BB Torch 9800 Smartphone :: Not Picking WiFi Connection On Home Network

Sep 5, 2010

I just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?

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BB Torch 9800 Smartphone :: BIS Loses Connection When Leaving Wifi Network

Aug 20, 2010

I've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!

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BB Torch 9800 Smartphone :: Browser Will Work On One Wifi Network But Not Another

Aug 14, 2010

I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.

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BB Torch 9800 Smartphone :: Don't Connect To Home Wi-Fi

Aug 18, 2010

I just got torch today, activated and it don't connect to home wifi.It shows my ssid and says connected but when I try to browse says not connected.I can connect to data plan and surf, but I wanna connect to my home wifi.Tech support said try another wifi connection.So I went to AT&T store and sales guy connected to their internet wifi.I also went to mcd s and connect to wifi hot spots.But won't connect at home.I tried everything, And I had two boles 9000 before I tested last few days and same thing?Is it something to do with wifi router?I had security on and I changed settings in router and made my wifi home conn OPEN BUT STILL won't connect!

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BB Torch 9800 Smartphone :: Home Screen Notification List Is No Longer Updating

Aug 14, 2010

When i got new notifications, then you tap the notificaton icon, and you get the notification list, well mine is no longer updating. it has had the same information displayed for the past three day. any one else having this same problem? and is there a fix?

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BB Torch 9800 Smartphone :: Browser Over WiFi Not Working

Aug 28, 2010

I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".

I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.

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BB Torch 9800 Smartphone :: Wallpaper Wont Stay On Home Screen After Battery Pull

Aug 23, 2010

I am really starting to get annoyed with this phone!!My wallpaper will not stay onto my home screen after a battery pull or a software reset!!! I don't get it! This is not new in terms of programming! What is the problem?? Is there a fix for this or am I stuck setting my wallpaper everytime i reset my phone?? C'mon RIM! This is a ridiculous problem that should of been fix before bringing the phone out! same thing for the 5 - 10 sec freeze after you enter your security password to unlock the phone! As well as the slow processing of cpu for certain activities! I'm sticking with this phone for now but i do not have a great feeling for this phone seriously!

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BB Torch 9800 Smartphone :: Torch 9800 Security Lock - Slide Keyboard Each Time?

Aug 25, 2010

As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.

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BB Curve :: 8520 - WiFi Connection Keeps Dropping On Home Network

Aug 23, 2011

My Curve 8520 has my home wireless connection but it doesn't hold the connection for more than a minute at a time. Is there anything I can do? It's fine when the little WiFi words light up in the top right of the screen, but then it goes grey and is disconnected.

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Samsung Galaxy S II :: Keeps Loosing WiFi Connection With Home Network

Oct 27, 2011

My Samsung GS2 runnig on 2.3.4 has developed a problem. It keeps loosing Wifi connection at home. It connects then disconnects. It is becoming frustrating and annoying. I have uninstalled all apps and still no solution. I know others on here have had similar problems has a solution been found. I have switched the Wifi sleep to never. I have installed wifi fix which resolves it temporarily but then the connection falls off.

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BB Torch :: Its Not Picking Up 02 Network?

Jul 5, 2011

i was on the phone ealier to 02 customer services earlier to get my emails sorted out and shortly after my phone has stopped picking up the 02 network. i tried the sim in another phone and its working fine and ive tried to reset it and tried to restore network connections but no luck.

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BB Torch 9800 Smartphone :: Tourch 9800 App World Error

Aug 20, 2010

When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.

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BB Torch :: 9800 Suddenly Has Slow WiFi Despite Fast Connection

Dec 11, 2011

Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."

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BB Torch :: 9800 Pick Signal Wifi In Home Is Slow?

Nov 17, 2012

My 9800 pick signal wifi in my home is slow..my modem wifi in 1st floor and I stay in bathroom 2nd floor..signal detect only 1 bar..its not strong pick.

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BB Torch :: Downloading Podcasts - Connection To WiFi Network Turned Off

Feb 1, 2011

I'm trying to download some podcasts, and I'm getting a notice that says "Your connection to the WiFi network is turned off", and the podcasts I'm downloading say "Pending". I've checked my connections and my mobile network and WiFi are both "on".

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BB Torch :: 9810 Connecting To Home WiFi - Failed To Associate With Network

Feb 23, 2012

I am trying to get my torch 9810 to connect to my home wi-fi network and get the error "Failed to associate with the network". My wifes curve connects fine, and my old curve connected fine too. i upgraded and restored my data setups etc from a backup, but it hasnt worked since.

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BB Torch 9800 Smartphone :: Linking Torch To School Email (G-apps)

Aug 18, 2010

I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save

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BB Torch 9800 Smartphone :: Error Downloading Attachments On BB Torch

Apr 26, 2010

As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.

How do I fix this "service book information not found" issue ?

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BB Torch 9800 Smartphone :: Torch Not Syncing With Outlook Calendar

Aug 25, 2010

I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?

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BB Torch 9800 Smartphone :: How To Really Power Off?

Aug 16, 2010

Q) How can you power the phone down?

When the phone is off, it seems that a simple tap of the Red power button turns the phone on again. This seems like a design flaw. All other non BB devices that I know off require you to hold the power button for a couple of seconds to turn it back on.This prevents the phone from accidently being turned on.

Let me explain a use case. When you are flying you have to turn your phones off.So the normal procedure is to hold the red hang up key and the phone will power down. This is as expected.Assume you then put the BlackBerry device in the seat pocket in front of you.Midway through the flight you hit your knee against the seat pocket.The red power button it tapped during this process.The phone now powers on.You are about to land and your phone rings.The flight attendant and the passengers all give you unpleasant looks through no real fault of your own.This type of issue has occurred a few times.

I realize you can go in and manually turn off phone connections but this is an extra step.Turning the phone off should take care of this and there should stay off until the user wants to turn it on.
I see this behaviour on my 8310 and 8900 and 9800.I hope there is something simple I'm missing??

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BB Torch 9800 Smartphone :: Torch Status Icon

Aug 26, 2010

On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?

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BB Torch 9800 Smartphone :: How To Display Chinese On Torch?

Aug 18, 2010

I just bought a Blackberry Torch. I found that I cannot read Chinese character on torch, let alone input Chinese. It just display some black bulks instead of Chinese.

Somebody told me I have to wait for new OS versions which might includes languages like Chinese.

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BB Torch 9800 Smartphone :: RIM Please Bring The Torch To Verizon

Sep 5, 2010

I feel that The Torch would be the best thing for Verizon! We are not iPhone people over here. We need a newer OS and the option of having our quarty keyboards that slides from a touch screen. It will blow the Storm out of the water and it will not have iPhony competition or even Android for that matter! Plus the Torch gives us a nice size for travel not like the Droid phones.

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BB Torch 9800 Smartphone :: Screen Locking Up On BB Torch

Apr 26, 2010

On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."

Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.

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BB Torch 9800 Smartphone :: Appworld Cannot Be Download For OS6?

Aug 16, 2010

Since I got my Torch, I have had problems with Appworld:

1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?

2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.

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BB Torch 9800 Smartphone :: Enterprise Activation

Aug 18, 2010

I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server.

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BB Torch 9800 Smartphone :: How To Unlock Phone?

Aug 23, 2010

I recenlty was in NY and i bought a BlackBerry torch 9800, now i'm in spain and i want to unlock it in order to use with spain sim card, anyone can suggest a guide or a website to unlock my torch?By the way my BlackBerry torch was bought from at&t .

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BB Torch 9800 Smartphone :: Mail Icon Won't Go Away

Sep 1, 2010

I have my email going to my torch, and when a message comes in, a yellow envelope shows up. The problem is that the yellow envelope wont go away. I tried clicking the envelope, tried going into the mail folder, and I even deleted all the messages in the folder. Still there!

I powered off and on, nothing

took the battery out, nothing

took the cards out, nothing

any thoughts? my next try will be re-establishing my email accounts

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BB Torch 9800 Smartphone :: Media Services Are Not Available

Sep 13, 2010

I am unable to sync files between my Torch and Windows XP SP3. I have BBDesktop 6 installed, the phone is connected via USB directly to the laptop, and all of the Media Sync options say:"You need to turn on mass storage mode from the connected BlackBerry device to use this feature."

I see no such configuration option on the phone.Also, in Windows file manager, the SD and USB drives appear as removable drives E: and F:, but they are unaccessible: "Please insert disk in drive.."

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BB Torch 9800 Smartphone :: Where Is Enterprise Activation?

Aug 14, 2010

How do you get to the place in the phone where you do the Enterprise Activiation?

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BB Torch 9800 Smartphone :: Documents To Go On The Torch?

Aug 17, 2010

Is anyone using the pro version of Documents to Go on a Torch. If so, is there a version for the Torch (cant find one on their website and no way to contact DataViz) or does the version for another phone (Bold 9000, 9700) work on the Torch?

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