BB Torch :: 9800 Transferring Videos From Device To Computer
Nov 4, 2011
How do I transfer videos stored on my DEVICE (not the media card) to my computer? When I connect with the USB cable, all I see are the videos stored on the card.it's rather important that I get this done.
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Dec 5, 2014
transfer music and videos to my i phone from my computer
Info:
iPhone 6 Plus, iOS 8.1.1
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Oct 8, 2011
I read the phone manual 3 times, but still can't find the instructions or information for transferring the photos from my 9800 Torch to my PC.
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Oct 7, 2010
I have an old back up of my old phone 9800 which i lost. I got a new Torch 9810 and tried to restore the address book from my old backup.The Address Book- ALL has 2400 entries but it is Dimmed ( Not Highlighted and cannot be selected)and below it says Dimmed Entries are ready only and cannot be restored
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Dec 16, 2011
Prelims:I am part of a Enterprise account (old phone and new phone)Old Phone = Tour 9630 with 2gb mSD card. New Phone = Torch 9850 with a 16gb mSD card. I have the 'raw' .jpg.rem files from my old phones mSD card on my computer I have access to the old 2gb mSD card but the images were deleted. I have access to the old phone but it isnt enabled on the enterprise account..I know the pwd used on the old phone and the one on the new phone I cannot connect the phones to my computer as a storage device.
How can i get these pictures from my desktop computer to the new phone?
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Aug 16, 2011
I am trying to transfer all of my contacts from from an older torch 9800 to a new torch 9800 but only a portion of the contacts are being copied. I have tried backup-restore via desktop software etc... but it's not copying the complete list. Tried to do it at AT&T store but that just duplicated the 425 contacts that I all ready had. After I manually deleted all of the duplicates....Tried again to no avail.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Jan 26, 2012
I've recently go a new torch 9800 and all the autotext that I had set up is not there.Should it be in my blackberry protect?
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Jul 24, 2011
I just downloaded the Turner Classic Movie app. But when I try to play a video I get: INITIALIZING PLAYER. the phone gets frozen in this mode when I finally FORCE the phone to close I get this message: UNCAUGHT EXCEPTION : APPLICATION TCM_BLACKBERRY_4_7 EN 307 IS NOT RESPONDING; PROCESS TERMINATED
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 9, 2010
When ever I watch a video and I get maybe 5-10mins in the movie the video starts to unsync with the voices, has anyone gotten this issue an is there a fix for this?
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Aug 31, 2011
When I playing a video on my Torch 9800 the screen will blank after about 2 minutes.
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Sep 24, 2011
I am running windows 7 and no noise nor does my device manager detect my phone when connnect. Neither does the Blackbery device software. All are up to date. I am at a loss. I am not using a hub and i have tried several usb ports on my laptop now. Nothing.
I have downloaded the desktop software for BB twice and reinstalled. No luck. I am unable to find where to enable mass storage under options. There is only a option for media card but nothing regarding Mass Storage.
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Aug 22, 2010
My Issue is as the above subject header reads. Also, the BB Knowledge Base Article KB23925 says its aware of this problem, however, has no time frame for resolution.Ok guys can we hurry up! Its rendering my ability to use this device dramatically as I am a exclusive Mac User. I have to keep another phone with me to reference #'s and email addresses!Does anyone have a suggestion(s), besides buy an iPhone? )
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Jun 8, 2011
I connected my old 8310 to se if data was present and to charge the device. Now my computer does not recognize my 9800 Torch when connect.Thus I can now sync my device with contact and calendar files.
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Aug 7, 2012
Does the Torch 9800 have the ability to link to a computer so you can access the internet on your computer remotely?
My wife has an iPhone which does this seamlessly (they call it "Tethering"). Went to the Telus store and the sales person claimed the Torch can do this but could not find the feature. I have spent 3 hours and cannot figure it out either.
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Aug 13, 2010
I wanted to transfer my contacts, ringtones, pictures, and memo pad info from my storm 2 to the 9800. I didn't want to use the DM "Switch Devices" utility because I don't want everything copied over including the settings.The pictures and contacts were easy as I just switched SD cards.Ringtones and pictures I transferred over by plugging in the phones up and used Windows to simply drag the files over.My problem is the memo pad info. How do I get that to my 9800?
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Jan 17, 2012
My Blackberry Torch 9800 is synchronised with Outlook on my work computer but I want to create a second copy of my contacts on my home computer. How can this be done?
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Oct 14, 2011
My Torch is enable with gps. I can use Google map to see exactly where I am on the phone, I also Installed blackberry protect. If I lost my phone, Can I use my computer to track where is the phone? How do I do it if is possible?
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Nov 14, 2012
How do I download my contacts from my Torch 9800 to my computer as a .csv file?
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Aug 5, 2010
I heard 2 different things so I just wanted to clear this up.
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Aug 12, 2010
How do you exit the AIM app on the Torch? I started it by mistake and now the normal Menu->Close just hides the app in the background. How do I EXIT for real.Why do they make it so difficult while trying to make it so "pretty" and simple?
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May 7, 2011
I tried to set up my emails on my BB Torch 9800. The app required an update + reboot of the phone, so I did it. Since then however, the device won't start.When I turn it on, the loading bar ends and nothing happens afterwards.Plus, I cannot connect the device to my laptop: The Desktop Software wont recognize it. Sometimes i get an error message: 507 or 606 (? not sure about this one...
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Aug 27, 2010
How do I change the device name, at the beggining of setup it asked me for a name and i put the wrong one, how do i change it, when i get a message and reply it says the wrong name.
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May 19, 2011
my blackberry is rebooting so slow, i was looking videos on Internet and the others torches(same types) loads about 3 times faster as my blackberry.
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May 17, 2011
Every time I try to update my device software it backs up Ok and the gives me the following message: An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists. I have an internet connection through my desktop. Does it need to connect through my Blackberry device or does my desktop connection suffice.
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Apr 10, 2012
How long does it take on the average to update a Touch 9800 software. Mine seems to be taken too long, wonder if its still loading, its says connecting to device (This might take up to 30 minutes), but its been here for like 50 minutes now.
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Aug 21, 2010
Got my Torch last weekend and this morning I get the message that the device is low on memory and showed a list of 7 apps I could choose to delete. (deleted 2, mobile banking, social feeds) Also, the little timer icon randomly pops up while the device is on and I am doing nothing. My battery has also be draining it big time. After less than 6 hours off the charger and light usage I am down to 10% battery life.I have done several battery pulls. After reboot, my Application storage shows 312.1 mb free space. My media card has 3GB free, which should not matter.The only downloaded apps I have are basic:
Google Mobile App
Google Maps
ESPN
CNN
The Weather Channel.
Battery is now down to 9% as I type this. What is going on? This should not be happening. I have never had a problem from my 9700 or 8310 previously.
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Apr 16, 2012
I have a 9800 black berry device that I bought from Saudi Arabia. This device doesn't work any more and without any previous problems with it. So, I want to know from where I can fix my phone and how much that will cost me? By the way, I am a student in Waterloo city, so I assume that it will be much easier to solve my problem soon.
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Apr 14, 2011
I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.
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Jun 23, 2012
My blackberry has come up with an error message JVM Error 505. I've tried everything from taking the battery out to updating the latest software on my mac and still the error message appears. when I connect the device to the computer it won't even register my blackberry device. it says that everything is up to date. this is driving me insane.
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