BB Bold :: Device Switch Wizard - Reversible?
Jul 19, 2011
I used the Device Switch Wizard in the Desktop Manager to switch from my old Bold 9000 from AT&T to a new Bold 9650 from Sprint but guess what... I had already started using the new Bold and when I did the 'Device Switch' thing, it wiped all the data I had saved in the new one. So now I have the text messages I wanted to save from the old one but lost everything (and I mean everything) else. Is there any way to reverse the operation?I still have the Desktop Manager open and both phones connected. I am scared to disconnect or turn off my computer just in case.
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Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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Feb 6, 2010
I use the Device Switch wizard to move and update file when I was going to change BB to a newer one. I went from a 7290 to a 8320 and when I went to use the 8320 it stared throughting multiple Uncaught Excaption: ApplicationRegistery.waitfor and Java.Lang.Error. The phone does not like to talk to the computer throuht the usb hook-up link to sync. This Phone is not going to be used for internet access through my Cellular service, wich is AT@T. The Phone was bought unlocked because I use the office features and I want to use the WI/Fi.The Phone was origionally a TMobile.The opperating System on the phone is : v4.5.0.37 Platform 2.7.0.55 The origonal Desktop softwear used was version 4.6 I believe, I now have Version 5.0 installed. I do not hve the origional software disk for the phone. I have gone through several blogs and found some problem that were close but wanted to make sure I didnt blast the phone. I would like to get this phone to function correctly so I can keep my work straight.
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Jul 2, 2010
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.
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Jun 2, 2010
Like many have done, I've got a replacement S2 on its way to me and have to consider how to treat it when it get here.Are there any known memory resource issues or corrupt files issues when using Device Switch Wizard within Desktop Mgr? I could certainly build it up from scratch, but the Switcher could make life easier, if it doesn't bring its own unique set of problems with its use.Any insights from those who have used both methods on the same model device?
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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Jun 21, 2012
Yesterday I used the BB desktop software to transfer settings and stuff from an old device to a new device.I have now noticed that I am not getting any emails on either of the two accounts on the new device.Two accounts are on the new phone and has all emails up until the time I set it up yesterday.if I go to settings then mail I have the two options:
-Internet mail
-Enterprise Account
When I select Internet mail I am asked to input my BB ID. Something I do not have. I never needed to do this on my old BB.I have been into host routing table and registered the device and got email to say device was registered. I waited 2 hours but still no new emails arrived. I have done this by wifi and GSM
Carrier = SFR, I am English though so please do not reply in French.
Model = 9790
OS = 7.0 Bundle 2254 (v7.0.0.528, Platform 9.16.0.57)
There are no other apps installed other than what there is out of the box.Removing the battery did not help.I went mobile.blackberry.com on the device, selected England as my country then it loaded a login page in French.
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Feb 15, 2012
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
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Aug 17, 2011
Just did a device switch from Torch 9800 to Bold 9900, everything went smooth except that, now homescreen icons show only 4 icons in a row instead of 6.
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May 19, 2010
I bought a 2nd hand 8900 but it doesn't have the wizard to set ip my email I've looked in all options and menus but there is nothing for email. I set up blackberry in my company and I wonder if this device is set to enterprise activation instead of other activations. I called my carrier o2 but the weren't helpful and said it was because I was on the wrong tariff and didn't have an o2 email address. I've wiped the device could updating the software out this back? It doesn't show a carrier when I start it up I think it was originally purchased as a sim free device. Any thoughts?
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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May 31, 2012
My last BB Bold 9930 took a dip in the river and was never to be found again! I now have a new one and need to "switch devices" without the original device.
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Aug 17, 2010
Is there a button to switch off Blackberry 9700 instead of going to Main Menu, then select "Switch off" icon?
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Nov 11, 2011
my email setup wizard does not give me the option of mailbox name when i try to set up a microsft outlook email(exchange)
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Sep 4, 2011
I've been using my blackberry bold for quite some time and suddenly I just can't connect to the wifi. I mean whenever I check the box for turning wifi on, it wont turn on and when I do wifi setup wizard it says "unable to turn wifi on". I did clean reload of BB OS, I even did a downgrade for BB OS, I erased all the data and set everything to default but yet no results. I am already subscribed for BIS plan, its just frustrating to watch myself upgrading and downgrading and erasing datas for the past 4 hours just for turning on the wifi....
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Oct 5, 2012
i am switching to a new blackberry curve 9300 os6 my last one does not work at all but it is backed up on my computer and on blackberry protect but when i try to install blackberry protect on the new phone i do the setup process and when it gets to the "connect" part it wont connect. i cant transfer all my files etc from the broken phone from blackberry desktop either using blackberry desktop it asks me to connect my old device-which doesn't work at all.
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Dec 29, 2010
After saving all photos from my Bold 9000 to my PC, I would now like to delete them all (100+) before I switch to a new device. Is there any way to do that, besides the one-by-one tedious delete process on the device?
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Sep 9, 2011
Last week I purchased the new Torch 9810, a couple of days of use the trackpad started malfunctioning and well...for the first time in many years I received a defective device, yesterday I managed to change it for a new one without any problems.
As soon as I got home, I did the device switch operation with my BB desktop software without any problems too, but today I noticed something was diferent, I don't have or find anywhere in my phone the OS 7 digital compass. I know it's no big deal, but it was a nice app and would really like to install it on my new BB. I have surfed among the web and apps world and all I find are compasses for purchase, and it came free in this BB device.
where can I recover my free digital compass for BB OS 7?
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Aug 30, 2012
So I had to replace my phone. I did a device switch using BB desktop. My BBID will not work. It will not even accept my ID as valid. This happened the last time I broke my phone too. I was not able to restore my ID then either and had to make a new one. I don't want to do that again. I'd acatually like to recover both so I can get all the apps I have paid for back...
Actually none of my emails work... they did when I first activated the phone, now nothing. Texts work but not any Email.
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Jun 22, 2012
How to switch on device radio for updating latest blackberry app world?
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Jan 29, 2016
So I'm running Camera Zoom FX on a stock, debloated, rooted rom. It takes pics fine. However when I try to switch to video mode, it says "video switch not supported on this device"
Is there a fix for this? If not, whats another good camera app tha does actually support video.
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Feb 24, 2016
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"... There's no prompt on my phone.
I tried all kinds of reconnecting, restarting but still this dialogue.
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May 5, 2010
i can not find the setup wizard or setup for that matter. the folder that should have setup reads "extras" and inside reads calculator and currency converter.
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Nov 20, 2011
I have already set up 4 email accounts on my BB which I had no problem with, now I want to use email set-up wizard to delete one of my old email accounts and add another one, but everytime when I go to set up and click on the email set up, nothing comes up; sometimes it will take me to the first step which it will ask me if I want to set up an interenet email or business email, and then when I click on the interent email, it will take me back to the original set up page, thus, i can't change my current email settings or do anything.
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Apr 21, 2010
Desktop mgr 5.0.1.37.When I connect (via USB) the connection appears to be recognised - clock appears on BB and PC beeps. After a few minutes PC & BB icons appear on BB screen but no interconnecting arrows. When I try to sync there is no device and PIN number showing on Device Mgr so it doesn't sync. Then the Desktop Mgr greys out and appears to freeze - I then have to disconnect the BB to unfreeze.
Device manager shows two RIM virtual serial ports v2 Com 3 & Com 4. If I try to update the drivers it says most up to date are loaded although the drivers are dated 24 Nov 2008 and are version 2.2.0.3 and appear to be called RimSerial_AMD64.sys (I'm using Intel i7 processor).
Devices & Printers screen shows a RIM Composite Device icon.
Windows in Win 7 Home Premium 64 bit.
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May 7, 2012
3gs does not respond to on-off switch, ring/silent switch or volume buttons. It will not turn off.
I let the phone deplete its battery which didn't take very long but the problem persists.
Info:
iPhone 3GS, iOS 5.1
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May 9, 2012
I have an iPhone 4s (Verizon). I had recently purchased what was described as an OEM screen plus LCD after I had cracked my factory screen. After replacing the screen and LCD such features as the side volume controls, vibrate switch, and proximity switch (dimming after accepting a call) have stopped working. I double checked to see that all of the connectors were pushed on correctly and they were. Is it possible this may not be an OEM screen and causing the problem or is there a piece of the hardware that I may have damaged that controls all of these functions (i.e. motherboard)?
Info:
iPhone 4S, iOS 5.1
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Apr 9, 2011
So of course there's switch mode from work and "play". I have this issue where when I switch from one the theme changes and if I switch back the theme doesn't change. I thought this would be fix, but I guess I was the only one with this issue. Just updated to .54. I'm of course not going to do anything about it I'll just work with it. Seeing that nothing else is wrong with my phone but that. Which is GOOD. Anyway wanted to see if and one else has this issue. I've had this issue since .52 didn't have it before that.My N8 as current Green running Xeon^4 3.2.1My E72 as backup 1 WhiteMy E63 as backup 2 BLUE (Where's my Icon...?) and..[URL] with the popup notes Nokia sheesh I don't need help from you :/I run Windows 7 Home Premium 64bit/Ubuntu 11.10 64bit on my HP Dv6 1030us (DiViUs)Windows 7 64 bit Pro on my Desktop (Giniro)Green Nokia N8 Current Phone running Xeon^4 3.2.1
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Jan 11, 2012
I have a blackberry 9700 I've had it for 16 months now. I would say its in the best condition but it was working fine until all of a sudden it switched off. I tried taking out the battery it didn't work I bought a new battery that was fully charged and still nothing happened not even the red light. I have put on charge for a about 1 hour or more some times for the past 4 days and still there isn't any responds. I have taken the battery out for a few hours as well and placed into the phone again and still nothing.
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