BB Bold 9650 :: Password Not Accepted
Aug 16, 2010
i've noticed on my VZW 9650 that if the screen is password locked, and I start typing in my password when the screen is black, that I'll get an "Incorrect Password" message -- even though I'm entering the correct password. But, if I turn on the screen first, choose "Unlock" and THEN type my password, it's always accepted. So, this issue only occurs if I start typing the password directly from the black screen.I've found that after a few incorrect passwords, the BlackBerry will start showing you the password you're typing, instead of just bullets. If I get to this point, I can see that the reason the password is being rejected is because capitol letters are being inserted in the middle of the password. For example, if I type "password" it's actually being entered as "pasSword" -- hence the rejection.This is very odd, and I can confirm that this behavior does NOT happen on my 9700 -- it's only on the 9650.Hopefully I explained clearly enough -- has anyone else seen this? Or better yet, SOLVED it? I would really prefer to not have to press the "Unlock" button before entering my password every time.
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Jun 6, 2010
Regarding a problem with password on my 9700 Bold:
I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.
Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.
I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!
Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.
The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.
As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.
Problem Solved!
I just breathed a Huge sigh of relief.
The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.
Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.
I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.
Also see at:
http://www.blackberryforums.com/general-blackberry-discussion/228337-password-not-accepted-due-curso...
[url]
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Oct 9, 2012
I have been trying to download apps but that isn't working out because the user-id password is not being accepted. I tried that 5times then changed the password and tried again but it still won't work.
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Nov 29, 2012
After cleaning my current SIM card and reinstalling my BB did not recognize the current SIM card and requested my Password. Since I did forgot it I did create a new one. After restarting many time my BB device I am now at the 9th attempt and continuously the new password is rejected. For your info the surname and e-mail is 100% correct.
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Mar 14, 2012
I'm locked out of my Blackberry again because it appears to be malfunctioning. When I type the password, it shows what I'm typing, instead of masking it with asterisks, and reverts to the alphabet unless I press Alt+ the key. Even when I carefully enter the correct password, it always says it's wrong. I have 2 or 3 tries left. Last time this happened a few months ago, it ended up wiping everything. I would like to avoid losing some valuable audio files that are stored only on the phone.
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Mar 25, 2012
I have tried and tried to reset my Apple ID and password and on each web page (under Itunes) it has shown that the information was completely reset and no problems were noticed. When I have put this information into my iphone 4 in order to download my (now 35) updates, the phone says that the password is not correct. I have seriously attempted each step of these two processes at least 20 times but to no avail.
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Jul 31, 2012
my phone is not accepting my password and i am almost on the limit of tries i did disable the password thinking i would not need to sign in every time i put the phone on. when i want to use the phone now it asks for the password but will not accept it when i put it in. by the way it is the curve 8520 does anyone know what i can do to get rid of the password
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Sep 5, 2011
My email provider just switched servers/companies. the new company sent me setup instructions for our pop/imap email. Set up just fine - emails started coming. Given option to change password to something I would remember. Did so. Email works fine on my desktop, but the blackberry 9530 will not accept the new password. can receive nothing. can send email from the blackberry though. Provider is Verizon. Went through 2 levels of support and they can't come up with an answer/solution - only suggestion is to contact blackberry. Have deleted the account on the blackberry and re-created (will only accept 'old' password), have removed battery and tried again. same result.
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Jul 27, 2011
I tried logging into my Moto Blur account it will not accept my password and said call customer Service to retrieve password
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Oct 31, 2015
Been locked out of my galaxy 6 cant use finger print and wont let me use password what can I do how do I reset my phone if I can not open it ????
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Jan 4, 2011
I'm having problem connecting to wifi at home, the phone accepted the wifi password (and remembered), but would not connect. I tried to reboot the phone and my router but still can't connect. However, I can connect to open wifi.
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Aug 1, 2011
I changed my PW but must have mistyped it. How can I override pw I do not remember?
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Jul 3, 2010
My Samsung Tablet won't accept the password from my new Z5 during Wi Fi hotspot configuration process.
Tablet no problem with old phone used as hotspot.
Z5 no problem connecting to home WiFi.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Dec 11, 2012
My Blackberry ID is not being accepted on my phone even though I can log in with it online. Have tried using a different email address as well as changing passwords for both addresses. It is recognising it online but not on my phone, so having downloaded the new bbm, I am now completely locked out
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Feb 25, 2011
bold 9650--unable to "unlock"the password lock
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Mar 18, 2010
If this is really outlook related but wanted to try here in case anyone else has seen the problem.i have a blackberry user who intermittently can't see accepted meeting invites in his calendar on the BB or in Outlook.
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Nov 4, 2012
I purchased BB Bold 9000 from [URL]Order No 3620273, complaint no. 3718457 etc.Naap tol after so many calls and complaints declared warranty as only 6 months. BB service centre at Jammu (J&K State, India) is refusing to service this set as it is outdated. Naaptol is also giving standard reply that they will call back in 24-48 hours. No reply from naaptol no action by Blackberry service centre.
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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Jun 8, 2010
Is anyone else having trouble using the "Vibrate in Holster" setting? My 8330 would automatically switch to vibrate when I put it in my holster that has the magnetic closure. My 9650 fits in the same holster but doesn't seem to switch to vibrate even though I have that setting chosen under my sounds profiles.
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Jun 2, 2010
Just wondering if I get a Bold 9650 next week and I back it up with all my apps and settings from my backed up Storm2 9550 file will that happen successfully or should I just reload all apps from scratch?
BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?
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Jul 11, 2010
Anyone else have this problem? I usually sleep with my Bold in bed with me (who doesn't) lol, and have been waken up many times to a sizzling hot phone. like burning up hot. I put it on the nightstand and seems to cool down. but I always slept with my tour laying next to me in bed, and it never got that hot. Please let me know, or test this theory tonight Just want to make sure it is not a bad phone or battery. thanks for your time.
Not being weird its my alarm clock and i don't have a nightstand on my side of the bed and I sure as heck am not leaving it on the nightstand with my wife's bold. mine needs comfort lol. Also i realize this may have been posted before, but i am more looking for 9650 specific threads. and more charging specific threads as well.
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May 17, 2010
Is the keyboard on the 9650 exactly the same as the 9630? Or is it the same as the keyboard on the 9700? The keyboard on the 9700 is much nicer in my opinion to that of the 9630 as its a little wider it seems and keys seem a touch bigger.
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Jul 12, 2010
Since my contract is up on Sunday (for me and my mom anyways, my dads isn't until october, so they are making us pay the early termination fee or go without a phone for 3 months, oh and this is Verizon i'm talking about, but you probably could've guessed that) and I am thinking about either getting a bold 9650 or curve 8530 for Sprint, since Verizon makes you add $30 onto each blackberry(crooks). But I was looking at the features and I would like the Bold but for some reason the cheapest I can find it is $99, while the Bold for Verizon I can find for free. My question is, is the Bold a lot better, enough to spend 100 dollars instead of 50? and why is it that I can find the Verizon bold for free but not for Sprint?
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Jul 27, 2010
I am going to switch to Sprint, coming from AT&T (iPhone 3G) and I'm currently looking to buy a BlackBerry. I will mostly use it for BBM and not necesarily for web browsing. Which is best for me, the Curve 8530 which is free or the Bold which costs $150?
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