BB Torch 9800 :: Unable To Send / Receive Emails Through MSN Account
Aug 12, 2010
Let the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
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Aug 2, 2011
I cant send or receive emails on my phone right now. This just started yesterday and is really effecting my business. I really need some help. I am unable to see any new mail and I am also getting new applications that have been downloaded on their own such as Pandora and a new AOL email icon.
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Oct 14, 2011
my blackberry torch can receive emails but is unable to send them.
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Jun 25, 2012
My Blackberry Torch 9800 is unable to access or send emails nor can i access email settings. The problem started 3-days ago. Rebooting makes no difference. Why would this suddenly start happening?
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Apr 12, 2012
Recently I have been unable to send messages from my Hotmail account on my BB Torch, the message initially appears to have sent OK then after a few seconds a red cross is displayed and the Message Status changes to General Failure.
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Sep 30, 2011
i can't send/receive any emails from any email account nor can i send/receive and bbm's it was working fine for the first few days!
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Jun 30, 2011
I have a Hotmail account which I use to send and receive emails on my Blackberry.
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Apr 9, 2012
I own a Blackberry Torch 9800 and last night, I was trying to send emails to myself so I could copy and paste the content onto a word document. My handheld listed the email's status as sent but when I checked my inbox on my laptop this morning, the email wasn't there.
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Jul 10, 2010
I have set up two e-mail accounts on my new Blackberry 8520 Curve. A Gmail account which works fine and a Demon account. I can send e-mails on the Demon account but not receive e-mails. During the set up procedure I had to add the mail server details (pop3.demon.co.uk) and password.I have also received an e-mail from Orange (my carrier) asking me to update my password as messages from my e-mail address are not being delivered to the Blackberry device. When I do this nothing happens and it reverts to the email accounts screen which now shows the demon account as invalid. I have also tried to validate it by entering the password but again it reverts to the e-mail accounts screen.
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Oct 5, 2011
I received a message from Blackberry saying emails not being delivered & to validate my password but when i try to log into my email account or settings i keep being told my username & or password are wrong! Has anyone else had this problem or does anyone know how to resolve it
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Apr 29, 2012
I'm suddenly unable to receive or send emails on my stupid BB. I'm told the account is invalid.All of a sudden.For no reason.I ', told I have to come here and reset my email account.Why?Nothing's changed.I haven't downloaded anything new to my phone.When I go the SET UP option and click on email account to try and fiox it, the phone freezes and I have to reboot.
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Jan 26, 2012
My emails suddenly stopped arriving overnight. I have tried the two fixes previously suggested via the community - reboot and send service books, but with no joy despite receiving a message from the activation server that I would begin to receive new messages in apporx 20 minutes.
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Nov 24, 2010
The issue is i am not able to Send & Receive email to my domain from my BlackBerry.When we try to send email to [url].. using BlackBerry email doesnt come to my email server, at the same time if i send email to Yahoo/Gmail or any other server its goes.Similarly while receiving emails i am able to receive emails from other domains on BlackBerry but not from my domain. But i am able to receive same email on my Webmail or Outlook or Any Other email client.
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Apr 25, 2012
I'm having issues with my 4s email.I can receive but not send emails.I've already checked with my network provider who told me to contact my email providers.I then double checked with them what was the outgoing smtp server address which were correct.Still have issues though.Could this be an Icloud issue or does anyone know what to do, before I thow this phone in the bin!!!
Info:
iPhone 4S
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Jun 14, 2012
Unable to send emails via G3 although can receive; can receive & send via WiFi?
Info:
iPhone 4, iOS 5.1.1
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Jul 8, 2011
I have recently purchase 8520 curve. I am not able to send /receive emails in my mobile because the word edge appears in small letters.
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May 10, 2011
after I wipe my blackberry will I still be able to send and receive emails etc?
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Apr 20, 2012
I have 3 accounts on the phone, receiving emails is fine. Sending from 2 (yahoo) accounts are fine too. But I am not able to send from an aol account. I have deleted it and reset it.
Info:
iPhone 3GS, iOS 5.0.1
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Jul 3, 2011
I've just swapped a Bold for a Torch. I'm trying to sync my hotmail email account to it. I go to the set-up wizard as per usual and I'm told to "move my email accounts to receive emails to my new device" It tells me to insert my password, which I do. Message pops up saying the password has been verified. Then that's it. It just then has the option of returning to setup options. I go to my Messages folder and its tells me that no message services has been configured and it all starts again. My Facebook messages are in there but no hotmail.
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Mar 21, 2010
I joined Nokia Messaging service, downloaded the last version software using my Nokia E71 phone. When I signed for the service it asked me for my email account details, so I could not put the settings manually. The hotmail account works fine, but the other account cannot send messages. I cannot change the outgoing settings using my phone and I cannot edit the information on the nokia messaging website.
The incoming server seems to be ok (mail1.doctors.org.uk) but I cannot change the server details : smtp2.realmail-asp.co.uk. My provider is Tmobile (they gave me this: smtp.t-email.co.uk) they were not helpful and told me that they mainly support blackberry. My email accounts were working fine until I installed Nokia Messaging. I find Nokia Messaging very professional for messaging, but unsure if I will be able to make it work.
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Jun 6, 2010
A couple of weeks ago my employer gave me a password to activate my Outlook account for my Curve 8530. I was able to send and receive emails for about 3 days, then I suddenly stopped receving emails.I can send email from my outlook address, my Sent Items appear and my Outlook calendar items appear on the blackberry calendar.I'm just not receiving emails through the Inbox.I've contacted my carrier and my IT department at work, but no one can figure out why I'm not getting emails on the Curve.The usual fixes aren't working.
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Jul 29, 2011
Is there a way to use a laptop similar to the playback to send and receive Emails
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May 22, 2011
I've had my Torch for @4 days. Up till 2 days ago I was receiving emails just fine then it just quit receiving them.
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Jan 6, 2012
My Torch is functioning completely normally except that I'm not receiving emails. The IT dept where I work has checked everything out but their only solution is to wipe the whole blackberry and start over. I would love to avoid this. They checked my settings and tried them in another device and it worked fine.
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Nov 21, 2012
I changed carrier last week, until that everything worked fine, my yahoo, google and company emails. I use BIS.Now, I am not able to setup my company email, but my other emails work ok, m phone is registered. I use these emails since many years and had 3-4 different bb models, having no problem to setup all of them.
So, i tried my new carrier's website to create a new account, I got the following message:
Cannot create account: This action cannot be performed using a browser on a computer. Use the email setup application on your BlackBerry smartphone to create an account.
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Jul 20, 2011
My torch works fine inside Canada where i live but when visiting US and Europe was unable to send emails however was able to receive emails.and I had purchased a roaming data plan from my provider . The internet connection status said "not connected " and when I returned home the emails were sent. fine.
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Oct 26, 2011
I have not been able to send or receive email for the past 2 days. It was fine before. Texts and browsers not affected
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Sep 7, 2010
I receive messages from my work outlook account on my handheld but I am unable to reply to them. I was wondering if anyone has had this problem and knows how to fix it.
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Aug 26, 2012
I have a Blackberry Torch 9810.I used to be able to BBM before, but for some reason I can't send or receive any messages via BBM.This has gone on for a while. My BBM contacts live in my country and I was able to BBM them all the time before. I don't know why I can't now.
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Jan 17, 2012
I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?
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Aug 24, 2011
My blackbery will send emails but will not receive them. It worked fine for about 6 months, but now there are problems. Have tried setting up email account again, pulling battery, and sending service books.
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