BB Curve 8350i :: Unable To Set Up Email Account?
Mar 2, 2010
I have a Nextel Blackberry 8350i that is set up on the Boost network and Im trying to set up a blackberry email account so that I can forward my work emails to my blackberry. When I try to set it up using the Nextel or Sprint link on the blackberry website, it tells me that: Your BlackBerry® Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 1-800-639-6111. When I call that number, they tell me they cant help me because im on the boost network. When I call boost they tell me they cant help me because I have a NEXTEL blackberry...Can someone please help me get this email thing set up?
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Sep 1, 2010
Well guys, I'm going to give the new Samsung Epic a shot in a day or so. I need a way to transfer all of my contacts from this phone onto the Epic. I understand that syncing it with a gmail account is one way. I just don't know how to go about it.if there is a better way please let me know! Going to a Sprint store is not am option for me, sorry. I live on an island 30 miles out to see
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Aug 2, 2011
Ive just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
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Sep 26, 2012
When I first got it, about nine months ago, I set up my two email accounts and they worked perfectly. Then, some weeks ago I stopped receiving emails and I couldn't send either. I ended up removing both email accounts and then I set up one of them, tried it and it worked. Then I went and tried to set up the second one but I haven't been able to do so since.I go to Setup > Email Settings > Add > Gmail (the account I want to set up is on Gmail). I write the correct email address and password and click on Next, it says it's "Processing, prease wait..." and then every time it says "Update Failed".
I've tried also choosing Other instead of Gmail when trying to add the second account but at the end it gives me the same error, "Update Failed". have the BlackBerry Desktop Software 2.4.0 and I've looked there for an option to try and set up my second email account through the software but there just seems not to be such an option.'ve never had any other problem when it comes to the email or the internet connection in general.'ve been looking for a solution in the forum but I haven't found anything.
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Sep 1, 2011
I recently got a new Blackberry and wanted to setup my email, by doing this on a new phone my email account assumed it was being hacked so shut down! I have now created a new email account, but am unable to set it up on my blackberry. On the setup menu it still has my old email address and asks for the password, which I type in but as the accounts deactivated doesn't connect! Therefore I am stuck not being able to add a new email address to my phone.
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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Oct 13, 2011
I just got a new phone because I lost my old one and I've been trying to restore my bb messenger contacts through the email option which I had done before with other blackberrys and had worked perfectly. This time, when I click on the option to restore it says that they have to send an email to verify that my email account is valid, I click ok and then it says that my email account (which is working perfectly on the phone) is invalid and they were unable to send a verification email and to check if the account is valid and try again later. I have been doing this for two days and nothing has changed.
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Jan 23, 2010
so these issues with unable to retrieve texts and me thinking my texts are being sent and looking at my phone 5 min later and seeing a red x is pissing me off. its been happening every day now for at least a week . im in NY on longisland . i think this was the email they answer u quickly on . Dan.Hesse@sprint.com
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Apr 2, 2010
I recently got my self a replacement 8350i now I went to send my emails to my blackberry all I get now is the standard black berry icons my previous blackberry used to get the logos such as aol and yahoo any help would be appreciated thanks.
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Jan 16, 2010
the last few days i havent been getting my email viz shang, so i go in and manually retrieve it and says i have 6 new emial or so, then it comes to the phone. i havent had an issue with it prior but why does it make me retrieve it? i have been patient using this app but its getting really annoying with all these hang ups and crap, anyone know whats up?
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Jan 5, 2010
having trouble with the MMS. i already reinstalled service books again and i can only send mms but i cant receive picture texts.
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Feb 24, 2010
I know there are other threads like this, but after a few hours of searching I cannot find a solution for my problem, so I am left with creating a new thred (sorry). I have a Nextel 8350i on boost. This morning, I reinstalled the combined3 service books, and now no internet, or app that accesses internet will work. I get the unable to connect message when I try to connect using my data plan and when I try to connect on wifi as well. I am able to place and receive calls, i can use direct connect, and i can send and receive texts as well, its just the internet is not working with data or wifi. My current OS is v4.6.1.313 any suggetions?
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Apr 3, 2010
How can I receive text messages on my 8350i without data plan
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Sep 6, 2010
I have an 8350i BoostBerry. Gmail is putting a "1" in front of my number @myboostmobile.com address and I don't get the email on my phone. Let me try to clarify.I can send an email from Gmail (PC) to my phone, but I do NOT put a 1 in front of the number, just the area code and number, so it goes through fine. I reply to it, then go back to the PC and when I go to reply back to the phone, I see that it has a 1 in front of the email address and it doesn't go through to the phone.Is there some kind of setting that I could change so that it doesn't add that 1? Wht would it be adding the 1 in the first place? Maybe when the phone replies it has the 1 and Gmail is just copying that and adding it to the email address? PLEASE help as I use this phone for business and I NEED to have my emails coming through properly.
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Jul 2, 2010
How can I speed up or adjust the settings so that I can receive my emails quickly. If someone sends me an email it can take up to 15 minutes to receive the email. On my old Rant I received the emails instantly. Is there a 3rd party email that is available. Please help not really wanting to go back to my Rant phone but need phone that will deliver my work emails quick. Work emails are not on any kind of exchange server either. Just simple MS Outlook through our local cable company.
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Jan 2, 2010
After doing the 313 update my bb is now working fine with receiving text messages on time..now the problem i have is..my bb is not receiving mms picture texts.
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Feb 15, 2010
i have an 8350i and so does my friend. MOST of my icons are white and work fine. his are colored and also work fine. how can i get my icons to be colored?
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Feb 2, 2010
I had an 8 month old phone that was actingup , going to speaker phone with no buttons being pushed , couldnt answer incoming calls, couldnt see who was calling . Yesterday i had it swapped out for a new refurbished unit and it is doing the same thing today . Has anyone heard of or experienced any of these problems
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Jan 18, 2010
Now that Boost will be legitimately offering a BB, the 8330, is it worth getting rid of the 8350i? I NEVER use DC, and is gaining the 3g speeds worth losing wifi over? Are there any other details I left out that would be a dividing factor?
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Jul 13, 2010
I am unable to set up email on my Nokia E72. When I am in the email setup wizard, I able to see list of email i.e. Ovi, Yahoo, Gmail. When I pick up Windows live hotmail to enter user ID and password, the email setup wizard takes me back to the previous screen that is in email setup wizard screen. It doesn't show any error message.
What i did already:Reinstalling the firmsoftware (031.023)Connecting whit a gmail and yahoo account (same result)
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Nov 7, 2012
I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.
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Jul 3, 2010
I cant make my company mail to my phone. Gmail ok, Hotmail ok but other mail problem..
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Apr 18, 2012
rebooted, checked settings, etc. Nothing works. Have a mac account that i have had for years.
Info:
iPhone 4, iOS 5.1
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Dec 4, 2012
im not sure if your able to help me, but i am not able to set up my email account ..it says that to activate my enterprise account that ive to enter details provided by my system administrator?? I had a BB previously and did this not come up before, previously i was simply able to add my hotmail details etc??
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Aug 27, 2014
My iPhone "lost" the password to my email account. I tried reentering the password but no luck. Deleted account and reinstalled. Still said password was incorrect. I can log on to the account via the web so I know the log in is good and the account is working. I installed a daughter account on the phone and that went fine. Tried installing the troubled account on my iPad and got the same password incorrect. In addition I've done the following:Â
Called ISP tech support
Called Applecare
Gone to Genius Bar
Reset phone
Reset network settings
Restored phone from backup.
Checked for profiles
Made sure I was logged out of the account when installing
Checked settings in iCloud. email doesn't sync to cloud or computer.Â
Next thing to try is to see if I can get the account installed on an Android device.
Info:
iPhone 5, iOS 7.1.2
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Apr 17, 2011
I have recently purchased E5 but am unable to add email account. I start 'add email' application and follow entire process (e.g. typing my email account and password, etc.). But funny that the handset just takes me to first step again ('add email') and doesn't show my email added earlier - I even restarted the handset and checked various menu options; doesn't show anywhere.
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