BB Curve :: Device Switch BBID Not Being Accepted?
Aug 30, 2012
So I had to replace my phone. I did a device switch using BB desktop. My BBID will not work. It will not even accept my ID as valid. This happened the last time I broke my phone too. I was not able to restore my ID then either and had to make a new one. I don't want to do that again. I'd acatually like to recover both so I can get all the apps I have paid for back...
Actually none of my emails work... they did when I first activated the phone, now nothing. Texts work but not any Email.
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Jul 4, 2012
I have a 9360 with Virgin Mobile. Yesterday, I changed my number as we are moving across the country.
The Virgin Mobile rep advised that I should take out the battery and sim card, and put them back a few minutes after, so that the device would "register" under the new phone number.
I did so, and the BB powered up...only to then prompt me to enter my BBID password. I tried a few times unsuccessfully, then realized that I had never registered a BBID. So, I went on the BB website and registered a BBID and PW for the same e-mail.
Tried THAT PW but it still did not work. I don't want to wipe the unit since there are lots of pics, etc., on it. Does a changed BBID take a few hours to register? My other fear is that the the BB isn't even on a network, and hence, how could it "check" my BBID?
Finally, when I hit the "forgot password" prompt on the BB, it tells me that I haven't set up a BBID (which I have).
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Nov 9, 2012
I cannot login to my BBID on my Torch 9860. I'm using the correct password and username, but I get a message saying "can't login to account". With the same username and password I can login to the account on my pc. I've changed the password several times, thinking I had forgotten it, but the result is the same every time.
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Apr 6, 2012
I recently changed my BlackBerry device and ever since, I have not been able to log in to my BlackBerry ID account from the new device (Bold 9900). I reset the password from my PC and used the new password on my new device and I keep getting the following message: "Unable to log in to your BlackBerry ID account" How can I fix this problem as I am not able to install any updates or install apps from BlackBerry App World.
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Oct 5, 2012
i am switching to a new blackberry curve 9300 os6 my last one does not work at all but it is backed up on my computer and on blackberry protect but when i try to install blackberry protect on the new phone i do the setup process and when it gets to the "connect" part it wont connect. i cant transfer all my files etc from the broken phone from blackberry desktop either using blackberry desktop it asks me to connect my old device-which doesn't work at all.
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Jul 30, 2012
Everytime I try to download or do something on Blackberry app world, I get the following BBID token is expired. (error id: 40631)
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Feb 6, 2010
I use the Device Switch wizard to move and update file when I was going to change BB to a newer one. I went from a 7290 to a 8320 and when I went to use the 8320 it stared throughting multiple Uncaught Excaption: ApplicationRegistery.waitfor and Java.Lang.Error. The phone does not like to talk to the computer throuht the usb hook-up link to sync. This Phone is not going to be used for internet access through my Cellular service, wich is AT@T. The Phone was bought unlocked because I use the office features and I want to use the WI/Fi.The Phone was origionally a TMobile.The opperating System on the phone is : v4.5.0.37 Platform 2.7.0.55 The origonal Desktop softwear used was version 4.6 I believe, I now have Version 5.0 installed. I do not hve the origional software disk for the phone. I have gone through several blogs and found some problem that were close but wanted to make sure I didnt blast the phone. I would like to get this phone to function correctly so I can keep my work straight.
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Jun 22, 2012
How to switch on device radio for updating latest blackberry app world?
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Nov 29, 2012
After cleaning my current SIM card and reinstalling my BB did not recognize the current SIM card and requested my Password. Since I did forgot it I did create a new one. After restarting many time my BB device I am now at the 9th attempt and continuously the new password is rejected. For your info the surname and e-mail is 100% correct.
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Jul 31, 2012
my phone is not accepting my password and i am almost on the limit of tries i did disable the password thinking i would not need to sign in every time i put the phone on. when i want to use the phone now it asks for the password but will not accept it when i put it in. by the way it is the curve 8520 does anyone know what i can do to get rid of the password
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Nov 12, 2012
I'm trying to set up an additional e-mail address, but when I try to access the set up menu, the BB tells me my user name is not valid, and must be at least 4 characters long. The user name I have on record is my gmail address which is much more than 4 characters. How do I proceed to access the set up menu?
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Jun 13, 2012
In March I was asked to validate my credentials, so I clicked on the link and it took me through to the Verify Blackberry ID page.I changed my email address as I had just got married. However it defaults to my old email address. I change it to my new email address and password but it says 'unable to log in at this time' I can log on through the PC as my new email address and password. It doesnt even recongise my old email address - but always defaults to it on the verify page.
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Apr 18, 2012
Orange sent me a new sim as I've had issues with reception dropping.so received new sim, put in my phone monday (16/4) when I was advised it will be activated.When I try to enter my logon and password to the BBID screen that comes up, nothing happens.I get a please wait message, nothing further happens.Called orange who were pretty much useless, told me to wait until 8pm last night (17/4) as my new sim should be activated with blackberry by then.I've tried removing battery & removing sim various times for various amounts of time.today I still cannot get into my phone, my BBID is def correct.Really do not want to wipe my phone and start all over.
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Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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Dec 29, 2010
After saving all photos from my Bold 9000 to my PC, I would now like to delete them all (100+) before I switch to a new device. Is there any way to do that, besides the one-by-one tedious delete process on the device?
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Sep 9, 2011
Last week I purchased the new Torch 9810, a couple of days of use the trackpad started malfunctioning and well...for the first time in many years I received a defective device, yesterday I managed to change it for a new one without any problems.
As soon as I got home, I did the device switch operation with my BB desktop software without any problems too, but today I noticed something was diferent, I don't have or find anywhere in my phone the OS 7 digital compass. I know it's no big deal, but it was a nice app and would really like to install it on my new BB. I have surfed among the web and apps world and all I find are compasses for purchase, and it came free in this BB device.
where can I recover my free digital compass for BB OS 7?
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Jul 19, 2011
I used the Device Switch Wizard in the Desktop Manager to switch from my old Bold 9000 from AT&T to a new Bold 9650 from Sprint but guess what... I had already started using the new Bold and when I did the 'Device Switch' thing, it wiped all the data I had saved in the new one. So now I have the text messages I wanted to save from the old one but lost everything (and I mean everything) else. Is there any way to reverse the operation?I still have the Desktop Manager open and both phones connected. I am scared to disconnect or turn off my computer just in case.
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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Feb 15, 2012
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
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Aug 17, 2011
Just did a device switch from Torch 9800 to Bold 9900, everything went smooth except that, now homescreen icons show only 4 icons in a row instead of 6.
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Jul 2, 2010
i'm trying to make a switch to my BB curve 8330 to BB Tour 9630. i'm using the DM, and appear stuck on "Connect to device ROM". i click cancel button, but the DM do nothing. i'm just want if takes too long or is a problem? i have about 1 hour stuck.
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Jun 2, 2010
Like many have done, I've got a replacement S2 on its way to me and have to consider how to treat it when it get here.Are there any known memory resource issues or corrupt files issues when using Device Switch Wizard within Desktop Mgr? I could certainly build it up from scratch, but the Switcher could make life easier, if it doesn't bring its own unique set of problems with its use.Any insights from those who have used both methods on the same model device?
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Jan 29, 2016
So I'm running Camera Zoom FX on a stock, debloated, rooted rom. It takes pics fine. However when I try to switch to video mode, it says "video switch not supported on this device"
Is there a fix for this? If not, whats another good camera app tha does actually support video.
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Feb 24, 2016
I have smart switch installed on my pc with windows 10 and i try to backup data from my g920f running latest 6.0.1.
Smart Switch is stuck at "To complete the backup using Smart Switch you need to temporarily allow some permissions. Allow the permissions on the connected device"... There's no prompt on my phone.
I tried all kinds of reconnecting, restarting but still this dialogue.
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Dec 11, 2012
My Blackberry ID is not being accepted on my phone even though I can log in with it online. Have tried using a different email address as well as changing passwords for both addresses. It is recognising it online but not on my phone, so having downloaded the new bbm, I am now completely locked out
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Apr 19, 2015
I had some problem with my brand new Xperia Z3. Thought I'd just reboot the phone, that should fix the problem. After reboot, Xperia asks for PIN code as normally. Only problem is, that it does not accetp the pin code that I know for sure is the right one! I don't know what else to do but re-enter the right pin code hoping that the phone would suddenly realize that it is the right pin. That did not happen. Instead, the phone decided to reset to factory defaults. Now I need to set up everything again, including installing 10+ applications that I've just installed.
After resetting to factory defaults, the pin code is accepted again. Then the question is: seems like the phone had somehow gotten the idea that pin code had been changed. Could this be the reason or what? I'd really like to make 100% sure that this incorrect PIN hassle does not happen again!
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Apr 12, 2012
after i upgraded from 4.1 to 5.1 and tried to activate it by itunes and now it wont work, it says "No sim card is inserted, pleas insert a sim card and restart" but my sim card is in it. i dont know what to do.
Info:
iPhone 3GS, iOS 5.0.1
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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May 31, 2012
My last BB Bold 9930 took a dip in the river and was never to be found again! I now have a new one and need to "switch devices" without the original device.
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Oct 5, 2010
i bought a nokia c3-00 yesterday, on changing the security code the phone now ain't unlocking using the new security code. I have tried all the procedures of turing in off, letting it stay idle but the phone aint accepting the new security code or the default one...
I have all my data on the phone and now i cant access it. What should I do?
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