BB Torch :: 9800 How To Cancel BIS Account
Jul 26, 2010
I bought a Torch 9800 from O2 last year and am now trying to use it in Turkey during my holiday. The phone works with local simcard, connects to the internet but I can not use apps such as facebook. I contacted to local customer service and was suggested that I need to cancel my BIS account which was registired to O2 initially. I contacted O2 twice and they told me that I need to contact blackberry since they can not log in blackberry system?I have been trying to call blackberry but I do not have a number or contact details. found this web-site https://bis.eu.blackberry.com/html?brand=o2mailuk to log in my bis account but I can not remember my password. Since I erased all the content of my phone before putting the local sim card in, I can not receive my password.
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Oct 24, 2011
Any time I cancel the use of a Password on the 9800, the phone is asking for a new password, I don't want to use any Password on the phone, I need Help an what I can do to eliminated the use of passwords on the phone.
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Nov 28, 2011
I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.
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Jun 8, 2012
I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
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Nov 16, 2012
I've problem for tha Gmail setting.I select Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)But it doesn't work, ( update is failed)
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Jul 14, 2011
My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.
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Aug 28, 2011
how to setup an existing email account on a torch 9800?
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Aug 12, 2010
Let the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
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Oct 13, 2011
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
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Jul 14, 2011
I am having trouble deleting the icon for my personal email account from my (work) Blackberry Torch 9800.
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Jan 20, 2012
I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.
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Apr 26, 2011
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
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Feb 9, 2010
I have been having problems with my Nokia Messaging and I have deduced the problem is to do with my Nokia Messaging account and the email I have associated with it. I know this because I was able to use another (old) Hotmail account on the device but when I try and set up my current Hotmail account I get problems.
I was wondering could someone please tell me how I can delete or cancel my Nokia Messaging account so I can start fresh again and assign my current email with the new account?
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Jun 30, 2014
I have an iphone 4s 7.1.1.Â
I want to cancel the Game Centre account on this phone but can find no way to do this.Â
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Jan 30, 2010
I would like to know how to change or cancel my blackberry.net email account?
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Aug 23, 2015
The MSN email on my droid turbo is not syncing anything recent, so I want to try logout and log back in or uninstall and reinstall - how do you do either or what is the best solution to the email account not syncing?
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 12, 2010
I accidentally went into Options, and clicked on Software Updates and now I get the icon in my icon drawer and I cannot cancel it! It failed, and yet still appears attempting and eating my battery time...any thoughts on how to get rid of it or cancel the action (not hide) I should never (learned my lesson) started?
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jan 12, 2012
So, got excited about the MotoACTV this past Saturday and bought online through Motorola. Realized soon after that my local REI had it in stock and I had a xmas gift certificate. Went to REI and purchased it - (Canceled my order for the Garmin 910XT in the process) Went back to the site to try and cancel my order but the 'Cancel items or order' button on my order page wasnt' functional. No biggie, I'll call. After being passed around to the same 3 depts TWICE, I was finally told the ecommerce section was closed for the weekend. Once again, I understand that.I then call on Monday, they tell me the order hasn't yet shipped but I'm not allowed to cancel it at that point. Don't quite understand and getting a bit frustrated at this point but whatever, I'll deal. Customer rep tells me that they'll issue a return slip and email it to me.
OK, I'm good with that.Wednesday comes and still no email with return slip. I call, go through the same 3 depts again and get someone else who tells me that it takes a while to get the return slip but I'll have it within 24 hours.24 hours goes by, I call again and get hung up on 3 times in the process before I can ever get to anyone. Once I get someone on the line, they tell me that it should be to me within the next couple of days... A RETURN SLIP?Once I finally lost my temper a bit, they said it would be 'escalated' and that I should be receiving it within a few hours... we'll see. They also let me know that I could not return it without the receipt.Meanwhile, I've completely soured on the one that I purchased and I'm considering returning it as well and changing my order back to the Garmin. By the way, I called Garmin's support team just to compare... night and day!
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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May 7, 2011
I am having problems with outlook email.I have a prodigy.net account (outlook express) and an outlook email account.The prodigy account is fully synchronized with my PC, but the outlook account is not.An email sent to my outlook account is posted to both the PC and to the Torch Smartphone.The problem is on the reply, an email sent from the Smartphone is shown only on the Smartphone and a reply sent from the PC is seen on only on the PC and is not visible on the Smartphone.
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Feb 20, 2012
how do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
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Aug 23, 2010
I know they are iPhone lovers, maybe Steve is paying them to leave it there since they dis the Torch so much.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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