BB Bold 9700 :: Tried To Use Switch Device Wizard?
Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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Jul 19, 2011
I used the Device Switch Wizard in the Desktop Manager to switch from my old Bold 9000 from AT&T to a new Bold 9650 from Sprint but guess what... I had already started using the new Bold and when I did the 'Device Switch' thing, it wiped all the data I had saved in the new one. So now I have the text messages I wanted to save from the old one but lost everything (and I mean everything) else. Is there any way to reverse the operation?I still have the Desktop Manager open and both phones connected. I am scared to disconnect or turn off my computer just in case.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Feb 6, 2010
I use the Device Switch wizard to move and update file when I was going to change BB to a newer one. I went from a 7290 to a 8320 and when I went to use the 8320 it stared throughting multiple Uncaught Excaption: ApplicationRegistery.waitfor and Java.Lang.Error. The phone does not like to talk to the computer throuht the usb hook-up link to sync. This Phone is not going to be used for internet access through my Cellular service, wich is AT@T. The Phone was bought unlocked because I use the office features and I want to use the WI/Fi.The Phone was origionally a TMobile.The opperating System on the phone is : v4.5.0.37 Platform 2.7.0.55 The origonal Desktop softwear used was version 4.6 I believe, I now have Version 5.0 installed. I do not hve the origional software disk for the phone. I have gone through several blogs and found some problem that were close but wanted to make sure I didnt blast the phone. I would like to get this phone to function correctly so I can keep my work straight.
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Jul 2, 2010
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.
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Jun 2, 2010
Like many have done, I've got a replacement S2 on its way to me and have to consider how to treat it when it get here.Are there any known memory resource issues or corrupt files issues when using Device Switch Wizard within Desktop Mgr? I could certainly build it up from scratch, but the Switcher could make life easier, if it doesn't bring its own unique set of problems with its use.Any insights from those who have used both methods on the same model device?
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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Jun 21, 2012
Yesterday I used the BB desktop software to transfer settings and stuff from an old device to a new device.I have now noticed that I am not getting any emails on either of the two accounts on the new device.Two accounts are on the new phone and has all emails up until the time I set it up yesterday.if I go to settings then mail I have the two options:
-Internet mail
-Enterprise Account
When I select Internet mail I am asked to input my BB ID. Something I do not have. I never needed to do this on my old BB.I have been into host routing table and registered the device and got email to say device was registered. I waited 2 hours but still no new emails arrived. I have done this by wifi and GSM
Carrier = SFR, I am English though so please do not reply in French.
Model = 9790
OS = 7.0 Bundle 2254 (v7.0.0.528, Platform 9.16.0.57)
There are no other apps installed other than what there is out of the box.Removing the battery did not help.I went mobile.blackberry.com on the device, selected England as my country then it loaded a login page in French.
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Aug 17, 2010
Is there a button to switch off Blackberry 9700 instead of going to Main Menu, then select "Switch off" icon?
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May 5, 2010
i can not find the setup wizard or setup for that matter. the folder that should have setup reads "extras" and inside reads calculator and currency converter.
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Jan 11, 2012
I have a blackberry 9700 I've had it for 16 months now. I would say its in the best condition but it was working fine until all of a sudden it switched off. I tried taking out the battery it didn't work I bought a new battery that was fully charged and still nothing happened not even the red light. I have put on charge for a about 1 hour or more some times for the past 4 days and still there isn't any responds. I have taken the battery out for a few hours as well and placed into the phone again and still nothing.
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Oct 31, 2010
my blackberry bold 9700 which is only about 3 months old, went completely flat this morning, i put it on charge (and its been charging for about 4 hours now) the screen is black, then the red led light comes on, then after a few seconds the horitzontal blackberry line comes on, it gets about 1/4 of the way then it switches off and starts again. i have alt+shift+delete a couple times, i have battery pulled about 20 times, it just continues doing it
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Feb 15, 2012
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
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Aug 17, 2011
Just did a device switch from Torch 9800 to Bold 9900, everything went smooth except that, now homescreen icons show only 4 icons in a row instead of 6.
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Aug 12, 2012
When i try to switch on my celphone ....sometimes it switches on but the buttons doesnt work..
But sometimes it doesnt turn on.....the loader stops in the middle of the loader..
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Sep 28, 2011
I had BB Bold 9700 , I was using it with Du , I cancel my data plan with Du and installed my Etisalat SIM Card.I did not subscribe to Etisalat Plan yet , can I use the Mobile to access my personal email accounts through wireless ONLY until I subscribe with a data plan.
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Mar 8, 2010
Well as some of you no who helped me (thanks by the way) I got a white screen on my blackberry baby..so I have a warranty being sent out to me, is there a way I can switch all my information over to the new phone..anyone have to do this, to where you can give me suggestions so this goes smoothly. I had berrybuzz on my phone, will i have to buy it again?
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May 26, 2010
can we use one computer to switch two old devices to the two new ones (via the switch device wizard)? Essentially does the desktop software allow me to switch one device, and once that's done can I repeat the process for the other device?
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May 19, 2010
I bought a 2nd hand 8900 but it doesn't have the wizard to set ip my email I've looked in all options and menus but there is nothing for email. I set up blackberry in my company and I wonder if this device is set to enterprise activation instead of other activations. I called my carrier o2 but the weren't helpful and said it was because I was on the wrong tariff and didn't have an o2 email address. I've wiped the device could updating the software out this back? It doesn't show a carrier when I start it up I think it was originally purchased as a sim free device. Any thoughts?
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Nov 3, 2011
Recently the data on my 9700 will not switch from WiFi to cellular. If it's attached to a WiFi network, everything works fine. However when I leave that network and the BB needs to use EDGE/3G it does nothing. It will not even attempt to transmit or receive unless I do a battery pull. If I leave WiFi off, everything works fine. It is now running OS v6.0.0.668 by AT&T. I just updated to this OS in hopes that it would fix the issue, but no luck.
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Apr 28, 2010
Brand new devices.I have a problem with auto complete text. Once I transfer language from eng to other language with the keyboard shortcut (alt+enter ) the auto text stops working. Furthermore, the option box just disappears from the menu (options - text and languages ) !. Reset by battery removal fixes the problem.But, onces you repeat the above action the auto text complete disappears again...Some bug is there.... tried it with all 5 devices of my office.I contacted my provider- they were not aware of the problem and I demonstrated it to them. They dont know how to solve it...
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May 31, 2012
My last BB Bold 9930 took a dip in the river and was never to be found again! I now have a new one and need to "switch devices" without the original device.
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Jan 27, 2010
What is the best device bold 9000 or 9700.And why?
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Jan 15, 2010
I woke up in the middle of the night and saw my bberry at the start up screen with the white bar. It was at the 75%. I don't recall installing any apps before i slept which would require a reboot. So, i pull out the battery and reinsert it. It was still stuck at 75%. Tried it a few times this morning and still at the start up screen. I need help ASAP!
I called T-Mobile and they said a file is corrupted and would need to send me a replacement.Is there anything i could do?
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Sep 7, 2010
Is it possible to use the charging pod for BB Bold 9700 (as shown in the Crackberry shop) with a BB Bold 9700 which has a silicone skin cover? I am not quite clear how the pod works.
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Aug 28, 2010
My bb device refuse to update. My current device software version is 5.0.0.321 and BB desktop software version is updated to last version. the problem is when I connect my mobile to the PC and desktop software running and I choose update my device a window come up and said there are no BB device software updates available. I also tried to use wireless update and it was useless it doesnt work with me neither.
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Mar 17, 2010
I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.
Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.
The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.
All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?
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Nov 5, 2012
I am using BB Bold 9700. I restored my data on my fone via BDM, since after that my device reboots automatically.
I have tried removing battery, also changed battery, i wiped the entire device also but it is still the same problem. While using anything it reboots by self.
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