BB Torch :: 9800 - Update Email Password Without Using Att Network?
Aug 12, 2011
Is there anyway to update your email password WITHOUT using Att Network. Just wifi. I went to setup and email accounts. But it wants me to connect to the network. I am deployed overseas so I don't have access to the Att Network.Torch 9800 OS6?
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Aug 25, 2010
Just got an email from RIM saying there's a software update for the Torch. Did anyone else get this?.......what exactly is it? I'm on 6.0.0.161. The ONLY issue I have is no spell check when entering text on web pages (ie..CB wap, etc..) When I try to update, DM shows my software version as 6.0.0.161 and 6.0.0.141 is recommended.
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Oct 12, 2011
9800 Torch got update from desktop. Now I cant register my email id, say user name is invalid, must have min 4 characters.
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Jun 1, 2011
I connected my 9800 torch to for a back up I noticed there is an software update.Once the update was complete, my phone was reset to factory settings. I reloaded the back up files of all my contacts but can not get my BBM, Email, facebook to work anymore.The same type off message gets given that I do not have a service plan that supports this application (FB), BBM just hangs and no message gets sent or delivered and as for the email it just says service connection is unavailable.I am currently traveling and is using the phone on wifi only as there is no signal available. All other internet based applications work. Phone works when I am in signal range.
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Jan 20, 2012
I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.
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May 24, 2011
Have tried to go to the message /setup icon and clicked menu to open the Internet Mail Account ,but its not responding or opening so that I can change the password.
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Aug 26, 2010
Maybe I'm not doing it right, but I enable a password on my torch, use the lock button, and when I press the lock button again it unlocks it without asking for the password. Both my 9000 and my 9700 made me enter the password after I hit unlock.
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Aug 23, 2010
I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?
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Jun 29, 2012
I have a blackberry torch 9800 which was working fine until i went to england. The connection was fine. Then when i came back home to ireland my phone wouldn't connect to the mobile network and still won't! I can't send texts but i can ring people.
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Aug 20, 2010
Anyone encountering this dilemma as well? I have a password set and I needed to disable it went into the options and it doesn't seem like an option and I can't uncheck the mark in the enable field.
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Jan 2, 2012
I am now on my 3rd replacement Torch 9800 with Orange. When browsing on the mobile network the browser keeps jamming. The only way to reset the phone is to pull the battery. Typically I have to reset the phone at least 4 times a day. I have now got the App QuickPull which enables a soft reset without pulling the battery.
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Jan 1, 2012
I am having severe problems with my bb torch 9800, it wont stay connected to the wireless network for any length of time before I have to register it again, this is happening daily now realised it was doing this when i try and send information over my wifi and it would connect to it but would not send any data, and comes up with a message stating I am not connected to the wireless network. As said before the way I could get it to work temporary is by going to, options, device, advanced system settings, host routing table, and the pressing the bb key and selecting register now. This has only started happening since updating my torch.
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May 9, 2012
I recently switched to 3G services of Vodafone IN , and to my surprise found that network call drop problem immdly started .Almost 50% of incomming/outgoing call fail after connecting.I am using torch 9800/6.0.0.706
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Apr 6, 2012
I was trying to sync the unit with my PC the other day to back -up my contacts and SMS messages when it prompted me to enter a password. I initially keyed-in the password that I inputted to the device when I got surprised that it prompted an error message (I remember my password really well and normally do not have problems with this.). Thinking that since I am syncing my phone device to my PC, it might be prompting for my PC password (as opposed to my phone password), so I also tried my PC password, again an "Incorrect Password" message. Thinking it might be some default password, I also tried 1234 and 12345 and still both failed! Now, I am down to my last try (4/5 tries already), or else "All information will be erased".Is the password being prompted my ORIGINAL phone password? Does syncing the phone with the PC "change" the password of my device to that of my PC? Also, since my password includes numerals, I am now suspecting that I may not have pressed the Alt Key hard enough to properly register the numerals? Although in the past, I didn't really encounter a similar problem keying-in my password that's why all this is a surprise for me.I am tempted to use the touch screen qwerty for my last try to ensure that I am typing in the right password, inclusive of the numerals. I just need a reassurance that the phone password is the same, and that syncing the devise did not change it.
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Jun 13, 2011
Anyone knows if password keeper application comes with the torch 9800? If so, how do i find it? If not, how do i download and install?
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Aug 11, 2012
Somehow my password changed while in my pocket and now I'm unable to get in my phone. Does anyone know how to do a soft reset or anything so I won't lose all my information??
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Aug 18, 2010
I have just ordered my very frist ever blackberry anyway it is the new torch and it is unlocked and i have been assured that it will work fine with my (3 Australia network) and i manged to get 24 month australian warranty and i have changed my plan over already to ensure i get my bis + 1g(so it should be sweet).So hear is my QuestionsWhat problems can i expect with trying to get the phone to work and function properly?
How do i get my bis account working? should i try and get the info i need of 3 now (to speed thing up on the day i get the phone) or do i need the torch in my hand?what else can i do now to make it easy on the day to get it going?
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Aug 14, 2010
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
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Sep 22, 2012
I am trying to connect with desktop software for my blackberry torch 9800 and it asks me password for connection. I am using same unlocking password which I use for my bb but for desktop software it shows incorrect...
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Aug 20, 2010
I've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!
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Sep 5, 2010
I just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?
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Apr 3, 2012
How do I transfer my password keeper data from my BB9530 to my new BB9800.
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Feb 1, 2011
new Torch is unable to associate with my work wifi network when it uses WEP password. If I change wifi network to WPA password, then it works (But I cannot change it because the network is unsing WDS and it isn't compatible with WPA).
My old BB Pearl 8120 works fine with same network using WEP password. Therefore, what's happenign with Torch wifi?. Is there any wifi upgrade for Torch? For your information, the wifi router is an SMC Barricade-N (SMCWBR14-N)
I have tried almost everything. I'm desesperate. Torch is giving connections problems also with my wifi home network and also with my bluetooth handfree car system. If there isn't a solution soon I will have to change it for another mobile.
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Aug 19, 2010
I just picked up a Torch and my friend that works at AT&T sold it to me so I told him not to worry about setting anything up and I can do it on my own... I was wrong haha. Heres my problem when I go to set up my email it only give me a BES option and I don't see any option for BIS.
Any way I can get this to show up? I tried to use the universal search and it popped up but when I tried to click on it nothing would happen.
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Nov 14, 2011
Dear BB Support, I had to do a Security Wipe on my BB 9800 and now I cannot re-set all my email accounts. I don't use a Corporate Email Server and when I do try and set up my emails the answer I get is Problem With Network Server Try Again.
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Sep 6, 2010
I just bought a Torch, my first blackberry after coming over from an iphone btw, and i set up all my alerts to be what i want, but for some reason i get no alert when i get a new email from my gmail acct. It shows in the notification screen, but no sound or vibrate or led or anything and i have it set up the same but different tone for text.
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