive mms, it would ALL appear in the same folder, the "general messages" folder. Now, when I get a message, i have to go to the sms inbox, or the sms outbox to see them. I do not want my messages categorized, so can anyone help me find a way to put all of my messages back into the general folder like before.
When I get a new message, I go to messages and it says there are no new messages. When I go to "view folders" then to my sms inbox, there it is. I would like to see my messages on the "main" message screen, without ever having to go to "view folders" .
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Aug 3, 2010
Is the Virgin Mobile (canada) Curve 8330 capable of 3G?
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Aug 30, 2010
I am having a problem with my phone and is that it does not charge using the wall cable. It does charge with the USB cable when connected to the PC (for now).The cables are the ones that came with the phone. The USB port of the phone is fine. I tested the cable and it works properly.I think that the OS v5.0.0.438 is causing the phone not to recognize when it is connected to the wall.
I am worried that it is a progressive issue and then the phone will not charge at all.Can anyone tell me if there is a fix for the USB driver of the phone for it to recognize that is connected.
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Jan 29, 2010
I have a BB curve 8330 from Verizon.. Lets say I text 10 people and I want to delete the texts from just one of those contacts.. Can I do a mass delete with out getting rid of all the other texts with out having to delete them one at a time?
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Jan 14, 2010
Device info
Alltel/Verison
Blackberry 8330 smartphone (CDMA)
v4.5.0.127
Apps and free space
After battery pully and clearing cache: 33800486 Bytes
No computer in my home will detect my BB Curve 8330.
I have a Mac and a PC. I have tried both Desktop managers. My g/f has the exact phone and both computers and desktop managers will detect her phone. I have tried all posted solutions (clearing cache. hard reset, checked the mass storage device). Rebooted both computers. The one thing that my USB cable will do on my Mac is charge my phone. There is no "Do you want to enable mass storage... " when I plug it in to the Mac USB.
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Jan 11, 2010
I tried to watch a video on foxsports.com and the following message comes up:"no video format for your phone".There seems to be no other issues with the site (thumbnails and article is clear).Is there any way I can watch videos from this site (or any site that gives this message)?
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Jan 29, 2010
I need a way to lock and unlock the keyboard. I have searched a number of websites for an answer to my dilema and it seems several methods are mentioned but none work for me. I need to lock the keyboard when phone is in my pocket.
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Apr 21, 2010
I have a blackberry 8330 curve with service from alltel. I had originally recorded a message for my voicemail on my phone. i was wondering if anyone knew if it could be changed back to the original factory recording.
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Jan 5, 2010
Has anyone has this issue with their 8330? I will put new contacts into my address book and some will delete randomly.
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Feb 10, 2010
I just bought a Curve 8330. Had it for about a week, maybe less. Everything was fine until a couple of days ago when the sounds stopped working. Ring tones, incoming text message beeps, etc. just stop working.When I go into the sounds options to preview ringtones, etc. and click play, the play button goes from play, to stop, immediately, regardless of how long the tune is supposed to be.The only thing I've found to fix it, is to pull the battery.
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May 21, 2010
I have had this bb for about 8 or 10 months camera has worked fine till last week. Went to use it and it will not zoom in.
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Jan 7, 2010
I'm a BB newbie but recently received one for work. My problem is trying to transfer the contacts from my old cell phone (Sanyo SCP-7050) to my new Curve 8330. I took it to my local Sprint store and they said the contacts can't be transferred because the BB is registered on a BES. The Bluetooth connection won't work either, I assume for the same reason.Am I out of luck or is there some other way I can get the contacts into my BB? I have the contacts stored as individual business card files (.vcf) and was hoping there is a way to use the micro SD card to load them on somehow.
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Mar 17, 2010
I've done a bit of digging, trying to find a solution to my problem before I posted, but most posts in the vein of a Media Card unrecognized/unable to format trail off into "is your SD card bad?" with no response following. So here's where I stand:
My phone: Blackberry Curve 8330
My Carrier: Verizon
My OS: v4.5.0.175
2gb media card has been used in phone since purchase in July '08. As of 2 weeks ago, phone no longer reads media card. Media card is recognized by phone (meaning phone detects whether card is present or not). Error message of "Media card cannot be read. Verify that the memory card is formatted." Attempts to format via phone fail immediately. When plugging into computer via USB (with Mass-Storage Enabled), Blackberry device is recognized, but no media card is present. A greyed-out drive ( I: ) appears in My Computer, but is inaccessable and cannot be checked, opened, or formatted (Error message; "Please insert a disk into drive I: ).
Attempted solutions:
Have used 3 different media cards: 2gb Sony, 2gb PNY, 8gb. Each card tested via SD adapter and all read correctly in My Computer: can move files to/from, checkdisk, and reformat. Have formatted all via PC. Each card gives same error "Media card....formatted" as stated above. Hard reset (battery pull) has no effect. Have removed battery for 48 hours (in case there were any stubborn capacitors, or something like that). Have turned Mass Storage, Encryption, and Media Card support On and Off, removed and reinserted card with each parameter changed, no effect (I can give you the list of all of that, but you get the idea. I'm decently thorough). Rolled back the OS to previous version (via Desktop Manager), problem still exists. Re-upgraded to current version, no change.To sum up, the phone works fine, but the media card may as well not be there. It's not the card(s), and I don't think it's the software, given that I changed the OS up and down, so I'm assuming maybe hardware. I'd appreciate any suggestions, and if you need any further info, I'll do my best to provide.
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Jul 12, 2010
I've been trying to update my phone for about 2 hrs now and i can't seem to get it to work. I've updated my desktop to v5.0, but everytime i click the link on the website it tells me i have the current version. i checked under "about" and i have v. 4.5.0.175. HOW DO I GET V5.0? oh and i have verizon if that matters.
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Feb 9, 2011
attempting to setup my email on my replacement Curve 8520 after the track pad ceased working.Problem is, I only get one option: "I want to use a work email account with a BlackBerry Enterprise Server"This being my third Curve 8520 in less than two years, the first two rebelling with track pad failures, Android's sounding better and better.
OS: V5.0.0.900 bundle 1626 platform 5.2.0.96
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Jun 6, 2010
A couple of weeks ago my employer gave me a password to activate my Outlook account for my Curve 8530. I was able to send and receive emails for about 3 days, then I suddenly stopped receving emails.I can send email from my outlook address, my Sent Items appear and my Outlook calendar items appear on the blackberry calendar.I'm just not receiving emails through the Inbox.I've contacted my carrier and my IT department at work, but no one can figure out why I'm not getting emails on the Curve.The usual fixes aren't working.
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Mar 2, 2010
I have a Nextel Blackberry 8350i that is set up on the Boost network and Im trying to set up a blackberry email account so that I can forward my work emails to my blackberry. When I try to set it up using the Nextel or Sprint link on the blackberry website, it tells me that: Your BlackBerry® Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 1-800-639-6111. When I call that number, they tell me they cant help me because im on the boost network. When I call boost they tell me they cant help me because I have a NEXTEL blackberry...Can someone please help me get this email thing set up?
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