BB Curve :: Can't Setup Email - Get The Option "Create New Account"?

Sep 11, 2010

Just taken delivery of my first Blackberry. I'm trying to configure email for my hotmail account but the only option I'm getting is : "I want to use a work email account with a blackberry enterprise server" How do I get the option "Create New Account"?

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BB Curve 8300 :: Missing Option / Create Or Add An Email Account

Jan 7, 2010

I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.

I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!

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BB Curve :: Can't Find The Option To Setup Email Account

Oct 3, 2012

I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.

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BB Torch :: 9800 - Email Setup Not Giving Option To Add Account?

Oct 13, 2011

I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"

Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.

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BB Torch :: 9800 - Regular Email Account Setup Option?

Apr 26, 2011

I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.

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BB Curve :: Cannot Setup Email In 8520 As It Doesn't Have Email Setup Option

Nov 23, 2011

I cannot setup email in my curve 8520 as it doesn't have email setup option

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BB Curve :: 3G 9300 Setup A Personal Email Account On The Phone Via The Setup Wizard

May 14, 2011

I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.

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BB Curve :: Create Or Add An Email Option?

Apr 14, 2011

my phone only lists one option: I want to work with blackberry enterprise server.how do I access the option: I want to create or add an email option?

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BB Curve 8520/8530 :: Setup Normal Email Account Using Hotmail Account

Apr 19, 2010

Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?

Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?

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BB Curve 8900 :: No Email Setup Option

Apr 21, 2010

I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!

I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.

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BB Curve 8500 :: 8520 Can't Create Personal Email Account

Jul 12, 2010

I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?

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BB Curve 8900 :: How To Setup New Email Account / Deactivate - Renew Previous Email?

Feb 11, 2010

My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.

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BB Curve :: 8520 Email Setup Option Missing?

Jul 8, 2011

Brand new 8520 on vodafone PAYG UK. email setup wizard says select option "I want to create or add an email address" but the only option available is "I want to use a work email............" which I don't. Have not setup WIFI yet could this be the cause?

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BB Curve :: 8520 Add A New Email Account At Setup-Email Settings?

Apr 5, 2012

I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?

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BB Curve :: Cannot Setup New Email Account

Sep 6, 2011

I am a consultant and have a client that has a BB Curve. He has been using a certain provider inet for his email. He has now changed to a different provider (for technical reasons). I have tried to setup his new email account for the new provider - I also use a BB curves and have performed this operation for over 50 of my clients. However in this scenario, the Curve keeps asking for his account id and password. We have tried to enter it and it says that the Username cannot be blank. If we exit and re-enter the setup tool, and then enter the same info again, it says that the username and/or password is incorrect. His credentials have never - ever changed.

We cannot get his password (or acct info) sent to him by BB (RIM), because he no longer has the email address of record. Of course I tried entering a different email address to send it to, but of course it doesn't get to his phone as there is no eamil address setup (except his old one). The provider here in town (TELUS) has been quite useless in helping and have been quite specific that we need to talk to RIM, well of course this seems to be the only avenue available.Can someone direct us to the appropriate area or resource in order to proceed with setting up his new email account.

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BB Curve :: Can't Setup Email Account

Mar 27, 2012

I cant create Email Account . When I try to setup my Email account, IT appears to activate your interprise account ,enter details provided by your systemadminstrator. I dont know which details isit. It appears also inter activation password ,which I didnt get it.

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BB Curve :: Cant Setup An Email Account?

Mar 27, 2012

I have blackberrysmartphone model 9360 . 3G Wi_fi 7.0Bundle1680 (v 7.0.0.353 platform 8.0.0.388) iT says unknow phone number .I have wi_fi network . I cant setup an email account.when I try to set up it, I get on home screen this message: Inteprise Activation and pin number and acctivated accounts and then it says no account s acctivated.THen it says enter details provided by your system adminstrator .I dont know who is my system provided, and what is the detailes I have to enter.

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BB Curve :: Email Setup - Only Providing Enterprise Server Option

Jul 22, 2011

Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?

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BB Curve :: 9360 Email Setup - No Option For Personal Address

Dec 19, 2011

I want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :

- Use my own email address (personal address) or create a new one
- Use my Enterprise email address

But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.

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BB Curve 8500 :: How To Setup Vpn - Email Account?

Aug 30, 2010

I access my emails from work thru a VPN. I purchased a Curve 8520 cause I understood I could receive my emails on my smartphone. I set up my personal emails, which are working fine. But, I can't figure out how to set up my VPN settings for an email account on the 8520. Co-workers who have other smartphones(not Berries) and connect.

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BB Curve :: Cant Setup Email Account In Phone

Aug 1, 2011

all the blackberry stuff works but I cant find the email setting, it shows me a message that says that I need a code activation from blackberry enterprise. I need the email on my phone!

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BB Curve :: Setup Email Account Through 3rd Party App?

Jan 28, 2012

It's possible to use a 3rd party email app on my 9300. The problem I have found is that the 3rd party app wants the incoming mail server and the outgoing mail server. I don't have that information, and when I asked vodafone, they told me tocontact Blackberry (and very kindly sent me a contact number for Blackberry, which didn't work).Is it not possible in the UK to use third party email apps?

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BB Curve :: Setup Email Account On The Computer?

Apr 9, 2011

I'm trying to setup my email account on the computer I Select my wireless service provider
whitch is o2(uk) limited and get the welcome to blackberry log in page my device is turned on
and is connected to the wireless network. I then click "Create New Account" I then agree and the setup page comes up and I enter my pin and the IMEI and then I get your account is not accessible via HTML browse?

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BB Curve :: Unable To Setup Up Email Account On 3g

Aug 2, 2011

Ive just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.

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BB Curve :: Email Account Setup Not Working?

Mar 6, 2012

I just updated the software on my blackberry last Saturday (March 3), and I haven't received any emails since. I have went to Setup> Email Accounts and entered in my password to verify my account and it brings me to a screen that says "Sorry, unable to continue your session. Please log in again." Once I press OK it takes me back to the Setup main screen.

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BB Curve :: 9300 - Adding Old Account With New Email Setup

Nov 12, 2011

I just got a new blackberry 9300 and setup a new blackberry e-mail. Is there any way to get my old blackberry e-mail on this phone as well?

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BB Curve :: Cannot Change Password In Email Account Setup

May 8, 2012

When I purchased my Curve 3g about a year ago, I setup my email account like normal and it worked fine over this past year. Recently I had to change my email password on the computer, and it caused my blackberry to no longer be able to send or receive my emails. So I went back into setup and went to the email set up so that I could change my password on my phone, but when I click the "Email Accounts" button in set up, it doesn't go anywhere. All of the other setup icons work except the email one.

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BB Curve :: Cannot Add Another Email Account When Go To Email Setup

Mar 16, 2012

i cannot add another email account when i go to email set up it tells me 'if you want to access your email settings or you changed your device, log in.' it doesnt give me the option to add another account.

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BB Software :: 8520 The Option To Use Or Create An E-mail Account?

Aug 15, 2010

in the e-mail set up i just have the option "i want to use a work e-mail account with a bes, and i don't have the password. so i search on Internet and i realeased that i should have another option on my phone that is " i want to create or add an e-mail adress". like in the video. i have a curve 8520.

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BB Curve 8900 :: No Option Add Email Account

Apr 5, 2010

i just became fan of blackberry. i am trying to set up the email i already have in my yahoo account. I am following the guide and i go to setup email settings. However, there is just the option of "I want to use a work email account with a blackberry enterprise server". is there any other way to set up my yahoo account in my device?

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BB Curve :: Add An Email Account It Only Has Corporate Option?

Dec 29, 2011

I just got my blackberry and when I go to add an email account it only has the corporate option.

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