BB Torch :: Transferring Contacts From An Old Back Up Of 9800?
Oct 7, 2010
I have an old back up of my old phone 9800 which i lost. I got a new Torch 9810 and tried to restore the address book from my old backup.The Address Book- ALL has 2400 entries but it is Dimmed ( Not Highlighted and cannot be selected)and below it says Dimmed Entries are ready only and cannot be restored
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Aug 14, 2010
It was under the setup up folder on my new torch. I followed the on screen instructions to set it up on the phone then it said go to URL...website to use it. It then deleted that app icon from the setup menu.
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Oct 8, 2011
I read the phone manual 3 times, but still can't find the instructions or information for transferring the photos from my 9800 Torch to my PC.
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Nov 4, 2011
How do I transfer videos stored on my DEVICE (not the media card) to my computer? When I connect with the USB cable, all I see are the videos stored on the card.it's rather important that I get this done.
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Aug 16, 2011
I am trying to transfer all of my contacts from from an older torch 9800 to a new torch 9800 but only a portion of the contacts are being copied. I have tried backup-restore via desktop software etc... but it's not copying the complete list. Tried to do it at AT&T store but that just duplicated the 425 contacts that I all ready had. After I manually deleted all of the duplicates....Tried again to no avail.
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Jan 1, 2012
can I back up contacts on desktop manager and transfer them to another blackberry device
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Aug 14, 2011
You have probably heard this one a load of times, but why isn't it possible to put SIM-contacts to my phone? I am a new Torch user, thought I had to prefer it over the latest Nokia smartphone, and after using a Bold 9000, now I already regret my choice.
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Aug 24, 2011
I've just purchased a BlackBerry Torch. How can I go about transfering contacts from my old BlackBerry Bold to my new one? I can't download desktop manager as I'm running Mac OS X 10.4.11. Is there a way of doing it without the use of deskop manager?
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Jun 11, 2012
My phone has been shutting off and coming back on randomly the past couple of days. I took it into my carrier today and they hooked it up to the computer and said that I just needed to update the software. This was fine, but by the time I got home my phone had shut off and I cannot get it to turn back on to do the updates.I have been searching these forums for hours and the only solution I can find is to wipe the phone clean and put a new OS on it. I have downloaded a new OS and I have tried several times to put in onto the phone but I can't get it to work. I have opened the application loader, but when it gets to the device application selection screen, there are no options for me to select. I tried to go into my files and choose the OS that I just downloaded but an error pops up (XML syntax error on line1) to be specific.
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Aug 13, 2010
I wanted to transfer my contacts, ringtones, pictures, and memo pad info from my storm 2 to the 9800. I didn't want to use the DM "Switch Devices" utility because I don't want everything copied over including the settings.The pictures and contacts were easy as I just switched SD cards.Ringtones and pictures I transferred over by plugging in the phones up and used Windows to simply drag the files over.My problem is the memo pad info. How do I get that to my 9800?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 17, 2010
My husband wants to downgrade back to the original OS because he is having problems with App world now that he upgraded and I am not since I upgraded.
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Sep 7, 2010
Somehow I set the default currency to the British pound, so everytime I hit the $ on the keyboard, the british pound symbol comes up.
I tried to go to options then Typing and Input>Keyboard just like Blackberry tells you to and supposedly there is a choice to change the default currency key, but I don't have that option when I go into the keyboard menu. Can someone tell me another way to do this or expain why the option to change the default currency key is missing from my screen when I go into keyboard options.
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Jun 12, 2012
I have a Torch and the home and back button aren't working. They work sometimes but have fully given up working and have to take the battery out. I have restored it and no luck so is there any shortcuts to go back.
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Jul 28, 2011
I have a blackberry torch 9800 and the menu key & back key doesn't work when i slide my phone up. It only works whenever I use the full touch option, it used to work before but it just suddenly stopped.
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Jul 15, 2010
I have the Torch (9800) OS version: 6.0.0.668.I've had it for just over a year without problems but recently it will freeze to the point where I have to do a battery pull because it won't resolve the issue otherwise. Even then sometimes it doesn't come back on. It will slowly flash red (LED light) and the screen will remain black.It's done this twice where it won't turn back on at all. Eventually it does but the last time it did this, it didn't work for 2 days before coming back on (of it's own accord). I updated the software when it finally came back on as I was told it could be a software issue so I now have the OS version stated at the top of this message as opposed to 6.0.0.600.
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Aug 12, 2010
Took my sim card out of my 9000 and put it in the 9800 and the all my saved contacts don't show up. Do I need to do something special? Not sure how to get all my contacts back.I am also unable to send emails. When I replied to an email there is no send options when I press down on the blackberry key and the send icon on the screen is not highlighted.
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Aug 14, 2010
I used to be able to sync all my contacts with my 9700 bold, but now since I received the torch, it is giving me an error saying I should look at the desktop manager information. with a # that says KB14545 error or whatever.What should I do to sync my contacts. p.s. Google sync sucks, it re-duplicated my contacts making me have 1400 contacts when I only have 170.
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Aug 28, 2010
I am using the "All" menu on my torch as my main menu. I have it set up similarly to my old Bold 9700. I use that for everything except Media, where I do use the "Media" menu page. However, that left me with little use for the "Favorites" menu page. So I decided to delete everything there and load it up with my most often used contacts.
When you highlight a contact on the contact list, your Blackberry Key menu has an option "Add to Home Screen." That opens a window where you can choose a location and mark it as a favorite. If you leave the default location of "home" the contact will appear on both the home and favorites menu, which I did not want. Since I already had created a "Junk" folder, I simply move the contact to that folder and mark as a favorite at the same time. Now My "Favorites" menu is populated ONLY with many of my most used contacts. And when they appear on a menu page, you can tap/hold the contact icon to get several options such as call, pin, text, email, etc...
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Sep 2, 2010
How do I transfer all of my contacts all at once from my old sim card to my a new sim card?
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Feb 20, 2012
just got my new Blackberry Torch 9800.Don't know how i managed to do this but i just have my wife as a contact, when i try to phone my wife, i go to contacts my wifes number comes up, but when i try to ring her, the phone says Disconnected.
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Nov 30, 2010
Trying to extracting or sync my contacts - but it won't let me.It says to turn off wireless synchronization by opening Address Book on your device and from the Options menu, selecting your address book and changing the Wireless Synchronization field to no.
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Nov 22, 2011
I recently lost all my contacts , how? I dont know but ive managed to put them on from another sim but I wanted to transfer them to my usual sim in case I lose them again
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Oct 3, 2011
I tried doing this using the SIM, but found that this only carreid over the first phone number and no extra numbers or email addresses. So then I exported from the LG to my desktop [using a USB connection] and then tried importing this file, but the 9800 didn't like it at all.
So then I swapped the SIM to the 9800 and used the Blackberry Desktop Manager to export an ascii file to my desktop computer. This gave me a file with """" a million quotation marks in it which made it way too hard to edit and add numbers etc to it. So I imported this to an XL file [using the header labels from the 9800] and edited my info. When I tried to import this to the Blackberry, it recognised the file OK, but wouldn't transfer the info across. So I then saved the XL file as a csv but this didn't work either.
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Jan 31, 2012
My Phone:BB Torch -- about a year oldBB Device Manager -- 6.0Service Provider : ATTMy Laptop:Sony -- about 3 years oldWindows XPExplorer 8MS Office 2003Contact manager: ACT!My situation:
I have about 1200 contacts in ACT! that I want to keep in my phone. I have tried to sync my phone with my computer a couple of times, the results from which have been very disappointing. I have tried syncing both through Outlook to the phone, and from a CSV file to the phone. Both methods result in significant amounts of information missing when the contacts are imported into my phone.
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Jul 7, 2012
i have had a 9800 for about a year plus,its been fine but i seem to be losing some of my contacts. I have had cases where i try to retrieve a number but it wont come up,but once i get the number from another source and now use my 9800 to dial the number,it shows up on the display with the name its store
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Dec 3, 2012
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
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Aug 11, 2011
Torch 9800 - Having problem with some of the phone contact duplicate by itself, not only 1 or couples, some contacts duplicate for more than hundreds even I'm not sync my phone. After I deleted the contacts, have only 1 left for the specific name, days after it will duplicate again.
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Mar 29, 2012
how to transfer the outlook contacts to BB torch 9800? i ve tired it but its showing to disable the wifi sync option, but i am unable to find the option itself
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May 19, 2012
How do I Know the amount of registered contacts in my BB Torch 9800? Seems that they are different from the registered in Outlook. As a matter of fact, I have not been able to match both of them.
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Aug 14, 2010
When I got my 9800 I used DM to do the device switch from my 9000. Now all I have in my Contacts are emails addresses. No phone numbers, none!, some contacts without emails addresses are just missing, and no home addresses. I thought all that info was on my sim card? I did do a back-up, but it says the file is an IPD and it won't open.
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