I am trying to connect with desktop software for my blackberry torch 9800 and it asks me password for connection. I am using same unlocking password which I use for my bb but for desktop software it shows incorrect...
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I have the Torch 9800 and I'm running Wndows XP with the most recent version of Desktop manager.Up until two weeks ago my phone and computer communicated beautifully, syncing, back-ups, file sharing, everything. But last week my computer and phone seemed to fail to see each other and now nothing is happening when I plug my phone in. The phone goes to the 'clock' screen as if it's plugged into a charger and doesn't display a connection issue on it's end, but the computer does not show that anything has been connected.So far I have:
1) Checked the USB connection to the comptuter
2) Tried different USB ports
3) Tried a different USB cable
4) Wiped and re-installed Desktop manager on my computer
I'm at a loss on how to get my computer and phone talking to each other again.
I installed the Blackberry desk top software on one computrer and have no problem syncing and updating, but when I installed the software on another computer it does not detect the connected Blackberry. USB is OK because Blackberry charges. What am I missing?
View 1 Replies View Relatedmy bb torch 9800 is not connecting to wifi settings in my home. i've spoken to tech people both at bell and rim with no solutions. i have three other bb in this house and all connect to wifi. when we change the protocol from wep to wpa my phone works but the others do not. the other phones are brand new. when we switch back to wep setting my phone "fails to associate with network".
View 6 Replies View RelatedWhen I try to connect, it connect after enterying passkey, but when the PC is trying to find driver, it ask for a disk for driver, but I can't find it.
View 7 Replies View RelatedI love my BB Torch, but I'm about to take it back just because I can't get desktop manager 6 working. everytime I start it on my windows 7 computer, it crashes. I've installed it, reinstalled it, and rebooted my computer so many times in the last 2 days that I'm shocked the power button is still working ont he computer. at least desktop manager 5 worked with my blackberry bold. I tried to email RIM and ask them about the issue, but after sifting through all the crap on their web page, I finally gave up.
View 14 Replies View RelatedAfter the last software update I reset my sync with desktop configurations. The calendar fails to reset despite numerous tried and I desperately NEED my calendar to sync and everything else syncs BUT the calendar. what else can I try?
View 1 Replies View RelatedI have been through all the relevant BB Database information on how to deal with the inability of my phone to connect to the Desktop Software. I have reviewed previous related posts and re-installed the latest Desktop Software.All to no avail.
View 9 Replies View RelatedHow can I listen radio without connecting internet?
View 8 Replies View Relatedwill the Torch sync with Desktop Manager 5.x.?
View 4 Replies View RelatedHas anyone successfully tethered their Torch 9800 thru Desktop Manager 6? When I connect my phone to my computer and run DM6 I no longer see the option to tether on the bottom left corner of the applications window. I previously had a Curve 8900 and tethered with no problems thru DM6 running on Windows 7. (I'm with T-Mobile and have the unlimited data plan) I just got the Torch, unlocked it and everything is working properly on T-Mobile's network, however as I mentioned when I connect the Torch to the Desktop Manager I don't see any option to tether as I previously did with the Curve 8900. I've look at the Technical Specs provided by RIM at blackberry.com and Tethered Modem is listed as a supported Feature. I've been searching these forums and haven't found any info. Does anyone else have this problem, or am I the only one who does not have this option available on DM6. For what it's worth, I also connected a Torch 9800 running on AT&T network with a 2GB data plan and still do not see this option. However if I connect my old Curve 8900 to DM6 I see the option to tether immediately upon connecting the device on the bottom left corner of the DM6's window.
View 14 Replies View RelatedI can not open the Desktop Software v6 after downloading. I get the error message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." I downloaded Windows PC software. I have Windows XP with Service Pack 3. Any ideas what is causing the software not to open? I downloaded v5.0 and have no issues opening and using this earlier version.
View 14 Replies View RelatedMy BlackBerry Desktop Software suddenly interrupts to communicate with my BlackBerry 9800 device. I begin to receive a massage:"BlackBerry Desktop Software cannot communicate with theconnected device"The BB9800 isn't rebooting, has full-charged battery and I havethe latest Desktop Software, but "retry" option doesn't help.I have reinstalled the Desktop Software but it doesn't help as well.I can see both device's and media-card's folders and can work with them, but cannot use any other options of theBlackBerry Desktop Software.
View 1 Replies View RelatedI am trying to view my installed apps on my Torch via the desktop software. All I have displayed is "Loading applcations from device..." My torch flashes a couple of times when I click on "View aplications" but that is all that happens. My torch does sync via the desktop without issues.
View 4 Replies View RelatedHandset: Torch 9800
Desktop Manager Version: 5.0.0.11
Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.
Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.
I have a new Torch. The other day my phone ran out of battery and when I rebooted, my "desktop" folder with my work email was no longer on the phone. I am still recieving work emails in my "messages" folder, but the email folder is nowhere to be found. My company has reactivated my account about 5 times and I have taken out my battery at least 10 and it still does not show up.
View 6 Replies View Relatedthe torch clearly can detect when a connection is made to the audio jack - e.g., removing a headphone pauses the media player, and plugging one in pops up a headphone icon and changes the audio level.but I cannot figure out a way to create a profile (with custom alerts, vibration settings, etc) that takes advantage of this info. anyone know how to trigger a profile upon plugging the headset in.
View 4 Replies View RelatedI purchased the Torch last week. I use it for work. Due to firewall issues I had to have my IT department download the Desktop Software for me so that I could sync everything. I am on the personal plan not the Enterprise, although I still can receive emails for work.
When I did the Configure Settings to set up the syncing it let me do the Calendar and then the Address book. Yet when I got ready to run the sync the Calendar says "not installed". I was able to sync the contacts with my Outlook, but for some reason can't get the Calendar to work. I really need to have my calendar sync'd.I'm on AT&T and have had the Bold 9000 previously. I never had any problems with the Desktop Software until now.
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
View 9 Replies View RelatedMaybe I'm not doing it right, but I enable a password on my torch, use the lock button, and when I press the lock button again it unlocks it without asking for the password. Both my 9000 and my 9700 made me enter the password after I hit unlock.
View 10 Replies View RelatedAnyone encountering this dilemma as well? I have a password set and I needed to disable it went into the options and it doesn't seem like an option and I can't uncheck the mark in the enable field.
View 14 Replies View RelatedI was trying to sync the unit with my PC the other day to back -up my contacts and SMS messages when it prompted me to enter a password. I initially keyed-in the password that I inputted to the device when I got surprised that it prompted an error message (I remember my password really well and normally do not have problems with this.). Thinking that since I am syncing my phone device to my PC, it might be prompting for my PC password (as opposed to my phone password), so I also tried my PC password, again an "Incorrect Password" message. Thinking it might be some default password, I also tried 1234 and 12345 and still both failed! Now, I am down to my last try (4/5 tries already), or else "All information will be erased".Is the password being prompted my ORIGINAL phone password? Does syncing the phone with the PC "change" the password of my device to that of my PC? Also, since my password includes numerals, I am now suspecting that I may not have pressed the Alt Key hard enough to properly register the numerals? Although in the past, I didn't really encounter a similar problem keying-in my password that's why all this is a surprise for me.I am tempted to use the touch screen qwerty for my last try to ensure that I am typing in the right password, inclusive of the numerals. I just need a reassurance that the phone password is the same, and that syncing the devise did not change it.
View 1 Replies View RelatedAnyone knows if password keeper application comes with the torch 9800? If so, how do i find it? If not, how do i download and install?
View 9 Replies View RelatedSomehow my password changed while in my pocket and now I'm unable to get in my phone. Does anyone know how to do a soft reset or anything so I won't lose all my information??
View 5 Replies View RelatedIs there anyway to update your email password WITHOUT using Att Network. Just wifi. I went to setup and email accounts. But it wants me to connect to the network. I am deployed overseas so I don't have access to the Att Network.Torch 9800 OS6?
View 5 Replies View RelatedHow do I transfer my password keeper data from my BB9530 to my new BB9800.
View 3 Replies View RelatedI am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
View 3 Replies View RelatedI tried to use the blackberry desktop manager. Asked me to enter my pin. I did, it wouldnt accept it. I unplugged my phone to use it, it continued to tell me my password to unlock it as incorrect and rather than displaying the astrericks that it normally does when you enter the unlock password, it was displaying the actual characters so, I know that neither the keys are not faulty nor the password is incorrect. Its simply not accepting my password anymore.
View 6 Replies View RelatedI have a 9700 (v5.0.0.586) and I run Windows 7 (64-bit) Desktop Manager has the following heading at the top of the screen: Disconnected - BlackBerry Desktop Manager
It has an info window that says "Before you begin, verify that your current BlackBerry device is connected to your computer"
Windows appears to see the device as in the BlackBerry device manager properties I can see that USB-Blackberry 9700 is connected.
I cannot get DM to see the phone.
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
View 4 Replies View RelatedAs an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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