BB Storm :: Email Password Not Accepted?
Sep 5, 2011
My email provider just switched servers/companies. the new company sent me setup instructions for our pop/imap email. Set up just fine - emails started coming. Given option to change password to something I would remember. Did so. Email works fine on my desktop, but the blackberry 9530 will not accept the new password. can receive nothing. can send email from the blackberry though. Provider is Verizon. Went through 2 levels of support and they can't come up with an answer/solution - only suggestion is to contact blackberry. Have deleted the account on the blackberry and re-created (will only accept 'old' password), have removed battery and tried again. same result.
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Aug 16, 2010
i've noticed on my VZW 9650 that if the screen is password locked, and I start typing in my password when the screen is black, that I'll get an "Incorrect Password" message -- even though I'm entering the correct password. But, if I turn on the screen first, choose "Unlock" and THEN type my password, it's always accepted. So, this issue only occurs if I start typing the password directly from the black screen.I've found that after a few incorrect passwords, the BlackBerry will start showing you the password you're typing, instead of just bullets. If I get to this point, I can see that the reason the password is being rejected is because capitol letters are being inserted in the middle of the password. For example, if I type "password" it's actually being entered as "pasSword" -- hence the rejection.This is very odd, and I can confirm that this behavior does NOT happen on my 9700 -- it's only on the 9650.Hopefully I explained clearly enough -- has anyone else seen this? Or better yet, SOLVED it? I would really prefer to not have to press the "Unlock" button before entering my password every time.
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Nov 29, 2012
After cleaning my current SIM card and reinstalling my BB did not recognize the current SIM card and requested my Password. Since I did forgot it I did create a new one. After restarting many time my BB device I am now at the 9th attempt and continuously the new password is rejected. For your info the surname and e-mail is 100% correct.
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Mar 14, 2012
I'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
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Mar 25, 2012
I have tried and tried to reset my Apple ID and password and on each web page (under Itunes) it has shown that the information was completely reset and no problems were noticed. When I have put this information into my iphone 4 in order to download my (now 35) updates, the phone says that the password is not correct. I have seriously attempted each step of these two processes at least 20 times but to no avail.
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Jul 31, 2012
my phone is not accepting my password and i am almost on the limit of tries i did disable the password thinking i would not need to sign in every time i put the phone on. when i want to use the phone now it asks for the password but will not accept it when i put it in. by the way it is the curve 8520 does anyone know what i can do to get rid of the password
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Jul 27, 2011
I tried logging into my Moto Blur account it will not accept my password and said call customer Service to retrieve password
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Oct 31, 2015
Been locked out of my galaxy 6 cant use finger print and wont let me use password what can I do how do I reset my phone if I can not open it ????
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Jan 4, 2011
I'm having problem connecting to wifi at home, the phone accepted the wifi password (and remembered), but would not connect. I tried to reboot the phone and my router but still can't connect. However, I can connect to open wifi.
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Jun 6, 2010
Regarding a problem with password on my 9700 Bold:
I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.
Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.
I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!
Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.
The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.
As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.
Problem Solved!
I just breathed a Huge sigh of relief.
The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.
Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.
I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.
Also see at:
http://www.blackberryforums.com/general-blackberry-discussion/228337-password-not-accepted-due-curso...
[url]
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Oct 9, 2012
I have been trying to download apps but that isn't working out because the user-id password is not being accepted. I tried that 5times then changed the password and tried again but it still won't work.
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Jul 3, 2010
My Samsung Tablet won't accept the password from my new Z5 during Wi Fi hotspot configuration process.
Tablet no problem with old phone used as hotspot.
Z5 no problem connecting to home WiFi.
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Mar 30, 2011
Right since blackberry went down the other week i have started to get a email saying validate password and i dont know how to do it anybody know
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May 23, 2012
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
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Sep 6, 2011
I got a message that my primary email address had to have a new password and validation. I updated my password with gmail, and now BB won't accept it.
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Jul 6, 2011
my blackberry storm 9530 is password locked ....forgotten password ...how do i retrieve password
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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Sep 17, 2011
I forgot my password, trying to reset it but everytime I type the validation code as displayed on the screen during the resetting process the system just comes back with the error code that the vlaue I have tyuped is incorrect. I checked this 100's of time now and I know it is correct.
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Jan 14, 2010
I just got the storm 9530 for verizon. I hit the lock button on the top,then when I go to unlock it asks for the password. Is there a way to unable the password? I went into the settings for the password and where it says enable it wont let me click on it. It shows enable with a lock next to it. I do know the password, but it is getting annoying to type in a password everytime the phone gets out of the sleep mode. Any help would be great. I did try to search here but could find anything.
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Jul 5, 2011
How to disable password for Blackberry Storm 9530
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Dec 27, 2011
How do I go about removing a device password?
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Mar 15, 2010
i have activated password for my enterprise activated device, how do i remove the unlock password option for the phone to appear?
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Apr 26, 2010
I am 1 step away from throwing this phone against a wall, I really need to access my emails asap.. So hoping some1 can help..Basically it seems to intermittently go into this mode or has this bug or even screen damage? If i open my emails for example what ever I click on it highlights every email from the top to that specific email instead of just selecting 1 email. I cannot click on any individual email it just highlights multiple emails and its impossible to open any emails like this, even if I use the BB Function button then click on Open it jumps to the top "Help" and wont select "Open" or any were else on the menu. It happened a few times over the last week or 2 then randomly goes back to normal, was fine all weekend now it has just happened. I cant select some of the main icons on the home screen either, it's really starting to seem like the touch screen is damaged?? (Also I noticed on the facebook ap there is 1 icon it will now not select unless I tilt it to the side..)
BkackBerry 9500
smartphone(3g)
v5.0.0.451 (Platform 4.2.0.198)
3G bands 1
Cryp Kernel v3.8.5.85
Brand Version 1.0.120.447w
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Dec 24, 2011
tell me From whom i can get activation password and internet setting? who's that BES & BIS for my server?
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May 21, 2011
Is there anyway to store the "my app world" passwod so i don't have to put in everytime I want to obtain an app?
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Mar 11, 2011
I would like to have a hard copy of my passwords that are being kept in my password keeper program. Can this data be exported or is there a desktop application that will read this data?
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Jul 22, 2011
My password enable/disable key is locked? I have the bb storm verizon wireless.
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