I am trying to view my installed apps on my Torch via the desktop software. All I have displayed is "Loading applcations from device..." My torch flashes a couple of times when I click on "View aplications" but that is all that happens. My torch does sync via the desktop without issues.
View 4 RepliesI purchased the Torch last week. I use it for work. Due to firewall issues I had to have my IT department download the Desktop Software for me so that I could sync everything. I am on the personal plan not the Enterprise, although I still can receive emails for work.
When I did the Configure Settings to set up the syncing it let me do the Calendar and then the Address book. Yet when I got ready to run the sync the Calendar says "not installed". I was able to sync the contacts with my Outlook, but for some reason can't get the Calendar to work. I really need to have my calendar sync'd.I'm on AT&T and have had the Bold 9000 previously. I never had any problems with the Desktop Software until now.
My BlackBerry Desktop Software suddenly interrupts to communicate with my BlackBerry 9800 device. I begin to receive a massage:"BlackBerry Desktop Software cannot communicate with theconnected device"The BB9800 isn't rebooting, has full-charged battery and I havethe latest Desktop Software, but "retry" option doesn't help.I have reinstalled the Desktop Software but it doesn't help as well.I can see both device's and media-card's folders and can work with them, but cannot use any other options of theBlackBerry Desktop Software.
View 1 Replies View RelatedHandset: Torch 9800
Desktop Manager Version: 5.0.0.11
Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.
Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.
I purchased the Torch last week. I use it for work. Due to firewall issues I had to have my IT department download the Desktop Software for me so that I could sync everything. I am on the personal plan not the Enterprise, although I still can receive emails for work.
When I did the Configure Settings to set up the syncing it let me do the Calendar and then the Address book. Yet when I got ready to run the sync the Calendar says "not installed". I was able to sync the contacts with my Outlook, but for some reason can't get the Calendar to work. I really need to have my calendar sync'd.
I'm on AT&T and have had the Bold 9000 previously. I never had any problems with the Desktop Software until now.
use 9800 (torch 1) and i have installed BB App world on y handset, but not able to see its icon. so far i have tried- Switched off and restarted many times - Zero Result- Re-installed again - Zero result
View 8 Replies View Relatedhow i can installed Skype in my BB 9800?
View 2 Replies View RelatedI've had my BB Torch for nearly a year & have no issues with synching but for some reason the calendar synch on my desktop software is now showing 'not installed'. I've done all the normal stuff to get it to synch but regardless it keeps showing 'not installed' - how can I get it back?
View 3 Replies View RelatedFor reasons unknown my desktop organizer section suddenly says 'calender (not installed)'.I have not knowingly reconfigured anything. but clearly I cannot sync the calender now.I have tried removing the software and reinstalling but the same problem persists.I recently removed the BBM and Facebook applications on my device by using the desktop facility as they were annoying as they sought to access my calender, I do not know if that is connected with this issue?
View 8 Replies View RelatedBlackberry messenger is installed on my Torch-9800 but I cant find the icon anywhere on my phone. It all started after i sent a broadcast message with the messenger application and my phone started hanging. I had to remove the battery before I was able to do anything on the phone but my blackberry messenger has disappeared since then.
View 3 Replies View RelatedI love my new Droid2 Global, but I'm frustrated at a problem I've encountered. After several successful app downloads, installs and activations, I find that when I download an app, it gets downloaded and installed, but no widget appears, so I'm unable to activate/use it. The widget appears as an installed application, but I still cannot activate it. I can uninstall them, but not activate them.
View 2 Replies View RelatedI love my BB Torch, but I'm about to take it back just because I can't get desktop manager 6 working. everytime I start it on my windows 7 computer, it crashes. I've installed it, reinstalled it, and rebooted my computer so many times in the last 2 days that I'm shocked the power button is still working ont he computer. at least desktop manager 5 worked with my blackberry bold. I tried to email RIM and ask them about the issue, but after sifting through all the crap on their web page, I finally gave up.
View 14 Replies View RelatedAfter the last software update I reset my sync with desktop configurations. The calendar fails to reset despite numerous tried and I desperately NEED my calendar to sync and everything else syncs BUT the calendar. what else can I try?
View 1 Replies View RelatedI have been through all the relevant BB Database information on how to deal with the inability of my phone to connect to the Desktop Software. I have reviewed previous related posts and re-installed the latest Desktop Software.All to no avail.
View 9 Replies View Relatedwill the Torch sync with Desktop Manager 5.x.?
View 4 Replies View RelatedHas anyone successfully tethered their Torch 9800 thru Desktop Manager 6? When I connect my phone to my computer and run DM6 I no longer see the option to tether on the bottom left corner of the applications window. I previously had a Curve 8900 and tethered with no problems thru DM6 running on Windows 7. (I'm with T-Mobile and have the unlimited data plan) I just got the Torch, unlocked it and everything is working properly on T-Mobile's network, however as I mentioned when I connect the Torch to the Desktop Manager I don't see any option to tether as I previously did with the Curve 8900. I've look at the Technical Specs provided by RIM at blackberry.com and Tethered Modem is listed as a supported Feature. I've been searching these forums and haven't found any info. Does anyone else have this problem, or am I the only one who does not have this option available on DM6. For what it's worth, I also connected a Torch 9800 running on AT&T network with a 2GB data plan and still do not see this option. However if I connect my old Curve 8900 to DM6 I see the option to tether immediately upon connecting the device on the bottom left corner of the DM6's window.
View 14 Replies View RelatedI can not open the Desktop Software v6 after downloading. I get the error message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." I downloaded Windows PC software. I have Windows XP with Service Pack 3. Any ideas what is causing the software not to open? I downloaded v5.0 and have no issues opening and using this earlier version.
View 14 Replies View RelatedI have the Torch 9800 and I'm running Wndows XP with the most recent version of Desktop manager.Up until two weeks ago my phone and computer communicated beautifully, syncing, back-ups, file sharing, everything. But last week my computer and phone seemed to fail to see each other and now nothing is happening when I plug my phone in. The phone goes to the 'clock' screen as if it's plugged into a charger and doesn't display a connection issue on it's end, but the computer does not show that anything has been connected.So far I have:
1) Checked the USB connection to the comptuter
2) Tried different USB ports
3) Tried a different USB cable
4) Wiped and re-installed Desktop manager on my computer
I'm at a loss on how to get my computer and phone talking to each other again.
I am trying to connect with desktop software for my blackberry torch 9800 and it asks me password for connection. I am using same unlocking password which I use for my bb but for desktop software it shows incorrect...
View 2 Replies View RelatedI have a new Torch. The other day my phone ran out of battery and when I rebooted, my "desktop" folder with my work email was no longer on the phone. I am still recieving work emails in my "messages" folder, but the email folder is nowhere to be found. My company has reactivated my account about 5 times and I have taken out my battery at least 10 and it still does not show up.
View 6 Replies View RelatedMy Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
View 9 Replies View RelatedInstalled Desktop Manager 5.0.1, downloaded March 11, so it's as recent as can be. The documentation says there should be an "IP Modem" icon on the main screen. Not there. Re-installed, to be sure; still not there. Plowed through the on-line docs to find that the icon will be missing if there's no mdmgen.inf in my Windows (XP), but it's there. Yes, there's a "Standard Modem" in my computer modems list. So -- why no "IP Modem" icon? Don't know if this is relevant, but my Blackberry is a 9530 from Verizon.
View 4 Replies View RelatedI just bought the BB Torch 9810 recently and there were some apps already installed on it. Two of the already installed apps were Bejeweled and Telenav. Telenav had to be fully downlaoded, but was a free version. After I connected my phone to Blackberry Desktop Manager, both of these apps disappeared. I was unable to recover either. The Telenav icon was still on the homescreen, but then after downloading it like before, it asked me to buy the app in order to be able to use it. When I first downloaded it, I was able to use it everything on it including the step-by-step voice directions without having to pay for it. I tried uninstalling and reinstalling again to see if that was the problem, but it continued to ask me to buy it in order to use it. How do I recover apps that came already installed on the device when I purchased it?
View 7 Replies View RelatedI recently update my Blackberry Desktop Software from 6.0.2.42 to 6.1.0.45.Ever since that update I can't update my Calendar. On the "Select Organizer Data to Synchronize" it shows that the Calendar is "not installed". I tried going back to the older version of the software but the problem is still there.I am using Microsoft Outlook not an Enterprise Server.
View 3 Replies View Relatedi got a 9800 torch that doesn't come on and when put on charge the battery symbol comes up with a x across.how can i fix this?
View 2 Replies View RelatedI'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
yesterday, after one month of usage, my 9800 display this error message:
phone not allowed - MM6
so, after some battery pull, decided to re-install the original SO. now i can see the name of my carrier and the full power of signal but i'm not able to make/receive phone call or text messages because it says: no service available.
i looked for any number to contact but i didn't find anything.
i've bought this 9800 to replace my iphone but i think i'll keep my iphone: with apple a problem like this will be solved calling the support center and receiving a new phone, with the blackberry.. it's better not to know! (one frriend of mine sent the bb to the support and it come back after 2 month still not working) any number to contact? or any person who wnat to buy my torch?
My Menu Key doesn't work anymore.
Does anybody know if it is possible to emulate the Menu key from the keyboard (some shortcut) ??
I have a 9800 black berry device that I bought from Saudi Arabia. This device doesn't work any more and without any previous problems with it. So, I want to know from where I can fix my phone and how much that will cost me? By the way, I am a student in Waterloo city, so I assume that it will be much easier to solve my problem soon.
View 1 Replies View RelatedI have the Torch (9800) OS version: 6.0.0.668.I've had it for just over a year without problems but recently it will freeze to the point where I have to do a battery pull because it won't resolve the issue otherwise. Even then sometimes it doesn't come back on. It will slowly flash red (LED light) and the screen will remain black.It's done this twice where it won't turn back on at all. Eventually it does but the last time it did this, it didn't work for 2 days before coming back on (of it's own accord). I updated the software when it finally came back on as I was told it could be a software issue so I now have the OS version stated at the top of this message as opposed to 6.0.0.600.
View 1 Replies View RelatedI am a blackberry developer working on a recording software. Just did an OS upgrade on my 9800 when I saw an upgrade alert on BlackBerry Desktop Software.The OS after upgrade is 6.0 bundle 2342 (v6.0.0.526 platform 6.6.0.195)Now when I run my application to do the voice record (WAV format, not AMR ), I keep getting an error "Requested bitrate is not supported", I tried different bitrate (8000,16000, 44100, 48000....), none of them supported.I used to use bitrate=8000 for recording and it worked, but now it throw above exception.I even change encoding bit from 16 to 8bit, channel from 1 to 2, didn't work.
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