BB Torch :: 9800 Won't Stay Connected To Wireless Network
Jan 1, 2012
I am having severe problems with my bb torch 9800, it wont stay connected to the wireless network for any length of time before I have to register it again, this is happening daily now realised it was doing this when i try and send information over my wifi and it would connect to it but would not send any data, and comes up with a message stating I am not connected to the wireless network. As said before the way I could get it to work temporary is by going to, options, device, advanced system settings, host routing table, and the pressing the bb key and selecting register now. This has only started happening since updating my torch.
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Jan 27, 2013
My wife and I have identical ATRIX 2 phones just over a year old. Always has been some strange things happening staying connected to wifi network but that finally corrected itself on both phones
After ICS update in November i have to toggle Airplane mode on and off to get wifi connection back after a period of not useing it on my phone .
My wife was reluctant to update hers when I did as she doesn't like change. However over time her phone kept droping wifi network connection. I would have to power it down and remove battery and sim card to get it to stay on wif for a few days. Finaly that was no longer a fix. I went to a AT&T hotspot and downloaded the latest ICS update.on her phone No matter what I do it will connect to our network wifi and bring in mail etc for about ten seconds then the singal bars change from white to blue, The settings menue shows wifi still on blue connected but the signal bars shows blue. Her data use would indicate it is indee using cingular data.
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Aug 23, 2010
I am really starting to get annoyed with this phone!!My wallpaper will not stay onto my home screen after a battery pull or a software reset!!! I don't get it! This is not new in terms of programming! What is the problem?? Is there a fix for this or am I stuck setting my wallpaper everytime i reset my phone?? C'mon RIM! This is a ridiculous problem that should of been fix before bringing the phone out! same thing for the 5 - 10 sec freeze after you enter your security password to unlock the phone! As well as the slow processing of cpu for certain activities! I'm sticking with this phone for now but i do not have a great feeling for this phone seriously!
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Apr 3, 2012
my phone will not connected to wireless network, it receives the gaining OK, but in the Service Status it says BlackBerry Internet Service; Not Connected and also BlackBerry Enterprise Server; Not Connected.
When I try to go to a webpage it says; 'Unable to find requested server'. Is there some setting on my phone I have to change? This has only happened in the last 2 weeks, I usually had you trouble connecting to the internet through wireless connection.
Like I have no trouble gaining internet access through just using my mobile network to connect, which seems strange! Also my BlackBerry App World also says 'having trouble connecting to BlackBerry App World. Verify your network connections and try again.
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Aug 22, 2011
I have the BB Torch 9800. OS 6.0 Bundle 2342. I can turn on the wireless network and I get about a minute of service before it turns itself off. It only does this for the wireless network the Wifi and Bluetooth both stay on just fine.
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Aug 19, 2012
My gprs was not working because of the network problem. So i started using my wifi connection. After using i switched to gprs i am not able to access browser or aap world. It is popping a message ""You are not connected to the wireless network"". I tried it so manytimes but it is not working.
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Mar 25, 2012
i want to use the wireless network there. How to do that?
Network Provider: STC (Saudi Telecom)
Blackberry: Torch 9860
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Aug 13, 2010
I haven't seen anything on thins about the Torch so here goes.I work for a law firm where the attorneys are allowed to purchase their own smartphone, as long as it is a Black Berry or an iPhone (3GS or higher). A few of the main partners rushed out to get the Torch yesterday and the bright people at AT&T restored their old device's data to the Torch.
My problem is while I'm in the process of attempting to back up one of the new Torch devices so I can save the 800 photos that were transferred from an iPhone, the PC doesn't see the Torch. It charges over USB, but the latest DM does not see it at all. Windows does not pop up the found new hardware balloon. Has anyone had this experience so far? I've tried two different Torch devices and on 3 different PCs.
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Oct 16, 2012
I am using BB torch 9800. I have a problem with 3G connection. In the main menu at the top i see i have a connection 3G. But when i look up the service status it says in Blackberry İnternet Service: Not connected. when i turn my connection to 2 G or wifi it fixes but in 3 G I have a connection problem.
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May 23, 2012
I've tried rebooting taking the battery out, switching on and off with and without the sim card I've left it for 3 hours backing up and when I returned it was still on 13%?
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Aug 5, 2012
Is it possible to use the torch 9800 as an analogue modem connected to my laptop and connect to another analogue modem over the normal PSTN telephone lines?I know I can connect to the internet but in this particular case I do require the internet only the connection to the other analogue modem.
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Mar 20, 2012
I just picked up a MiFi 4G device and I carry it at all times. However since it has a cap on data per month I want it to be secondary to several other unlimited WiFi networks such as my office WiFi, home WiFi, free WiFi hotspots, etc. Is there any work around to make the MiFi wireless (or any permanent wireless network) 2nd to all other recognized networks? This is the ideal set-up for my iPhone 4 and iPad 2 WiFi. I don't want to have to turn the MiFi on and off constantly, I want it on in the background as a seamless secondary option. I appreciate any insight and find it odd that you cannot prioritize networks. Meaning if I "forgot this network" and start over will the 1st joined or most recent joined become primary when there are multiple networks available?
Info:
iPhone 4, iOS 5.1
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Aug 23, 2010
I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?
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Jun 29, 2012
I have a blackberry torch 9800 which was working fine until i went to england. The connection was fine. Then when i came back home to ireland my phone wouldn't connect to the mobile network and still won't! I can't send texts but i can ring people.
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Aug 12, 2011
Is there anyway to update your email password WITHOUT using Att Network. Just wifi. I went to setup and email accounts. But it wants me to connect to the network. I am deployed overseas so I don't have access to the Att Network.Torch 9800 OS6?
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Jan 2, 2012
I am now on my 3rd replacement Torch 9800 with Orange. When browsing on the mobile network the browser keeps jamming. The only way to reset the phone is to pull the battery. Typically I have to reset the phone at least 4 times a day. I have now got the App QuickPull which enables a soft reset without pulling the battery.
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May 9, 2012
I recently switched to 3G services of Vodafone IN , and to my surprise found that network call drop problem immdly started .Almost 50% of incomming/outgoing call fail after connecting.I am using torch 9800/6.0.0.706
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Aug 18, 2010
I have just ordered my very frist ever blackberry anyway it is the new torch and it is unlocked and i have been assured that it will work fine with my (3 Australia network) and i manged to get 24 month australian warranty and i have changed my plan over already to ensure i get my bis + 1g(so it should be sweet).So hear is my QuestionsWhat problems can i expect with trying to get the phone to work and function properly?
How do i get my bis account working? should i try and get the info i need of 3 now (to speed thing up on the day i get the phone) or do i need the torch in my hand?what else can i do now to make it easy on the day to get it going?
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Aug 14, 2010
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
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Aug 20, 2010
I've been without BIS for over 3 hours now since i've left my house this morning. It happens everyday and is getting worse Sometimes I lose it for 5 minutes, but 3 hours is ridiculous! I'm still connected to 3G. I can talk on the phone and I can use the browser for internet. But i can't get my work emails and my apps don't work. I tried resending my service books nothing I turned on and off all my services on the phone nothing. I run the connection diagnostics and it says Blackberry Registration: No. I updated to the latest leak .161 and that didn't help.I found a thread on Crack Berry where numerous others are encountering the same issue, so I don't think exchanging the device is going to help. Someone from Blackberry please fix this! This is a serious issue!
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Sep 5, 2010
I just purchased a new Torch and it will not pick up my wifi connection at home. I upgraded from a Bold to Torch and have not any any issues with the Bold nor my kids Iphones once they input the password. Is there some other setting on the Torch I'm not aware of?
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Jun 14, 2010
I work in a place where there is zero AT&T reception, but WiFi coverage in 100% of the area. I just read that iOS4 will allow WiFi to stay connected even when the device is in standby,, IS THIS TRUE?!And if so, could I just get a skype landline number, stay connected to WiFi, and use my iPhone 4 at work through Skype?
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Jun 27, 2011
I cannot get any bluetooth headset to stay connected to my phone. I don't have a problem pairing them, just getting them to stay connected long enough to do anything.
I currently have my Nuvi 660 and my motorola H700 headset paired to my phone. Either will connect initially, but then go into a state where they keep disconnecting and reconnecting.
My device is a Blackberry Bold 9650 and is running OS version 6.0 bundle 2333. (I have had this problem since version 4 however.)
I have Bluetooth turned on, and both devices are set to trusted. I do not have both devices running at the same time, so crosstalk is not an issue. Range between the phone ond the device is typically less than 3 or 4 feet with nothing in between them. I've tried about everything I can think of with the options on the devices and the phone and still am having the same issue.
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May 7, 2010
I have an 8220 pearl flip and until last week my bluetooth worked fine; then it lost connectivity. I've taken the battery out and put it back. I've downloaded the latest software. I've checked bluetooth in manage connections and it stays checked for about three seconds and then disappears. I've tried pairing in settings and it just says bluetooth disabled. I took it to the T-mobile store and they just tried to sell me a new phone. Nothing seems to work.
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Mar 31, 2012
m y phone doesn't stay connected to the sprint 3g network in a well covered 3g area. and nomatter where i am, if it does connect to 3g, it's extremely slow. i took it to the apple store, and they reinstalled the firmware and os. i also did a sprint service update, but it still didn't work. most times it takes 20 mins to dl an app, and up to 10 mins to load a 1 min video on Internet... i know the sprint service is a little slower than the at&t i'm used to, but this can't be right...
info:
iphone 4s, ios 5.1
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Apr 16, 2012
my iphone will not stay connected with itunes. it shows the restore screen and when i click restore on the computer its for a minute and then it shows the error.
Info:
iPhone 4, iOS 4.3.3
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May 17, 2012
Upgraded to iOS 5.1.1 on my Verizon iPhone 4s and am now having trouble connecting (and staying connected) to WiFi via a NETGEAR router. My wife's iPhone 4 and iPad (newest model) do not have the same problem as we have not upgraded to the latest software on them.
Info:
iPhone 4S, iOS 5.1.1
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May 21, 2012
Since it was new and running iOS 5.0.1, my 4S hasn't wanted to stay connected to wifi. When I enable wifi in the settings menu, it has no problem finding wifi networks, but when it goes to join them, it can take upwards of 45 seconds to actually connect. Once it connects, it functions perfectly fine using wifi up until the phone gets locked. After locking the phone, it loses its wifi connection and will not reconnect on its own, whereas most iPhones will grab the wifi connection again automatically within a second of unlocking the phone. I've tried using this phone on multiple wifi networks, including an unsecured network, a WPA2 network, and multiple public wifi hotspots, so I think I can rule out any router setup issues. I've done a full restore of the phone, I tried resetting the network settings, and I upgraded to iOS 5.1.1, all to no avail. Is there anything else I can try, or is it safe to call that this is a hardware issue that needs to be resolved at the Genius Bar?
Info:
iPhone 4S, iOS 5.1.1
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Jun 7, 2012
i will connect to wifi, and everything will be ok when im on the phone. but when i lock it and set it down for awhile then go to unlock it the 3G is there and not the wifi symbol. i am wanting to know why that is. it hasn't done it before until now. i recenlty restored my phone because of some other issues my phone was having. those issues are fixed as far as i can tell. but this issue has just appeared. i have also been away from home so i am not on my home wifi, i am on my friends wifi. i feel as if my phone doing this that it is killing my battery alot faster then it should.
Info:
iPhone 4, iOS 5.1
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Sep 1, 2014
Whenever I'm at home my wifi in certain areas will randomly cut out. Half the time this happens when I go to wifi in my settings it will say I'm connected but when I try and open something up again the wifi cuts out, the other half of the time it will take a minute to re-find my wifi network. This only happens on my phone, I've been in the exact same places as my friends who also have iPhone 5's or 4's and they never lose the wifi connection. I've tried forgetting the wifi network and resigning in but that doesn't work. I don't think it's the wifi connector I think it's my phone but I don't know how to fix it.
Info:
iPhone 5, iOS 7.1.2
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