BB Curve :: 8520 Unable To Set Up A Second Email Account?
Sep 26, 2012
When I first got it, about nine months ago, I set up my two email accounts and they worked perfectly. Then, some weeks ago I stopped receiving emails and I couldn't send either. I ended up removing both email accounts and then I set up one of them, tried it and it worked. Then I went and tried to set up the second one but I haven't been able to do so since.I go to Setup > Email Settings > Add > Gmail (the account I want to set up is on Gmail). I write the correct email address and password and click on Next, it says it's "Processing, prease wait..." and then every time it says "Update Failed".
I've tried also choosing Other instead of Gmail when trying to add the second account but at the end it gives me the same error, "Update Failed". have the BlackBerry Desktop Software 2.4.0 and I've looked there for an option to try and set up my second email account through the software but there just seems not to be such an option.'ve never had any other problem when it comes to the email or the internet connection in general.'ve been looking for a solution in the forum but I haven't found anything.
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Sep 29, 2012
When I access Setup Wizard, and setup an email, the only option I see is Enterprise Email Setup but there is no option for personal email setup (the later is wanted).
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Sep 9, 2010
I set up my earthlink.net account on my phone so I could send one pic to my PC and now I cannot get it off! I cannot find any option on my Curve to set up an email account. I deleted my login and password for my email account on my phone; I deleted the CIMIME from the Service Book and deleted something called BIS 5 from somewhere. I'm still getting emails on my phone. I sync my calendar with Outlook and the same email address so I haven't gotten rid of CICAL in the Service Book.
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Mar 7, 2011
I tried to set up an e-mail account on my curve 8520. It just dont work although i even visited a shop of my cell phone provider Normally according to the product information book you should have the choice to choose between to create or add an email address or to use the enterprise server. But at my phone, there just appears alternative 2, so the enterprise server, which i do not need!I already tried a software-update but i already have the newest software on my cell phone.
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Dec 3, 2012
How to setup email in blackberry curve 8520?
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Oct 8, 2011
I just got back home from a trip to dubai in dubai my email was working fine. Now I put in my German sim card and wanted to add my email address again and it keeps saying device encountered a problem with this application's server. I have a Curve 8520.
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Apr 3, 2010
I have problems to set up my email account with my blackberry. On my blackberry there is only an app for Enterprise email (for company's).
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Feb 9, 2011
attempting to setup my email on my replacement Curve 8520 after the track pad ceased working.Problem is, I only get one option: "I want to use a work email account with a BlackBerry Enterprise Server"This being my third Curve 8520 in less than two years, the first two rebelling with track pad failures, Android's sounding better and better.
OS: V5.0.0.900 bundle 1626 platform 5.2.0.96
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Jul 12, 2010
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
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Apr 2, 2012
I have deleted my configured e-mail from my blackberry 8520 curve but I don't know how to remove e-mail messages which is still reflecting in the message icon at the main screen.
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Jun 14, 2011
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
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Feb 28, 2012
I got my first BB (8520) two weeks ago, and I still have not managed to get the email and MMS setup. If I go to messages, there is only SMS and email, no MMS options.. And when I try to set the email there is only the Enterprise option, I wanna set it up with my gmail.
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Mar 2, 2010
I have a Nextel Blackberry 8350i that is set up on the Boost network and Im trying to set up a blackberry email account so that I can forward my work emails to my blackberry. When I try to set it up using the Nextel or Sprint link on the blackberry website, it tells me that: Your BlackBerry Internet Service Account is suspended or deactivated. Please contact your wireless service provider at 1-800-639-6111. When I call that number, they tell me they cant help me because im on the boost network. When I call boost they tell me they cant help me because I have a NEXTEL blackberry...Can someone please help me get this email thing set up?
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Aug 2, 2011
Ive just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
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Jan 13, 2010
When I did the email set up wizard, I thought my phone would only be for personal do didn't choose the enterprise email server option. Now I need to add my work email account which is through Outlook and cannot do so properly. What steps do I need to do in order to get this email set-up or to be able to change my email settings to have both an hotmail and outlook account set-up?I have a Blackberry Curve 8330
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Sep 1, 2011
I recently got a new Blackberry and wanted to setup my email, by doing this on a new phone my email account assumed it was being hacked so shut down! I have now created a new email account, but am unable to set it up on my blackberry. On the setup menu it still has my old email address and asks for the password, which I type in but as the accounts deactivated doesn't connect! Therefore I am stuck not being able to add a new email address to my phone.
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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Oct 13, 2011
I just got a new phone because I lost my old one and I've been trying to restore my bb messenger contacts through the email option which I had done before with other blackberrys and had worked perfectly. This time, when I click on the option to restore it says that they have to send an email to verify that my email account is valid, I click ok and then it says that my email account (which is working perfectly on the phone) is invalid and they were unable to send a verification email and to check if the account is valid and try again later. I have been doing this for two days and nothing has changed.
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May 6, 2010
I have only had this for 2days and I am unable to get the emails working, in the set up tables the email setting icon is not there and when I try to set up the email in the set up wizard, email set up only gives 1 option 'I want to use a work email account with blackberry enterprise server' which I don't I wan to connect to my home email address with Sky Email
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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May 25, 2010
I have a 8520 and recently updated my software. After I did this my email envelope has disappeared. I have replaced my original settings and nothing. I do receive emails but in the general message envelope.
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Aug 11, 2010
I have an ATT 8520 Curve unlocked to work with a tmobile sim card and have a few questions...Now that's unlocked I cant setup an external email account (hotmail, gmail, etc...) that icon is missing from the setup section. how can I get that feature? can I also use the bbm feature? I added a friend (and vice-versa) but it just stays as pending. is it possible to bbm? for the above 2 do i need to get the bb data plan so they can work? I've read elsewhere that the best way to get the features would be to load the tmobile handheld software. I went to tmobiles site, I enter my ph# - select the 8520 - click on handheld and it takes me to their 'shop for phones' page. I guess they now by the number that i dont currently have a bb. So I tried a friends ph# from tmobile who has a bb and it still took me to the 'shop for phones' page. So I Am hoping it's just a link glitch going on right now. I did download from this forum the 5.0 OS "8520wifiM_PBr5.0.0_rel860_PL5.2.0.47_A5.0.0.509_W ind_Hellas.exe" which obviously is not tmobile. What would loading this different OS allow me to do? Or what features will I have available? and I have lowercase 'edge'.
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Jul 13, 2010
I am unable to set up email on my Nokia E72. When I am in the email setup wizard, I able to see list of email i.e. Ovi, Yahoo, Gmail. When I pick up Windows live hotmail to enter user ID and password, the email setup wizard takes me back to the previous screen that is in email setup wizard screen. It doesn't show any error message.
What i did already:Reinstalling the firmsoftware (031.023)Connecting whit a gmail and yahoo account (same result)
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Nov 7, 2012
I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.
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Jul 3, 2010
I cant make my company mail to my phone. Gmail ok, Hotmail ok but other mail problem..
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Apr 18, 2012
rebooted, checked settings, etc. Nothing works. Have a mac account that i have had for years.
Info:
iPhone 4, iOS 5.1
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