BB Torch :: BBID User Authentication Required
Jun 13, 2012
In March I was asked to validate my credentials, so I clicked on the link and it took me through to the Verify Blackberry ID page.I changed my email address as I had just got married. However it defaults to my old email address. I change it to my new email address and password but it says 'unable to log in at this time' I can log on through the PC as my new email address and password. It doesnt even recongise my old email address - but always defaults to it on the verify page.
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Nov 12, 2012
I'm trying to set up an additional e-mail address, but when I try to access the set up menu, the BB tells me my user name is not valid, and must be at least 4 characters long. The user name I have on record is my gmail address which is much more than 4 characters. How do I proceed to access the set up menu?
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Nov 15, 2010
my bb torch required an authentication for my gmail account and i enter the correct information and it keeps failing,
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Sep 8, 2015
I am trying to get my hotmail to work on new phone keeps saying authentication needed.
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Dec 5, 2012
So when connecting to my office Wifi, I have to insert proxy server and Port. But it is a restricted internet access. So naturally it must be given username, password. But i can't seem to find the place where to put it. In the wifi setting I can only put proxy server and port number but no Username and password.
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Jul 15, 2011
This just started today. I can't get into the Market app on my XOOM 3G VZW. It only pops up a dialog saying:"Authentication required. Pleas log into your Google account."with an "ok" button.I've tried everything I can think of:restarted the XOOMTried using both wi-fi and 3G connectionsused the browser to verify my Google account appears on the search headerOpened the Gmail app and done a refreshForce-stopped the Market appcleared it's dataensured I can still access the markt using my Droid 1.tried accessing both from my home screen shortcut and from the Apps pageThe version showing in the Manage Applications page is 1.0.27Oh, while I can't go into the market from it's application icon. I did notice that several applications updated in the background, and from the "Updates Available" notification, I was able to go to the "My Apps" part of the Market app.
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Nov 9, 2012
I cannot login to my BBID on my Torch 9860. I'm using the correct password and username, but I get a message saying "can't login to account". With the same username and password I can login to the account on my pc. I've changed the password several times, thinking I had forgotten it, but the result is the same every time.
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Sep 16, 2011
every time i try to download something from my web browser i get that same error '909 application authentication error' and this has been going on over a month now..
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Jan 27, 2012
So everyday I go through a dead zone with my phone, and everytime I go through this dead zone, I have to reboot my phone after because it prevents me from being able to use the internet or bbm. In bbm it makes an eternal red clock (even after I fix it the messages I wrote before rebooting never send) and the internet will not load anything (nor facebook). So what I do everyday is pull out the battery to do a full reboot.
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Jan 23, 2012
I'm traveling to London, England this upcoming week and purchased a Power Converter/ Adapter with a USB port. When I plugged the Blackberry into the USB, it said the charging device doesn't have enough power to charge the Blackberry. It says the USB output is 5VDC, 1 A max.How much power is required to charge the Blackberry and do you have any recommendations for power converters/adapters that are compatible with the Torch?
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May 29, 2012
I have a Torch 9800 and recently have been unable to view camera thumbnails. S6.Have attempted soft restart, hard restart, removal of the media card, also have attempted to allow thumbnails to load for over 5 minutes.
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Sep 14, 2010
I've had my Torch for 2-3 weeks now. I do not remember ever seeing the twitter app pre installed. I certainly don't remember deleting it. When I go to twitter to download the blackberry app it gives me a notice."Sorry, your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones."
I don't use twitter that much, but would like it installed in case I do. It's really not my main concern, my main concern is that this is a bigger issue that I need to get resolved before I'm stuck with a phone that doesn't work like it's supposed to and won't be able to run other apps. Any ideas? I'm still running the original OS.
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Apr 3, 2012
how can I change the Blackberry user name in "my account"I changed it and the password already and it seems to be already set up but it is not changed in "my account"
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Oct 14, 2011
I forgot my blackberry user ID. How do I find it?
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Apr 6, 2012
I recently changed my BlackBerry device and ever since, I have not been able to log in to my BlackBerry ID account from the new device (Bold 9900). I reset the password from my PC and used the new password on my new device and I keep getting the following message: "Unable to log in to your BlackBerry ID account" How can I fix this problem as I am not able to install any updates or install apps from BlackBerry App World.
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Aug 30, 2012
So I had to replace my phone. I did a device switch using BB desktop. My BBID will not work. It will not even accept my ID as valid. This happened the last time I broke my phone too. I was not able to restore my ID then either and had to make a new one. I don't want to do that again. I'd acatually like to recover both so I can get all the apps I have paid for back...
Actually none of my emails work... they did when I first activated the phone, now nothing. Texts work but not any Email.
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May 3, 2012
Trying to setup email and it keeps telling me that User Name must be at least 4 characters......i type 12 but it dosn't seem to recognize them?
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Jul 5, 2012
I FORGOT MY USERNAME AND PASSWORD TO ACCESS MY EMAIL SETTINGS. WHAT CAN I DO?
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Apr 18, 2012
Orange sent me a new sim as I've had issues with reception dropping.so received new sim, put in my phone monday (16/4) when I was advised it will be activated.When I try to enter my logon and password to the BBID screen that comes up, nothing happens.I get a please wait message, nothing further happens.Called orange who were pretty much useless, told me to wait until 8pm last night (17/4) as my new sim should be activated with blackberry by then.I've tried removing battery & removing sim various times for various amounts of time.today I still cannot get into my phone, my BBID is def correct.Really do not want to wipe my phone and start all over.
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Jul 30, 2012
Everytime I try to download or do something on Blackberry app world, I get the following BBID token is expired. (error id: 40631)
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Feb 20, 2012
I change my operator and since this changment, i can't send or receive email, with the error message "User accont is in suspended mode".
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Jul 7, 2012
Is there a downloadable user manual available for the Torch 9800? If so, can you provide me with a hyperlink?
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Mar 16, 2012
I have a user receiving requests via BBM coming in from Mexico??? How do we stop it?
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May 31, 2012
When I try to send text messages or to back up my info to the ICloud,everything seems to be linked to her email address and I can't get rid of it. Do I need to wipe it all out and re-install all my contacts and pictures all over again?
Info:
iPhone 4S
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Aug 17, 2010
How do I stop "Blackberry User Tools" from loading every time I connect by USB? I see it is on the memory card.....
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Aug 29, 2011
Trying to connect a Blackberry Storm 9500 to the Blackberry Internet Service to transfer the email capture to this device.Filled in User Name with email address and then filled in password. Then get message:"Blank User Name type a valid user name"email in user name box looks good, would I get this message if the password was wrong?
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Apr 12, 2012
what is the PDP authentication?
Info:
iPhone 4, iOS 5.1
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Dec 28, 2011
The user disc does not fit in my disc drive how can I get this information on my computer.
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Jun 19, 2010
I want to use an SMTP server which is not provided by the operator (network or broadband). The only form of authentication catered for seems to be "POP before SMTP" where you have to authorise sending using the same login as you first receive with.
Settings I see are:
Incoming : there is no field for remote mailbox address - weird?
Outgoing: there IS a field for remote mailbox address - why? The username and password fields provided seem to relate to this remote mailbox address, not to the SMTP server. (Anyway, they already exist in incoming settings)
E.g. I can receive from my remote mailbox fine. That's "me@tiscali.co.uk" I can't authenticate using the "smtp.o2.co.uk" server to send using my address of "me@tiscali.co.uk" as there is nowhere to enter my o2 authentication details. (I can send unauthorised to o2 addresses)
The above example works fine in Profimail email client and with Profimail I can send emails carrying the "me@tiscali.co.uk" address with o2 authentication via the o2 SMTP server by either t-mobile network or by tiscali broadband WLAN to any of various test addresses.
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Aug 3, 2010
anyone know why I would be getting just a blank screen in the twitter authentication plugin for lockinfo? first time using it but im assuming thats where I should be able to login to my twitter account for the plugin to use..?
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Sep 14, 2015
I have got my g-mail working but cant get my other emails to work?
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