BB Torch :: Unable To Delete Email Account
Jul 4, 2012
I have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
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May 8, 2011
Can somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
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Nov 28, 2011
I am trying to delete an email account on 9800, but my device keeps asking me for the username and password when I go to the email account management page.
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Jun 8, 2012
I have just got a new bold and want to give my Torch to my daughter. How do i delete my email accounts off the phone ? when I try get into email account settings all i get is "Your device had a problem connecting to the server."
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Jul 25, 2011
Its my last day at my current job tomorrow but I can't get my work email account off of my Torch. Any buttons related to email account management or setup don't work when I press them using either the button or touch screen. All other buttons on the screen work apart from those related to emails.
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Jul 14, 2011
My daughter has given me her old blackberry torch 9800. Having added my email address and it works well, but in "set-up" it shows email accounts (2) will my daughters email also shown.
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May 7, 2012
I have an iPhone 4 and am unable to delete an email account, when I go into the mail option within settings all of the account options and fetch new data are greyed out and unable to select. Ho to do it without having to restore factory settings?
Info:
iPhone 4, iOS 5.1
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Oct 31, 2012
I've just bought a second hand Torch 9800, but I'm not able to set up a private email account - only an enterprise account.
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Dec 4, 2011
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
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Oct 24, 2011
I am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
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Jul 7, 2011
I am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
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May 16, 2012
Model is TORCH 9810 version 7.0.0.585, platform 5.0.0.734 (suppose these codes refer to the software versions, am no IT expert). Problem: unable to permanently delete some messages, not all.
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May 17, 2011
unable to use the dete from handheld option
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Oct 27, 2011
I have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
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Apr 18, 2012
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
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Aug 12, 2010
I have a couple of emails from the enterprise server that are stuck in my inbox that will not delete no matter how many attempts...all other new messages from server and internet email delete fine like normal, just these two stuck.
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Aug 30, 2012
How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.
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Apr 16, 2012
When I was using a Blackberry with Email, I was able to deleted email on the phone display, but leave it so I can download messages to computer. Now when I delete from phone they are gone!
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Aug 3, 2012
I want to delete my Gmail account from BIS. So I went into the email preferences and deleted the account. I then noticed that the mail folder icon for my Gmail account was still showing up, so I went in and deleted the Gmail service books. That seems to have removed the account. I now went back to using the Gmail app (the one provided by Google), but what I'm noticing is that it no longer shows the yellow star on the Gmail logo when I have new mail. It works fine on my wife's BB (she has the same model as me). The app does retrieve the new message, but it seems as if it is not recognizing it as a new message. Did I properly remove the Gmail account from BIS?
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Mar 7, 2010
I had a pop email account first but then tried Nokia email which I prefer now. How can I get rid of the POP email account? There seems to be nothign where I would be able to delete it.
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Nov 22, 2015
I tried to check my work email from my Galaxy S 5, but changed my mind. Now I don't know how to delete and my phone keeps showing "account action required with my work email address on google. There is a little triangle at the bottom of the g,
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Apr 9, 2012
How to delete email off iphone but keep on email account.
Info:
iPhone 4S, iOS 5.1
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Jan 17, 2010
My friend gave me this phone after mine broke. Its the blackberry curve sunset. how to delete his email accounts and stuff.
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Aug 24, 2014
I have a godaddy email account from a previous employer. I know how to delete an email account, however when I try to do this with this particular email account I do not have a delete button. How else can I delete an account?
Info:
iPhone 5s, iOS 7.1.1
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Jul 5, 2011
We had some issues with devices last week; we swapped sims chips and did a few other troubleshooting steps. When I got my BB back I received this error when trying to open gmail.I have a BB Bold 9700 with the 6.0.0.448, platform 6.6.0.1,4,8 software installed
A new Blackberry device has been detected. You must move your email account to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to setup email on this device.
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Feb 20, 2012
how do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
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May 12, 2010
I want to sell my 5230 as i have found i really dislike touchscreen phones. I have managed to delete everything from it and have restored factory settings but my email is still showing in a bar across the home screen. I have tried for hours to cancel it but just cant figure out how. I clearly also need help using this forum as i just posted this in completely the wrong section then couldnt work out how to move it. Sorry if you have read it twice.
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Jul 1, 2010
I am new to BB i added a email account no problem, but i want to delete it! and use a different one,as all spam and unwanted mail is coming through, any help would be much appreciatted.
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