BB Torch :: WiFi Not Working And Not Connecting Successfully
Nov 3, 2011
I have a net gear router in my home and i connect it through the bb 9800, but the service status always shows that the bb internet service is connected through the mobile network, i tried it with another router and it was successfully working and the bb internet service is connected through the wifi whenever the wifi is connected.
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Dec 16, 2011
I just arrived canada and i've connected my torch to a wpa personal wifi,,,, the browser works fine but my bbm is not working,what to do to connect the device to bbm?
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Jul 11, 2011
every time I connect my torch through wifi it knocks my internet off on my modem so I cant connect via home computer of blackbery I have a D link with talk talk, I have contacted them but with no help?
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May 7, 2011
I work at a remote mine site for 2 weeks at a time and when i come here i don't have any cell service BUT i do keep in contact with family and friends through BBM (connecting through wifi.) NOW last time i was on my two weeks off my phone was acting slow, so i looked up how to speed it up and read that if i download some version of whatever ".246" from what i was running at the time ".144" it would speed up my phone.. I didnt install it just downloaded it on my two weeks off while i was in cell phone coverage area but when i got to camp i decided to install this upgraded program overnight while i was sleeping. When i woke up it shows i am connected to a wifi signal and i can access the internet browser and that all works fine like normally BUT it wont let me connect through bbm. it says that BBM is not connected to a network.. It says BBM Enterprise Service is "not connected" and Blackberry Internet Service is "Not connected" and mobile network is "not connected" What happened and how do i fix this so i can bbm again while i am here?? or do i have to wait two weeks till i leave camp and go back to home where i have cellphone signal?
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Aug 22, 2011
my bb torch 9800 is not connecting to wifi settings in my home. i've spoken to tech people both at bell and rim with no solutions. i have three other bb in this house and all connect to wifi. when we change the protocol from wep to wpa my phone works but the others do not. the other phones are brand new. when we switch back to wep setting my phone "fails to associate with network".
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Oct 14, 2011
i recently got a torch 9810 used to use bold...the problem i'm having that i didnt have with the bold is i cannot connect through the wifi at home...it tells me i'm connected but under 'service status' blackberry internet service is still using mobile network (carrier)...why its not changing that status where in the bold i could clearly tell that when i turn wifi on it shows under internet service WIFI.I've contacted my carrier (rogers) and they said its blackberry issue If i dont find a solution for this i may have to say good buy to my brand new torch (i just got it litteraly 2days ago )
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Sep 11, 2015
I'm having troubles with my WiFi connection. After connecting it works for about 15 minutes then while browsing the net the bar will stop and the page won't load. After that nothing will connect. Mobile data works fine. I've tried turning off phone and turning back on, as well as "forgetting" router and then reconnecting.
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Jul 4, 2012
I bought the Samsung S2 GT-I9100 a couple of days ago for my birthday. Everything is working perfectly, including 3G internet. However, there is a problem with my WIFI. It connects to the network, but nothing loads on the internet browser, or on any other app that uses the internet. I've tried a few different networks and have had the same problem. I'm running 4.0.3.
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Oct 29, 2012
after belle refresh update 500 wifi not working or connecting..when reboot ....every start a new connection on wifi then reboot again.....
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Feb 23, 2012
I am trying to get my torch 9810 to connect to my home wi-fi network and get the error "Failed to associate with the network". My wifes curve connects fine, and my old curve connected fine too. i upgraded and restored my data setups etc from a backup, but it hasnt worked since.
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Apr 27, 2011
I just arrived in Germany for a vacation. When I arrived in my room, I connected my Torch to the wifi and was able to use all my data functions. At this time, I had turned off the mobile network, and was strictly using wifi.
This afternoon I picked up a German SIM card and activated it on my phone.Now I cannot use my bbm or facebook, even if I turn mobile network on, or my original SIM card.
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May 23, 2011
My bbm on my torch will not work over wifi, I tried it on 3G and it does work so I know the bbm is set up properly. I checked with my carrier and bbm does work over wifi so dont tell me it won't and I do have a data plan. I know other people with the torch as well and their bbm does work over just wifi. I was on the phone with bell and blackberry for 3 hours, and they cant get it to work either, I tried deleting and re-adding the app and just about everything else i could find. Does ANYONE have any idea how to get it to work
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Jun 5, 2012
My BB Torch 9800 has stopped being able to use BBM, emails and a couple more apps through my wifi conection. I am in an area where ther is no network signal, so this service is very essential for me. The internet browser on the phone works ok, and some apps work ok (whats app,facebook). I have been onto O2 and they say evertyhing looks fine at their end, and nothing has accidentally been switched off. My wifes phone (BB Storm with T-Mobile) is still working with BBM ok.
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Jun 8, 2011
I have had a blackberry torch for a while now which i had bought in the uk, i have been living in spain since september and have been using the wifi in my house here to bbm and use all the apps etc. I recently went back to the uk to visit and came back to spain yesterday and connected to my wifi... however my bbm, email, fb, and all other apps are not working, however i can connect to the browser! I have tried various things to make it work again, for eg, pulling the battery out, taking sim in and out, making sure the data service is on! The wi fi is definitely connected as the signal bar in the right hand corner is white! Does anybody know how to make it work again, it has always worked completely fine!
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Nov 28, 2010
I try to use the Wifi network when I am outta own, for example in a hotel. When I get access to the wifi network I cannot use BB messenger o any messenger installed on my blackberry Torch.What can I do? Is there any special parameter to get full access to the wifi (no matter where I am) and so, use the messengers and check emails?
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Sep 18, 2012
I have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.
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Oct 27, 2012
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
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May 10, 2011
I have 2 data plan one sim from du (UEA) and other from Orange (Dom. Rep.) none of them are working with wifi, I am in Iran, I even tried it through VPN, still no luck.
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Oct 16, 2010
Wifi media sync has stopped working for some reason. On the BB when I go to the Wifi Sync it says "waiting for connection to desktop by usb". I've synced it a few times, but it continues to say desktop sync did not complete?
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Dec 8, 2011
WiFi connected but internet not connecting in BB torch 9810.
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Jun 10, 2011
BIS not connecting via wifi BUT!!!! at school with their wifi it works why and what can I do?
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Jun 7, 2011
ive been trying to connect my phone to my wifi since last night but the box is still greyed out. its not my internet because other phones in the house can get connected to the wifi but we have another blackberry which cant connect to the wifi either.
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Mar 7, 2010
Just upgraded from a pearl to a curve and al of a sudden am experiencing this apparently common problem. Sorry if this is a new topic on an old subject but I am at the end of my tether trying to find a solution.
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Apr 27, 2015
My LG G3 with Android 5.0 does not automatically connect my WiFi. I have set my WiFi to remember my phone. When I come back from a walk I always have connect to my WiFi manually.
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Mar 6, 2010
my mogul cant seem to connect to my home wifi connection. any ideas? i have a linksys wrt110 B/G/N router
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Mar 29, 2012
My iPhone 4s is not connecting to wi-fi and i've done everything-reset, iTunes synch, hard reset etc..
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Apr 21, 2012
My husband's iPhone 3GS isn't connecting to our wifi even though the network is showing in his list of networks. Both my iPhone 4s and my son's iPod touch are connecting ok. I've switched his wifi on and off, switched the phone on and off and reset network settings but it is still not working. In my wifi options our network has a tick against it but on his the processing circle thing is against it.
Info:
iPhone 3GS (8GB), iOS 5.1
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May 11, 2012
It says on settings "No Wi-Fi" , why is that? I am at home and there is Wi-Fi.
Info:
iPhone 4S, iOS 5.1.1
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May 17, 2012
when i try and connect it to my WiFi it doesnt do anything. By this i mean that it doesn't connect but also an error message doesn't pop up. The little loading icon just stays there the whole time and doesn't make any progress. It has been like this for about 2 or 3 weeks now and i haven't updated it or done anything that might have caused this problem. Occasionally i do get the blue signal lines at the top of my screen but they disappear as soon as i try and do something with the internet. I am currently on version 5.0.1.
Info:
iPhone 4, iOS 5.0.1
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