I have a 9360 with Virgin Mobile. Yesterday, I changed my number as we are moving across the country.
The Virgin Mobile rep advised that I should take out the battery and sim card, and put them back a few minutes after, so that the device would "register" under the new phone number.
I did so, and the BB powered up...only to then prompt me to enter my BBID password. I tried a few times unsuccessfully, then realized that I had never registered a BBID. So, I went on the BB website and registered a BBID and PW for the same e-mail.
Tried THAT PW but it still did not work. I don't want to wipe the unit since there are lots of pics, etc., on it. Does a changed BBID take a few hours to register? My other fear is that the the BB isn't even on a network, and hence, how could it "check" my BBID?
Finally, when I hit the "forgot password" prompt on the BB, it tells me that I haven't set up a BBID (which I have).
So I had to replace my phone. I did a device switch using BB desktop. My BBID will not work. It will not even accept my ID as valid. This happened the last time I broke my phone too. I was not able to restore my ID then either and had to make a new one. I don't want to do that again. I'd acatually like to recover both so I can get all the apps I have paid for back...
Actually none of my emails work... they did when I first activated the phone, now nothing. Texts work but not any Email.
After cleaning my current SIM card and reinstalling my BB did not recognize the current SIM card and requested my Password. Since I did forgot it I did create a new one. After restarting many time my BB device I am now at the 9th attempt and continuously the new password is rejected. For your info the surname and e-mail is 100% correct.
my phone is not accepting my password and i am almost on the limit of tries i did disable the password thinking i would not need to sign in every time i put the phone on. when i want to use the phone now it asks for the password but will not accept it when i put it in. by the way it is the curve 8520 does anyone know what i can do to get rid of the password
My Blackberry ID is not being accepted on my phone even though I can log in with it online. Have tried using a different email address as well as changing passwords for both addresses. It is recognising it online but not on my phone, so having downloaded the new bbm, I am now completely locked out
I had some problem with my brand new Xperia Z3. Thought I'd just reboot the phone, that should fix the problem. After reboot, Xperia asks for PIN code as normally. Only problem is, that it does not accetp the pin code that I know for sure is the right one! I don't know what else to do but re-enter the right pin code hoping that the phone would suddenly realize that it is the right pin. That did not happen. Instead, the phone decided to reset to factory defaults. Now I need to set up everything again, including installing 10+ applications that I've just installed.
After resetting to factory defaults, the pin code is accepted again. Then the question is: seems like the phone had somehow gotten the idea that pin code had been changed. Could this be the reason or what? I'd really like to make 100% sure that this incorrect PIN hassle does not happen again!
after i upgraded from 4.1 to 5.1 and tried to activate it by itunes and now it wont work, it says "No sim card is inserted, pleas insert a sim card and restart" but my sim card is in it. i dont know what to do.
i bought a nokia c3-00 yesterday, on changing the security code the phone now ain't unlocking using the new security code. I have tried all the procedures of turing in off, letting it stay idle but the phone aint accepting the new security code or the default one...
I have all my data on the phone and now i cant access it. What should I do?
i've noticed on my VZW 9650 that if the screen is password locked, and I start typing in my password when the screen is black, that I'll get an "Incorrect Password" message -- even though I'm entering the correct password. But, if I turn on the screen first, choose "Unlock" and THEN type my password, it's always accepted. So, this issue only occurs if I start typing the password directly from the black screen.I've found that after a few incorrect passwords, the BlackBerry will start showing you the password you're typing, instead of just bullets. If I get to this point, I can see that the reason the password is being rejected is because capitol letters are being inserted in the middle of the password. For example, if I type "password" it's actually being entered as "pasSword" -- hence the rejection.This is very odd, and I can confirm that this behavior does NOT happen on my 9700 -- it's only on the 9650.Hopefully I explained clearly enough -- has anyone else seen this? Or better yet, SOLVED it? I would really prefer to not have to press the "Unlock" button before entering my password every time.
If this is really outlook related but wanted to try here in case anyone else has seen the problem.i have a blackberry user who intermittently can't see accepted meeting invites in his calendar on the BB or in Outlook.
I'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
I have tried and tried to reset my Apple ID and password and on each web page (under Itunes) it has shown that the information was completely reset and no problems were noticed. When I have put this information into my iphone 4 in order to download my (now 35) updates, the phone says that the password is not correct. I have seriously attempted each step of these two processes at least 20 times but to no avail.
I purchased BB Bold 9000 from [URL]Order No 3620273, complaint no. 3718457 etc.Naap tol after so many calls and complaints declared warranty as only 6 months. BB service centre at Jammu (J&K State, India) is refusing to service this set as it is outdated. Naaptol is also giving standard reply that they will call back in 24-48 hours. No reply from naaptol no action by Blackberry service centre.
My email provider just switched servers/companies. the new company sent me setup instructions for our pop/imap email. Set up just fine - emails started coming. Given option to change password to something I would remember. Did so. Email works fine on my desktop, but the blackberry 9530 will not accept the new password. can receive nothing. can send email from the blackberry though. Provider is Verizon. Went through 2 levels of support and they can't come up with an answer/solution - only suggestion is to contact blackberry. Have deleted the account on the blackberry and re-created (will only accept 'old' password), have removed battery and tried again. same result.
I have an iphone 4 running the latest IOS version. My friend sent me a cal invite via gmail (which popped up in iCal just fine) but was grayed out. And this is because I hadnt accepted the invite yet. But I can't accept the invite through the iCal app on the iphone. When I click on it it just shows me the details of the invite in the detail view. No "Accept" "Decline" "Maybe" buttons at the bottom. The only way I can accept it is by going to iCal on my macbook and clicking accept. Then it shows up as accepted on my iphone. I also have an exchange calendar synced to it which works perfectly. I can accept invites just fine.
I have set up a gmail account and two eclipse accounts seperately, but I cannot setup my main eclipse acount.the incoming settings are accepted but my smtp setting are not accepted, my ISP confirms all the settings are correct and I have been using them for years, they also work on my android phones.
I'm having problem connecting to wifi at home, the phone accepted the wifi password (and remembered), but would not connect. I tried to reboot the phone and my router but still can't connect. However, I can connect to open wifi.
I have this constant rebooting problem with the Atrix: If I accept a call while being charged, the phone reboots.The battery used to last me about 8 hours initially but now it lasts about 4 hours (not talk time, stand by, with a small amount of browsing and calls), so I keep it charging at work and also when I get back home. When I get a call and I accept it while being charged, Atrix reboots.Less frequently, if it doesn't reboot when I accept the call, and I disconnect the charged while being on the call, it reboots.
I have got Curve 9300 with OS v5.0.0.977. I am unable to receive anything using Bluetooth from the paired device but sending anything to other device is OK.
Regarding a problem with password on my 9700 Bold:
I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.
Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.
I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!
Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.
The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.
As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.
Problem Solved!
I just breathed a Huge sigh of relief.
The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.
Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.
I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.
I have been trying to download apps but that isn't working out because the user-id password is not being accepted. I tried that 5times then changed the password and tried again but it still won't work.
I updated my blackberry software overnight on my device (curve 9330) and when I woke up in the morning there was a constant white screen with a little diagram and 561 error message underneath. I followed the instructions to update the device software on my desktop and had the latest version (6.1.0.35).The device does not connect to the PC at all and a battery reset on the device did not help.It is frozen with the white 561 error message screen.
I accepted the update for ios and now my phone is going from black screen to apple screen. I have tried turning it off and holding both buttons NOTHING! I also hooked it up to my computer and went onto iTunes and it does not show as a devise?
My wife recently purchased the 8530 curve, and I have the 8330. I was playing around with it and liked the view and some of the features that the new software has available (mainly the new clock that has 'bedside' options for use as an alarm clock and the look of the icons.). Does anyone know if the 8530 software can be run on the 8330 without issues?
My BB curve 9320 is getting very hot at the back when i use it specialy when i play game or spend time on facebook or internet and its a brand new one what should i do?
