BB Torch :: Emails Not Working Through Wifi?
Jun 5, 2012
My BB Torch 9800 has stopped being able to use BBM, emails and a couple more apps through my wifi conection. I am in an area where ther is no network signal, so this service is very essential for me. The internet browser on the phone works ok, and some apps work ok (whats app,facebook). I have been onto O2 and they say evertyhing looks fine at their end, and nothing has accidentally been switched off. My wifes phone (BB Storm with T-Mobile) is still working with BBM ok.
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Jun 29, 2012
I have not been able to get my emails through to my phone or use my Facebook app.I can use the browser but not the apps as such.
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Aug 24, 2011
i have a bb torch and its not receiving emails have tried rebooting but still not working all settings are correct for my email address
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Oct 10, 2011
facebook email and internet has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Oct 10, 2011
My face book email and net has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Apr 27, 2011
I just arrived in Germany for a vacation. When I arrived in my room, I connected my Torch to the wifi and was able to use all my data functions. At this time, I had turned off the mobile network, and was strictly using wifi.
This afternoon I picked up a German SIM card and activated it on my phone.Now I cannot use my bbm or facebook, even if I turn mobile network on, or my original SIM card.
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May 23, 2011
My bbm on my torch will not work over wifi, I tried it on 3G and it does work so I know the bbm is set up properly. I checked with my carrier and bbm does work over wifi so dont tell me it won't and I do have a data plan. I know other people with the torch as well and their bbm does work over just wifi. I was on the phone with bell and blackberry for 3 hours, and they cant get it to work either, I tried deleting and re-adding the app and just about everything else i could find. Does ANYONE have any idea how to get it to work
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Jun 8, 2011
I have had a blackberry torch for a while now which i had bought in the uk, i have been living in spain since september and have been using the wifi in my house here to bbm and use all the apps etc. I recently went back to the uk to visit and came back to spain yesterday and connected to my wifi... however my bbm, email, fb, and all other apps are not working, however i can connect to the browser! I have tried various things to make it work again, for eg, pulling the battery out, taking sim in and out, making sure the data service is on! The wi fi is definitely connected as the signal bar in the right hand corner is white! Does anybody know how to make it work again, it has always worked completely fine!
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Nov 28, 2010
I try to use the Wifi network when I am outta own, for example in a hotel. When I get access to the wifi network I cannot use BB messenger o any messenger installed on my blackberry Torch.What can I do? Is there any special parameter to get full access to the wifi (no matter where I am) and so, use the messengers and check emails?
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Sep 18, 2012
I have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.
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Oct 27, 2012
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
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May 10, 2011
I have 2 data plan one sim from du (UEA) and other from Orange (Dom. Rep.) none of them are working with wifi, I am in Iran, I even tried it through VPN, still no luck.
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Oct 16, 2010
Wifi media sync has stopped working for some reason. On the BB when I go to the Wifi Sync it says "waiting for connection to desktop by usb". I've synced it a few times, but it continues to say desktop sync did not complete?
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Nov 3, 2011
I have a net gear router in my home and i connect it through the bb 9800, but the service status always shows that the bb internet service is connected through the mobile network, i tried it with another router and it was successfully working and the bb internet service is connected through the wifi whenever the wifi is connected.
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Dec 8, 2011
WiFi connected but internet not connecting in BB torch 9810.
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May 31, 2011
Is there a way of highlighing all or numbers of emails so blocks of emails can be deleted rather than one by one?
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Sep 2, 2014
Product Name iPhone 4
Version IOS 7.1.2
my wifi is not working (location accuracy is improved when wifi is turned on.)
Info:
iPhone 4, iOS 7.1.2, Serial Number 87032W4LA4T
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Sep 12, 2011
I am working overseas and for some reason my Blackberry is only receiving mails on Wifi? I never had a problem before when I was here..
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Oct 17, 2011
While travelling I turned the data off. I log in to wifi and can use the browser but cannot send or receive emails to the accounts set up on the phone. Just got the phone back from blackberry cause prior to this wifi did not work at all. I am thinking the problem h only been partially fixed....
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Feb 15, 2012
i have just changed my BB and transferred all data using desktop manager to my new blackberry curve. My BBM has started wroking, but emails are not working.
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Jul 17, 2012
updated xperia mini to ics (twice) but still wifi is not connecting to any network as well as it says wifi is disabled
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May 31, 2012
In microsoft exchange, if I delete an email off my phone it also delete the email from my webmail...if I use POP on my phone then I can't send any emails using WIFI
Info:iPhone 4S
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Feb 20, 2010
I just upgraded my 8530 to OS 5, funny thing though, when I'm not at home on my WiFi, I don't receive my emails, the browser doesn't seem to find anything (sticks are "requesting") and the FB app doesn't work.However, when I am away from my WiFi, my Pandora App still streams music from the web, so I'm wondering if there are any settings that may have been reset regarding the internet or data?
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Feb 25, 2010
I'm wondering if I have my WiFi turned on while at home and I have full signal does the unit use data when receiving emails and sending emails or does it go through the WiFi connections? What about BBM?
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Apr 28, 2012
can only receive emails on iPhone 4s when in wi fi area. Have data on my contract anD have just Converted from blackberry.
Info:
iPhone 4S
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May 25, 2012
Im using Vodafone 3G in India. My iphone 4S is able to download mails perfectly fine from my gmail and corporate email using home wi-fi.
On connecting to vodafone 2G or 3G the mails do not work. It keeps trying to connect and nothing happens after that. Regular internet browsing works fine in 2G and 3G and wi-fi. I can see that the browsing is faster in 3G compared to grps.
I have tried to reset network settings in iPhone, removed and insetred SIM. I also upgraded to IOS 5.1.1, no luck
Info:
iPhone 4S, iOS 5.1.1
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Nov 9, 2011
I can receive emails via the wifi in my home but cannot dial out. The phone continues to say radio off and when attempt to call out it asks to restore the connectio, so I click on restore connections and after a few seconds it says no service currently available. How do I fix this or is the system down?
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Jun 7, 2015
I'm connected to the Wifi but I am not receiving emails, snapchats, skype messages while I'm on the house Wifi. The second I turn off wifi or connect to 4G, I get ALL the messages/etc from the the last several hours.
LG G3
Android 5.0.1
Verizon 4g LTE
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