BB Torch 9800 :: Use Switch Device Wizard To Move From 9700 To 9800?
Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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Nov 11, 2010
My Blackberry 9800 Torch will no longer switch from portrait to landscape view in any application when I turn the unit on its side. It is stuck in portrait view. Very frustrating! This happened once before but corrected itself. Is there a setting that can changed? My carrier, Bell Mobility, was of no assistance. Just told me to return the unit for repair which would take 6 - 8 weeks.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Jul 19, 2011
I used the Device Switch Wizard in the Desktop Manager to switch from my old Bold 9000 from AT&T to a new Bold 9650 from Sprint but guess what... I had already started using the new Bold and when I did the 'Device Switch' thing, it wiped all the data I had saved in the new one. So now I have the text messages I wanted to save from the old one but lost everything (and I mean everything) else. Is there any way to reverse the operation?I still have the Desktop Manager open and both phones connected. I am scared to disconnect or turn off my computer just in case.
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Feb 6, 2010
I use the Device Switch wizard to move and update file when I was going to change BB to a newer one. I went from a 7290 to a 8320 and when I went to use the 8320 it stared throughting multiple Uncaught Excaption: ApplicationRegistery.waitfor and Java.Lang.Error. The phone does not like to talk to the computer throuht the usb hook-up link to sync. This Phone is not going to be used for internet access through my Cellular service, wich is AT@T. The Phone was bought unlocked because I use the office features and I want to use the WI/Fi.The Phone was origionally a TMobile.The opperating System on the phone is : v4.5.0.37 Platform 2.7.0.55 The origonal Desktop softwear used was version 4.6 I believe, I now have Version 5.0 installed. I do not hve the origional software disk for the phone. I have gone through several blogs and found some problem that were close but wanted to make sure I didnt blast the phone. I would like to get this phone to function correctly so I can keep my work straight.
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Jul 2, 2010
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jun 2, 2010
Like many have done, I've got a replacement S2 on its way to me and have to consider how to treat it when it get here.Are there any known memory resource issues or corrupt files issues when using Device Switch Wizard within Desktop Mgr? I could certainly build it up from scratch, but the Switcher could make life easier, if it doesn't bring its own unique set of problems with its use.Any insights from those who have used both methods on the same model device?
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Aug 5, 2010
I heard 2 different things so I just wanted to clear this up.
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Aug 12, 2010
How do you exit the AIM app on the Torch? I started it by mistake and now the normal Menu->Close just hides the app in the background. How do I EXIT for real.Why do they make it so difficult while trying to make it so "pretty" and simple?
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May 7, 2011
I tried to set up my emails on my BB Torch 9800. The app required an update + reboot of the phone, so I did it. Since then however, the device won't start.When I turn it on, the loading bar ends and nothing happens afterwards.Plus, I cannot connect the device to my laptop: The Desktop Software wont recognize it. Sometimes i get an error message: 507 or 606 (? not sure about this one...
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Aug 27, 2010
How do I change the device name, at the beggining of setup it asked me for a name and i put the wrong one, how do i change it, when i get a message and reply it says the wrong name.
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May 19, 2011
my blackberry is rebooting so slow, i was looking videos on Internet and the others torches(same types) loads about 3 times faster as my blackberry.
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May 17, 2011
Every time I try to update my device software it backs up Ok and the gives me the following message: An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists. I have an internet connection through my desktop. Does it need to connect through my Blackberry device or does my desktop connection suffice.
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Apr 10, 2012
How long does it take on the average to update a Touch 9800 software. Mine seems to be taken too long, wonder if its still loading, its says connecting to device (This might take up to 30 minutes), but its been here for like 50 minutes now.
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Aug 21, 2010
Got my Torch last weekend and this morning I get the message that the device is low on memory and showed a list of 7 apps I could choose to delete. (deleted 2, mobile banking, social feeds) Also, the little timer icon randomly pops up while the device is on and I am doing nothing. My battery has also be draining it big time. After less than 6 hours off the charger and light usage I am down to 10% battery life.I have done several battery pulls. After reboot, my Application storage shows 312.1 mb free space. My media card has 3GB free, which should not matter.The only downloaded apps I have are basic:
Google Mobile App
Google Maps
ESPN
CNN
The Weather Channel.
Battery is now down to 9% as I type this. What is going on? This should not be happening. I have never had a problem from my 9700 or 8310 previously.
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Apr 16, 2012
I have a 9800 black berry device that I bought from Saudi Arabia. This device doesn't work any more and without any previous problems with it. So, I want to know from where I can fix my phone and how much that will cost me? By the way, I am a student in Waterloo city, so I assume that it will be much easier to solve my problem soon.
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Nov 4, 2011
How do I transfer videos stored on my DEVICE (not the media card) to my computer? When I connect with the USB cable, all I see are the videos stored on the card.it's rather important that I get this done.
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Apr 14, 2011
I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.
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Aug 4, 2010
I am thinking about making the switch because BlackBerry 6 was made with touchscreens in mind so I have a thought where the OS will be stripped down for the 9700.But, the more I think about it, I would have the same resolution screen on my 9700 and I'd still have my keyboard I'm a student, love to email/message, media is a plus (about to get an iPod Touch for best of both worlds soon).Is there anyone here considering jumping to the 9800?
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Sep 2, 2010
I've had the Torch since the release date and fortunately I haven't had any major issues with my device, however I've noticed that there is a tiny gap between the lower left side of the bezel and the device's body. It never really caught my attention until I started typing a lot on the physical keyboard. Basically when ever my left thumb presses down on the lower left side of the bezel I notice that it slightly moves up and down and creates a soft click noise. I'm just concerned that the bezel may get worse over time. The right side of the bezel is perfectly snug against the rest of the phone but it's just the left side of the bezel that seems very slightly elevated from the phone's frame. Has anyone else noticed this on their torch?
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Sep 19, 2011
I am having problems with setting up my email account on my BlackBerry Torch 9800. Tried downgrading the os or even upgrading I still cannot setup the email. Every time I try intergrating my email it says "Device change failed.
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Aug 28, 2010
So after using my Torch for a week or so, I'm starting to really miss my Bold 9700.Is it possible for me to simply put my ATT sim card from my Torch in my Bold 9700 and use the Bold seamlessly? My Bold is unlocked, but I'm worried about email settings/BBM working properly if I switch my sim card out of the Torch.
When I booted up my Bold with my Torch sim card 5 minutes ago I got a txt message saying erroneous number or something to that degree, and BBM attempted to setup a new profile.Do I need to use the device switch wizard?
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Sep 14, 2010
I've had my Torch for 2-3 weeks now. I do not remember ever seeing the twitter app pre installed. I certainly don't remember deleting it. When I go to twitter to download the blackberry app it gives me a notice."Sorry, your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones."
I don't use twitter that much, but would like it installed in case I do. It's really not my main concern, my main concern is that this is a bigger issue that I need to get resolved before I'm stuck with a phone that doesn't work like it's supposed to and won't be able to run other apps. Any ideas? I'm still running the original OS.
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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