my bb torch 9800 is not connecting to wifi settings in my home. i've spoken to tech people both at bell and rim with no solutions. i have three other bb in this house and all connect to wifi. when we change the protocol from wep to wpa my phone works but the others do not. the other phones are brand new. when we switch back to wep setting my phone "fails to associate with network".
View 6 RepliesWhen I try to connect, it connect after enterying passkey, but when the PC is trying to find driver, it ask for a disk for driver, but I can't find it.
View 7 Replies View RelatedI have the Torch 9800 and I'm running Wndows XP with the most recent version of Desktop manager.Up until two weeks ago my phone and computer communicated beautifully, syncing, back-ups, file sharing, everything. But last week my computer and phone seemed to fail to see each other and now nothing is happening when I plug my phone in. The phone goes to the 'clock' screen as if it's plugged into a charger and doesn't display a connection issue on it's end, but the computer does not show that anything has been connected.So far I have:
1) Checked the USB connection to the comptuter
2) Tried different USB ports
3) Tried a different USB cable
4) Wiped and re-installed Desktop manager on my computer
I'm at a loss on how to get my computer and phone talking to each other again.
How can I listen radio without connecting internet?
View 8 Replies View RelatedI am trying to connect with desktop software for my blackberry torch 9800 and it asks me password for connection. I am using same unlocking password which I use for my bb but for desktop software it shows incorrect...
View 2 Replies View Relatedthe torch clearly can detect when a connection is made to the audio jack - e.g., removing a headphone pauses the media player, and plugging one in pops up a headphone icon and changes the audio level.but I cannot figure out a way to create a profile (with custom alerts, vibration settings, etc) that takes advantage of this info. anyone know how to trigger a profile upon plugging the headset in.
View 4 Replies View RelatedI just arrived canada and i've connected my torch to a wpa personal wifi,,,, the browser works fine but my bbm is not working,what to do to connect the device to bbm?
View 9 Replies View Relatedevery time I connect my torch through wifi it knocks my internet off on my modem so I cant connect via home computer of blackbery I have a D link with talk talk, I have contacted them but with no help?
View 5 Replies View RelatedI work at a remote mine site for 2 weeks at a time and when i come here i don't have any cell service BUT i do keep in contact with family and friends through BBM (connecting through wifi.) NOW last time i was on my two weeks off my phone was acting slow, so i looked up how to speed it up and read that if i download some version of whatever ".246" from what i was running at the time ".144" it would speed up my phone.. I didnt install it just downloaded it on my two weeks off while i was in cell phone coverage area but when i got to camp i decided to install this upgraded program overnight while i was sleeping. When i woke up it shows i am connected to a wifi signal and i can access the internet browser and that all works fine like normally BUT it wont let me connect through bbm. it says that BBM is not connected to a network.. It says BBM Enterprise Service is "not connected" and Blackberry Internet Service is "Not connected" and mobile network is "not connected" What happened and how do i fix this so i can bbm again while i am here?? or do i have to wait two weeks till i leave camp and go back to home where i have cellphone signal?
View 4 Replies View Relatedi recently got a torch 9810 used to use bold...the problem i'm having that i didnt have with the bold is i cannot connect through the wifi at home...it tells me i'm connected but under 'service status' blackberry internet service is still using mobile network (carrier)...why its not changing that status where in the bold i could clearly tell that when i turn wifi on it shows under internet service WIFI.I've contacted my carrier (rogers) and they said its blackberry issue If i dont find a solution for this i may have to say good buy to my brand new torch (i just got it litteraly 2days ago )
View 9 Replies View RelatedI have a net gear router in my home and i connect it through the bb 9800, but the service status always shows that the bb internet service is connected through the mobile network, i tried it with another router and it was successfully working and the bb internet service is connected through the wifi whenever the wifi is connected.
View 1 Replies View RelatedI got my 9800 from Canada, and using it in Taiwan.
Model: Torch 9800
Carrier: ChungHwa Telecom
OS: 6.0 Bundle 2921 (v6.0.0.666, platform 6.60.241)
I have the BIS plan from my carrier, and connecting via 3G is OK. The problem is, it seems like it's not connecting via wifi. The setting tells me that I am connecting to my home WIFI router.
The router is in my living room, and I am using my computer to stream video from internet at this moment, so the WIFI, internet should be ok, in an adequate speed to download hi-res video. I have very low 3G signal in my living room, and I am expecting my 9800 to use the high speed internet, but it seems it's not doing it... It could not even connect to [URL].The phone acts like this since I bought it, brand new. But it always acts like this.
I recently got a a blackberry Torch 9800 through kijiji.It's great but I'm a little unsure how to set up the phone to use only wifi (since I don't often use the internet).
View 3 Replies View RelatedI recently picked up a 9800 Torch for next to no money and I thought I'd be able to get to grips with it pretty quickly. I've come from a Samsung i900 Omnia, so I'm not new to smartphones! However, this BlackBerry has me stumped.I've read through a lot of threads both here and all over the Internet trying to work out how to connect my Torch to my home network via Wi-Fi, but I'm at a loss as to how to get it to work.A little background: I'm on Orange with a PAYG SIM, which I've been using with my Omnia for the past two years with no problem. When I top up my account I get free mobile internet for the rest of that month so I don't relly feel I need a specific BlackBerry add-on. I doubt I'll be using any of the features that require a specific data plan as I'll just be using the Torch for picking up webmail by using my free Orange internet access.So, I've tried tweeking the TCP settings and I can connect to the internet via Orange Mobile Internet with no problems using Opera Mini. If I try and connect using the built-in browser I seem to get get "Cannot connect to server" error more often than not. (On a side note, I prefer Opera Mini anyway as it seem to be much faster.)However, no matter what I do I simply cannot get the Torch to connect to my home network via Wi-Fi. Do I have to buy a data plan for this function to work? If so that does seem somewhat counter productive.In over two years of use I never had a single problem getting my Omnia to connect to my home network.
View 8 Replies View RelatedI have just got a new 9800 torch unlocked directly from RIM not through my carrier (Rogers). I am having trouble getting internet to work over wifi. I have a bb dataplan since I am upgrading 'maybe' form the 9700. In my house I have poor signle but it is perfect outside and everything seems to work just fine on the rogers network.I have been incontact with rogers and my sim,IMEI are registered with rim (sa indicated with tech support).When I am inside connected to my router I have no internet on the bb but the internet does work on my laptop and desktop one wired one wireless.The wifi says it is connected but there is no UMA indicated but the wifi logo is white there is no browser, facebook etc. Message: "Unable to connect to theinternet, please try again later."
View 1 Replies View RelatedI have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.
View 1 Replies View RelatedI am trying to get my torch 9810 to connect to my home wi-fi network and get the error "Failed to associate with the network". My wifes curve connects fine, and my old curve connected fine too. i upgraded and restored my data setups etc from a backup, but it hasnt worked since.
View 2 Replies View RelatedI have not activated any data plan form any of the net work. I am connecting through wifi. I am unable to login into instant messaging(like Yahoo, gtalk..etc). Please let me know can I connect all the applications when iam using wifi.
View 2 Replies View RelatedEverytime I use it , it says I'm not on a plan that supports it . I have my device connected to wifi but it still won't work.
View 1 Replies View RelatedWhen I use my phone on Wifi, it works fine for about 10-15 minsutes and then crashes the router that it connects to making the internet on the whole network go down. this happens at home, at other peoples homes, at work or even in public wifi areas like hotels or retail stores (yes I've tried it a few different places)I've tried calling my phone provider a long time ago and they were stumped at this issue but since the wifi technically works the stores refused to do anything on a warranty basis while it was still active. It's not like wifi is a must for me, the internet speed on the torch is still quite slow and I have tons of data on my plan that I don't use but I wouldn't mind getting it fixed so that I can actually turn on my wifi antenna without worrying about crashing everyone's networks.
View 1 Replies View RelatedWhen I set up my Torch 9800 to connect to Wi-Fi, the home screen reports the SSID of the access point, but when I attempt to use the browser, it reports "Unable to connect to the internet, please try again later." The "Device and Status Info" screen reports the WLAN IP Address as 0.0.0.0. My wireless access point reports that the BB device is "on", and is assigned an IP address (192.168.2.17).
At one point my initial screen reported that three updates were available. However, each time that I clicked on a line offering an update, an error message reported that "The data service is not operational", and the message about the update went away.
Snooping with Wireshark show that, when the BB is turned on, an ISAKMP tunnel is established between the BB device (at address 192.168.2.17) and segw.uma.rogers.com (at 74.198.30.49), so there is absolutely nothing wrong with the physical wireless connection. (My cellular supplier is Rogers.)
My BB was received (brand new) in early April 2012, and I updated the device from 6.0 bundle 695 to 6.0 bundle 2921 on 2012-04-12, after installing the Desktop Software on my PC. (The Desktop Software offered the update, so I just did it; I was not even aware of this community until later.)
The message 'A communication failure has occurred. The server may be busy.., please try again later" . I have an unlocked phone, and it worked fine on the wifi with a foreign SIM card. I traveled abroad always with the mobile network off and just using the wifi and it worked perfectly. Only when came back to the U.S. and inserted my AT&T SIM card and registered the phone with them, the wifi did not work any more, even though it connects to all the available wifi networks.I have tried everything: re-registering the phone with the previous foreign SIM card; reset the phone to factory defaults; but it did not solve the problem.
View 9 Replies View RelatedI was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
I have just sync my new torch from my old bold. All info transfered perfectly including my 2 email accounts.
I have the misfortune of living in a 2G only area on remote Island. SMS, phone calls and wifi only. I had my old Bold working through wifi hot spots onto my gmail account and it was sending and receiving emails just fine but the torch just keeps saying 'activation failed. A service connection is unavailable' each time I try to activate the account.
Seems as though it wont work through wifi, i can surf the net with no problems
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
View 7 Replies View RelatedTried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
View 1 Replies View RelatedMy 9800 pick signal wifi in my home is slow..my modem wifi in 1st floor and I stay in bathroom 2nd floor..signal detect only 1 bar..its not strong pick.
View 1 Replies View RelatedI've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!
View 41 Replies View RelatedI just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?
View 5 Replies View RelatedAs an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
View 5 Replies View RelatedI have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
