BB Torch :: 9800 - Email Setup Not Giving Option To Add Account?

Oct 13, 2011

I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"

Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.

View 5 Replies


ADVERTISEMENT

BB Torch :: 9800 - Regular Email Account Setup Option?

Apr 26, 2011

I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.

View 2 Replies View Related

BB Torch :: Setup An Existing Email Account On 9800?

Aug 28, 2011

how to setup an existing email account on a torch 9800?

View 1 Replies View Related

BB Torch :: 9800 Can't Go To Option Or Setup

Jun 3, 2012

I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.

View 1 Replies View Related

BB Curve :: Can't Find The Option To Setup Email Account

Oct 3, 2012

I just got a Curve 8520 and I can't find the option to set up my email account. I just get the enterprise activation option in the set up.

View 2 Replies View Related

BB Torch :: Enterprise Email Is The Only Option In Setup

Jun 24, 2011

I bought a Blackberry Torch 9800 from a reseller and tried to setup email but the only option available is Enterprise. THe carrier, O2, can't help. How do I get all the email setup options back?The Torch was to replace a Bold stolen the day before. It was PIN protected but not backed up, nor did it have recovery or tracking software. Is there a way to trace it if it used again?

View 5 Replies View Related

BB Torch :: Can't Locate The Internet Email Setup Option

Aug 11, 2011

I have followed demo's and setup instructions to setup internet e-mail accounts on my new Torch 9800. My e-mail setup goes direct to Enterprise Account activation - no option to select internet mail account or Enterprise e-mail. I have tried factory reset - just incase I had messed up during the initial setup of the new phone. software is V6.0.0.600 platform6.6.0.233). My 3 UK account is internet enabled (all works on my old Samsung Galaxy S phone).

View 1 Replies View Related

BB Torch :: 9800 - Cannot Open Email Accounts Under Setup

May 14, 2011

I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.

View 2 Replies View Related

BB Torch :: Unable To Access Email Setup On 9800?

Sep 11, 2011

when i click on setup and then on email accounts, it returns to the setup page and then freezes.

View 2 Replies View Related

BB Torch :: Cannot Setup Email Account

Nov 28, 2011

Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.

Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.

View 3 Replies View Related

BB Torch :: Cannot Setup Particular Email Account

Jul 23, 2012

I cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....

View 1 Replies View Related

BB Torch :: Can't Setup Email Account

Aug 3, 2011

I can't setup email function in my new Torch. When I press Setup--> Email Accounts-->Internet Mail Account, the device just jump back to the Setup screen. But it allow setup for Enterprise Account.

View 9 Replies View Related

BB Torch :: 9800 Device Change Failed / Cannot Setup Email

Sep 19, 2011

I am having problems with setting up my email account on my BlackBerry Torch 9800. Tried downgrading the os or even upgrading I still cannot setup the email. Every time I try intergrating my email it says "Device change failed.

View 2 Replies View Related

BB Torch :: 1 Email Account Setup Is Not Working

Nov 14, 2012

My blackberry torch 1 email account setup is not working..how can I fix it?

View 1 Replies View Related

BB Torch :: 9800 Change Email Settings As Changed Email Account

Nov 10, 2011

I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.

View 1 Replies View Related

BB Torch :: Can't Access Internet Email Account Setup

Jul 30, 2011

I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).

View 4 Replies View Related

BB Torch :: Email Account Setup Freezes 9860?

Nov 11, 2010

I have just set up my new torch 9860 but when I try to go into email account within set up it just freezes my device. And if I try go into it through option it says 'contact your wireless provider' yet my phone is connected to my wireless router already!!

View 1 Replies View Related

BB Curve :: Can't Setup Email - Get The Option "Create New Account"?

Sep 11, 2010

Just taken delivery of my first Blackberry. I'm trying to configure email for my hotmail account but the only option I'm getting is : "I want to use a work email account with a blackberry enterprise server" How do I get the option "Create New Account"?

View 9 Replies View Related

BB Torch 9800 :: No Option To Stop BES Forwarding Email To Handheld?

Aug 25, 2010

On my 9000, and I thought on my Torch as well - until today - there was a subpage in mail options called message services which permitted you to select which email account settings to modify (for example BES or BIS). Then once I selected my BES account there was an option to "send email to handheld" or not. Something I turned off every evening and back on in the morning (don't want work emails bugging me all night).BUT, now I can't find where that option is on my Torch. Very strange. I've searched everywhere, I think. Any help would be great. At minimum, will someone who has multiple email accounts (BES) check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear. At a minimum, will someone who has multiple email accounts check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear.

View 4 Replies View Related

BB Torch :: 9800 - Does Not Give Option To Create Personal Email

May 9, 2011

I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:

1. Re-installed the DM

2. Reset handset

3. Updated and downgraded the softwareon the handset

4. Changed SIM Cards

5. Security wipe of email and contacts.

Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.

View 1 Replies View Related

BB Torch :: Email Account Setup - Couldn't Connect To Server

Jul 9, 2011

I tried to set up an e-mail account and when I went on set up, email accounts, it said it couldn't connect to the server. Also when I try to log on to facebook, twitter, windows love messenger and yahoo messenger, it say that it cannot connect to the sever. What is the server and how do I connect to it?

View 5 Replies View Related

BB Torch :: It Freezes When Email Account Setup Icon Engage?

May 9, 2011

I am running version 6.0 bundle 2647 --platform 6.6.0.223 While in set up and attempting to open "email accounts" the device either freezes or will not allow me to open the programme?

View 5 Replies View Related

BB Torch :: Delete An Email Account On 9800?

Nov 28, 2011

I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.

View 1 Replies View Related

Torch :: Delete An Email Account Of A BB 9800?

Jun 8, 2012

I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."

View 3 Replies View Related

BB Torch :: Forgotton Username And Password To Access Email Account Setup

Apr 23, 2012

there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work

View 5 Replies View Related

BB Torch :: Delete Previous Email Account In 9800?

Jul 14, 2011

My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.

View 8 Replies View Related

BB Curve :: Cannot Setup Email In 8520 As It Doesn't Have Email Setup Option

Nov 23, 2011

I cannot setup email in my curve 8520 as it doesn't have email setup option

View 1 Replies View Related

BB Torch :: How To Remove Personal Email Account Icon From 9800

Jul 14, 2011

I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.

View 1 Replies View Related

BB Torch :: 9800 Cannot Update Email Account Settings On Phone

Jan 20, 2012

I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.

View 5 Replies View Related

BB Curve :: 3G 9300 Setup A Personal Email Account On The Phone Via The Setup Wizard

May 14, 2011

I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.

View 1 Replies View Related

BB Bold 9000 :: How To Get Option To Setup Home Account?

May 27, 2010

I have got a 9000 Bold unit that was an ex work machine.When I try to set up my personal e-mail through e-mail setup, the only option I get is "I want to use a work e-mail account with a Blackberry Enterprise Server".How do I get the option to setup a home account?

View 5 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved