I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.
View 5 RepliesI am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
View 1 Replies View RelatedI am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.
View 1 Replies View RelatedI have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
View 3 Replies View RelatedMy daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.
View 8 Replies View Relatedhow to setup an existing email account on a torch 9800?
View 1 Replies View RelatedI'm not receiving any mail anymore from one of the two email addresses I have on my Blackberry Torch. I recently changed the password online for that email, but not on the blackberry website yet because I fail to log in. when I enter my username, or PIn, it says it will send the info to my device, but that obviously doesn't work. How to proceed?
View 3 Replies View RelatedI just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
View 1 Replies View RelatedI would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
View 2 Replies View RelatedI just did a software update on my S5 and now my IMAP q.com email account only updates like 2 times a day even when the settings are set for every 30 minutes. It won't sync when I press the refresh button. My work IMAP email works fine.
View 6 Replies View RelatedJust got an email from RIM saying there's a software update for the Torch. Did anyone else get this?.......what exactly is it? I'm on 6.0.0.161. The ONLY issue I have is no spell check when entering text on web pages (ie..CB wap, etc..) When I try to update, DM shows my software version as 6.0.0.161 and 6.0.0.141 is recommended.
View 11 Replies View Related9800 Torch got update from desktop. Now I cant register my email id, say user name is invalid, must have min 4 characters.
View 1 Replies View RelatedIs there anyway to update your email password WITHOUT using Att Network. Just wifi. I went to setup and email accounts. But it wants me to connect to the network. I am deployed overseas so I don't have access to the Att Network.Torch 9800 OS6?
View 5 Replies View RelatedI connected my 9800 torch to for a back up I noticed there is an software update.Once the update was complete, my phone was reset to factory settings. I reloaded the back up files of all my contacts but can not get my BBM, Email, facebook to work anymore.The same type off message gets given that I do not have a service plan that supports this application (FB), BBM just hangs and no message gets sent or delivered and as for the email it just says service connection is unavailable.I am currently traveling and is using the phone on wifi only as there is no signal available. All other internet based applications work. Phone works when I am in signal range.
View 5 Replies View RelatedHave tried to go to the message /setup icon and clicked menu to open the Internet Mail Account ,but its not responding or opening so that I can change the password.
View 2 Replies View RelatedI am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
View 3 Replies View RelatedWhen i opened my email account on my pc all of my inbox was gone. Now it is on my new blackberry 9800. How can i put all my emails back on my server?
View 11 Replies View RelatedI am new to BB and have had the Torch for 2 weeks.Today, while on the phone, my call has been interrupted by an update.The call is dropped and the phone shuts off to complete an update.Is this normal? Do I need to change some of the options?
View 9 Replies View RelatedMy Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
View 9 Replies View RelatedI live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
View 1 Replies View RelatedHow come? I am using AT&T and I don't change any settings. is this known issue?
View 8 Replies View RelatedDoes anybody know of a way to change the way things are displayed when you hit the notification bar on the home screen? For instance, for my appointments today, it simply has todays date next to it instead of the specific time its occurring today
View 9 Replies View RelatedI am trying to wipe all the information from a 9800 but for some reason I cant enter to settings, I tried to connect the phone to the BB Desktop Software but it stucks and the phone freezes, and also I tried to wipe data with BBSAK and its not working.
View 3 Replies View RelatedI bought a Torch 9800 from O2 last year and am now trying to use it in Turkey during my holiday. The phone works with local simcard, connects to the internet but I can not use apps such as facebook. I contacted to local customer service and was suggested that I need to cancel my BIS account which was registired to O2 initially. I contacted O2 twice and they told me that I need to contact blackberry since they can not log in blackberry system?I have been trying to call blackberry but I do not have a number or contact details. found this web-site https://bis.eu.blackberry.com/html?brand=o2mailuk to log in my bis account but I can not remember my password. Since I erased all the content of my phone before putting the local sim card in, I can not receive my password.
View 1 Replies View RelatedHow do I reset the Torch to its factory settings?
I am ready to return the phone and go back to BB 9700. The Torch is great, but it's lagging too much and I have to pull the battery everytime I need to use GPS, otherwise, I won't get any GPS signal.
It's just my personal reference, I like the 9700 better.
Im selling my BB Torch 9800 to a friend and need to restore the phone to its factory settings !How do I do this?
View 3 Replies View RelatedI've problem for tha Gmail setting.I select Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)But it doesn't work, ( update is failed)
View 3 Replies View Relatedi had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
View 2 Replies View RelatedI inherited a blackberry from a relative and can use it for phone calls, texts, address book, etc. I would like to reconfigure the setting for email and cannot find the steps to do that. It is currently configured for Blackberry Enterprise, and I would like to change it to Microsoft Outlook.
View 3 Replies View RelatedLet the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
