Eseries / Communicators :: E5 - Unable To 'Add' Email Account
Apr 17, 2011
I have recently purchased E5 but am unable to add email account. I start 'add email' application and follow entire process (e.g. typing my email account and password, etc.). But funny that the handset just takes me to first step again ('add email') and doesn't show my email added earlier - I even restarted the handset and checked various menu options; doesn't show anywhere.
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Jul 16, 2010
I have a Nokia E72-2 and I have configured an office account (mail for exchange), gmail and hotmail email. i also had configured a yahoo account but as it didn't work, I went o the settings and removed it.
Since that day, I have not been able to add any new account to the program. Whenever I go to add a new account I open the New mailbox, select anthing on the next screen (yahoo/gmail), it promps to enter email id and password, which i do. then there is a message "detecting email settings" and then it goes back to the screen where I selected yahoo/gmail. No new account is ever added.detecting email settings
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Apr 25, 2012
In SOCIAL option on my phone when I try to open my FACEBOOK account it shows "INVALID USER ID OR PASSWORD" but I can Open My account on my PC using the same USER ID and PASSWORD. Also I have CHANGED the password TWICE and tried to login through NEW PASSWORD but still it shows same error.
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Mar 9, 2011
I saw that this had been resolved previously, but the url that took me to the orginal solution was not valid.
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Mar 30, 2011
I am trying to setup my hotmail on my E5 - 00.
While doing so it gives message that my email is already linked with a nokia email account and it also ask me to login to email.nokia.com
Unfortunately I don't remember credentials of email.nokia.com and there is no link for forgot password.
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Jun 10, 2011
My partner and I have both brought E71's, I set up access to my email easily then went to do my partners phone and we get up to the enter email address step and it kicks us out and wont let us enter a password or anything....
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Aug 1, 2011
(This used to work before on other Nokia-phones) When I try to add a new email POP3 account of type "other" from within Nokia Mail I get a prompt with a @ where I put my name before, as usual, but it's not possible to write the domain after the @ - the cursor refuses to move beyond the @ ! If I skip the domain part and press OK it responds "Invalid email address" The E6 is freshly updated to 22.014.
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May 1, 2011
I have successfully set up my O2 and Hotmail email accounts but everytime I try to set up my BT email account, it fails. Is there a way to by-pass the Email Wizard and configure the settings manually. I have the BT account set up on a 5800 and it works perfectly.
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Nov 21, 2011
I am trying like hell to setup a gmail account on my nokia E6 but its not working.. i keep on getting the message 'Unable to connect with information provided. Try again.'
When i try mail for exchange, its more or less same since it keeps on asking my password without any further action.
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Nov 1, 2011
I'm using Chat on my nokia E6, but I can not sign in with my Yahoo account. But if I use another Yahoo account and sign in, it works ! I don't understand...
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Jan 17, 2010
Does anyone know how to completely delete / remove your existing MFE account on an E72?
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May 25, 2011
I bought an E7 two weeks ago and use the embedded mail programme with:
- Mail for Exchange Client (Job account)
- IMAP G-Mail (Personal account)
- IMAP GMX.net (Personal account)
Everything worked fine for one week, then my second IMAP-account (GMX) stopped syncing. In my browser I can see that there are unread messages in the account but the E7 does not download them.
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May 25, 2011
I was told the E7 does not manage multiple calendars on an exchange account. True ?
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Oct 2, 2012
I deleted my gmail account server name by mistake on my E72. It was something like, 1x-59messagingnokia.com.
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Aug 25, 2011
When using a device with Symbian Anna (ie. E7 after firmware upgrade), is there a way to start using the phone without an Ovi account? I haven't found a way to bypass the login screen without entering credentials.This is a big problem for our company, because almost none of our users have Ovi accounts and we wouldn't want to create one for everybody.
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Sep 8, 2010
I have configured my nokia E63 to sync mail with an gmail account. I have installed Mail for Exchange 3.0. I have configured mail for exchange to sync with my gmail account. I have two issues. When I configure mail for exchange, I can do an initial download of mail, calendar and contacts. However, after the initial sync when I try to do another sync a invalid credentials message appears. I don't change credentials after first sync, so credentials are correct. The second issue is that when I open a message I only see the header message, with the from address and subject but I can't see the body of the message.
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Feb 10, 2012
How do I configure email to blink the notification light when an email is received? Also, I have 3 email accounts configured: Exchange and 2 Gmail accounts. I changed the Gmail accounts to sync email every 15 minutes. The Exchange account works but not the gmail accounts. Gmail has IMAP already enabled.
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Jul 24, 2011
I took my Nokia E5-00 to unlock it.The display showed the normal screen you see, when the phone is locked.However there was a big black square right in the middle of the screen AND the phone wasn't reacting to inputs.It did not look like a failure of the display itself.Therefore I believed it might be a problem with the OS.Trying to solve it I removed the battery and installed it again a few minutes later.Since then I was not able to switch the phone on any more. It is just doing nothing. Pressing the on/off - button, loading the battery, connecting it to a pc, checking the SIM and SD-card do not make the phone show ANY live sign.Even my PC (Windows 7, connected via USB 2.0 ) does not react to the E5-00 any more.
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Nov 13, 2012
I got my E7 second hand so there is no warrenty as it ran out alreadyI can't seem to update it using ovi suiteThe version now is 022.014It always get the latest update notice when i know it is still annaAny ideas?I really don't have the spare cash to do the updates at nokia care
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Jun 29, 2010
I can't send MMS from my E71 in Russia (the mobile provider is Megafon) to Switzerland. I've already checked MMS settings and they are ok, because I can send mms within Russia. But it doesn't work when I try to send mms to swiss mobile number.
What can be the possible problem if it's not the mms settings and there is an agreement between mobile providers in these countries to send mms messages?
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Dec 31, 2011
I just got me a new E5 about a week ago. Despite reading a lot on this forum, I still have two major issues setting up this device; so I need some help. Problem number one is that I cannot set up my email. I have "aol" email that falls under "other" in the email set up section. Some of the screens listed in Pool of Knowledge subsection (like choosing POP3 or IMAP) does not even come up in my e5 during email setup screens. What to do to set up aol email account.
Problem number 2 is that I cannot transfer my contacts and other data from old device (Nokia X2-01) to the new e5. I paired them easily using Bluetooth but when it get to the point of transferring the data, I hear a "click" sound in the e5 and "Bluetooth disconnected." error message comes on. I have tried upteenth times but I get the same result. When I tried to transfer contacts one by one, using Bluetooth business card option it works; but I have over 800 contacts and I would like to use the switch route. What to do to solve this problem?. I hope I do not have a faulty device.
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Nov 26, 2012
i'm not able to install or uninstall sis application on my E71: i don't know the last correct installation/uninstallation but now every operation on a sis app is impossible because file is corrupted but the file is ok.
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May 10, 2012
I have Nokia E7, and recently I noticed that whenever I connect this phone to PC either it doesn't detect by the PC, or it detects and within a minute it again disconnected(that message comes in notification area).Nokia suite givs message E7 connected and whenever I want to something file transfer or sync within a minute or so it automatically get disconnected.I can see that in USB cable mode connection the light blinks and charging is ongoing, but nowhere in my PC I can see the "E7". This is started just two weeks back, I uninstall everythign, again reinstall nokia suite, pc connectivity software again everything. but no result.I just want to access my phone in Nokia suite mode and want to access my files. If I put my phone into "Mass storage or media transfer mode" I have seen charging has stopped and my phone not detected by the PC.
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Jun 21, 2012
This is driving me to distraction on my Nokia E72 which I have been very pleased with everything on it, but the GPS receiver is pretty dire in my unit.I have access points correctly configured and tried just about every combination of positioning methods to no avail.Most of the time I end up having to set off in the car and sometimes the GPS gets a lock (having been set on waiting for GPS) and sometimes, it just never catches up and I switch it off. Worse, yesterday I started getting directions having supposedly got a lock, for all the wrong roads and directions as the phone thought it was somewhere else!This has been on good clear days and days where it has been overcast.Nokia Maps is set to online mode.How do other people find the GPS in the E72? My phone is on v81.003, I can't upgrade it to a later version as it says there is none.Mine is a SIM free unlocked phone from new.
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Dec 17, 2011
I've noticed several have the same problem but no answer yet. Phone E6 sw 021.014 I have 3 email accounts which all work well for one or two days, but then stop receiving. If I reboot the phone they start working again for a couple of days only.
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Oct 27, 2011
I still haven't been able to set up my GMail or Chat on my E72.
I was thinking it might be a local provider issue but I heard that Nokia messaging servers have been having problems.
What's the solution for email? Shows the "Preparing for Setup" message forever when I launch the email wizard and doesn't move forward to display options of GMail, Yahoo etc.
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Aug 14, 2011
my gmail and hotmail both are not updating to server (not receiving any emails, not updating my calendar, nothing....)
is there a bug or something wrong. it was working just ok before, and now the last update for my emails are back to 3 weeks ago.
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May 25, 2011
I have an IMAP email account. I use it to send and receive emails on my phone.The emails that I receive go to the "inbox" on the E52 and I can access that on my PC too.The emails that I send go to the "Sent items" folder on the E52 and not the IMAP sent folder.Ovi Suite will not let me download sent emails to my PC.
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