BB Torch :: Delete Previous Email Account In 9800?
Jul 14, 2011
My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.
I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.
I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
Its my last day at my current job tomorrow but I can't get my work email account off of my Torch. Any buttons related to email account management or setup don't work when I press them using either the button or touch screen. All other buttons on the screen work apart from those related to emails.
Can somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
I just bought a new bb but don't know how to add my previous bb id email account. I added my private account already. how to set up my old bb id account.
I bought my friends CS from her and we are not able to delete her email account. We have tried selecting delete, it responds but doesn't finish, it keeps saying 'Deleting account' how to delete her account?
I recently inherited a Curve 8530 from a previous employee at my company that still has his email associated with it. The phone has been given a new number w/ data plan, but in order to remove the old email account I need the old email password. The company no longer has contact with said employee, and so I am stuck with a phone that I am unable to use email on until I find a way to remove the old account. Is there any other way of doing this?
I have a second hand blackberry curve. The previous owner thought everything had been cleared but I started receiving his emails the other day. I took the phone into a phone shop and they cleared the phone again but I am still receiving his emails. When you go to email setup the only address/account showing is my email, so I can't just disassociate the phone from his account that way.
i have lend my blackberry to my co work and she has used MSN, now she name is stuck in my login field everytime i typed something in it, how i can delete the previous entered email address in the login field?
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.
I bought a Torch 9800 from O2 last year and am now trying to use it in Turkey during my holiday. The phone works with local simcard, connects to the internet but I can not use apps such as facebook. I contacted to local customer service and was suggested that I need to cancel my BIS account which was registired to O2 initially. I contacted O2 twice and they told me that I need to contact blackberry since they can not log in blackberry system?I have been trying to call blackberry but I do not have a number or contact details. found this web-site https://bis.eu.blackberry.com/html?brand=o2mailuk to log in my bis account but I can not remember my password. Since I erased all the content of my phone before putting the local sim card in, I can not receive my password.
When I was using a Blackberry with Email, I was able to deleted email on the phone display, but leave it so I can download messages to computer. Now when I delete from phone they are gone!
I've problem for tha Gmail setting.I select Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)But it doesn't work, ( update is failed)
On all other blackberrys I have messed with I was able to delete blackberry messenger just like any other application. On this torch though, I have tried to delete it from the phones application list, from the desktop manager and have tried to delete it during a device software upgrade.In none of these situations was I able to remove it, the option is always greyed out. How can I delete blackberry messenger on my torch?
I want to delete my Gmail account from BIS. So I went into the email preferences and deleted the account. I then noticed that the mail folder icon for my Gmail account was still showing up, so I went in and deleted the Gmail service books. That seems to have removed the account. I now went back to using the Gmail app (the one provided by Google), but what I'm noticing is that it no longer shows the yellow star on the Gmail logo when I have new mail. It works fine on my wife's BB (she has the same model as me). The app does retrieve the new message, but it seems as if it is not recognizing it as a new message. Did I properly remove the Gmail account from BIS?
Let the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up. When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
I had a pop email account first but then tried Nokia email which I prefer now. How can I get rid of the POP email account? There seems to be nothign where I would be able to delete it.