BB Bold 9650 :: Password Not Accepted

Aug 16, 2010

i've noticed on my VZW 9650 that if the screen is password locked, and I start typing in my password when the screen is black, that I'll get an "Incorrect Password" message -- even though I'm entering the correct password. But, if I turn on the screen first, choose "Unlock" and THEN type my password, it's always accepted. So, this issue only occurs if I start typing the password directly from the black screen.I've found that after a few incorrect passwords, the BlackBerry will start showing you the password you're typing, instead of just bullets. If I get to this point, I can see that the reason the password is being rejected is because capitol letters are being inserted in the middle of the password. For example, if I type "password" it's actually being entered as "pasSword" -- hence the rejection.This is very odd, and I can confirm that this behavior does NOT happen on my 9700 -- it's only on the 9650.Hopefully I explained clearly enough -- has anyone else seen this? Or better yet, SOLVED it? I would really prefer to not have to press the "Unlock" button before entering my password every time.

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BB Bold 9700 :: Password Not Accepted - Avoid Factory Reset

Jun 6, 2010

Regarding a problem with password on my 9700 Bold:

I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.

Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.

I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!

Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.

The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.

As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.

Problem Solved!

I just breathed a Huge sigh of relief.

The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.

Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.

I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.

Also see at:

http://www.blackberryforums.com/general-blackberry-discussion/228337-password-not-accepted-due-curso...

[url]

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Oct 9, 2012

I have been trying to download apps but that isn't working out because the user-id password is not being accepted. I tried that 5times then changed the password and tried again but it still won't work.

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Nov 29, 2012

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Mar 14, 2012

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Jul 31, 2012

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Sep 5, 2011

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BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?

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Jul 11, 2010

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Jul 12, 2010

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