BB Bold 9700 :: How Do I Delete An Email Account And Use Different One?

Jul 1, 2010

I am new to BB i added a email account no problem, but i want to delete it! and use a different one,as all spam and unwanted mail is coming through, any help would be much appreciatted.

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BB Bold :: Delete Email Account OS 5, 9700

Jul 16, 2012

I have an unlocked Bold 9700 running OS 5 that I used briefly with an international SIM card service from the UK, and then abroad with a totally different provider (on a corporate enterprise plan). I recently re-established residence in the US and am allowing my son to use the BB for now. We have a new SIM from AT&T that has never had a BB account provisioned on it. I did a full security wipe on the phone. The phone is still receiving mail from a yahoo.com account. When I go to Setup -> Personal Email Setup and then click "back" (so as not to set up a new account) I get a message "An email address does not currently exist for your Blackberry device" -- and yet I am still receiving messages on the yahoo.com account and can reply, check out folders, etc. When I check the Service Books, there is no listing for any service book associated with the email account; indeed, no CMIME listing at all.How can I remove email access to the yahoo.com account from this phone? How in the world is it still receiving emails?

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BB Bold :: Delete An Email Account That Does Not Exist In Email Accoutn Set Up?

Aug 30, 2012

How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.

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BB Bold 9700 :: Gmail Will Not Delete An Account On Desktop Or Laptop

Jun 15, 2010

I'm a recent returnee to the Blackberry world, and I use a Gmail address as my primary address. I've noticed something, and this issue has been discussed in other posts, but not rectified to my satisfaction. If I delete an email on my BB, it does not delete on my Gmail account on a desktop or laptop. This can be incredibly frustrating. I tried using the Gmail mobile BB app, but it doesn't display HTML email, and my BB is used mostly for personal not for business. Maintaining an orderly email account is proving extremely difficult. I've had the DELETE ON: MAILBOX AND HANDHELD set both ways, and i've had the sync option on the MANAGE EMAIL ACCOUNTS submenu checked and unchecked, and it doesn't work any way i can set it.

It's a BB Bold 9700 on T-Mobile in the US.

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BB Bold :: Yahoo Email Account Won't Delete?

Feb 15, 2011

My Yahoo e-mail account won't delete. I wanted to remove my Yahoo account on my 9780 and went into setup to delete it. It no longer shows as a listed account in the setup menu but it still appears as an icon on the homepage. It's still active retrieving messages. I tried rebooting by removing the battery to no avail.

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BB Bold 9700 :: Email - Business Account Email Does NOT Arrive On Device

Jan 15, 2010

I hope someone can help because I'm losing the will to live over this one!

Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No

I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.

I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.

Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.

I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.

I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...

Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.

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BB Bold :: Cannot Delete Past User's Email Account

May 2, 2012

I've recently purchased a used 9900 and have gotten stumped on the following problem. The previous owner's emails are still coming into the general messages inbox.

Since I've gotten the device, I've done a full security wipe (multiple times), upgraded the OS to 7.1.0.402 (1333) and have gone through the service books without any success.

I've contacted the seller, who has in turn contacted Rogers Wireless to remove BIS service from his account (he switched to iphone) however, the messages from 2 of his internet based email accounts (Gmail & Yahoo) continue to be pushed to the 9900.

I've wiped the device (on-baord and via pc), I've re-entered by BBID, I've even attempted to access Rogers BIS activation page however, when I request the password to be resent, it send a blank field in the email.

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BB Bold :: 9700 Possible To Set Up An Email Account?

Aug 13, 2011

i have a gophone (prepaid) account. im using a bold 9700. is it possible to set up a blackberry email account so i can access blackberry app world

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BB Bold 9700 :: Setting Up Email Account

Sep 15, 2010

I am trying set up my email but it keeps saying the application has encountered an error and cannot continue. What can I do?

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BB Bold 9700 :: How Do I Create Email Account?

Jan 19, 2010

I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.

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BB Bold 9700 :: Impossible To Add Email Account?

Mar 31, 2010

I can not add any of my mail accounts to my new Bold 9700. I'm on 3UK. They can't solve the problem.

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BB Bold 9700 :: Email Account Not Working

Jul 17, 2010

just got a new Bold 9700 and is having trouble setting up the email. When we go through the wizard on the device, everything seems ok. The wizard takes the info, and says that a new icon is now on the home screen and email is ready to use. No icon is displayed (it is not hidden, i've checked), and when I attempt to send an email from the Messages application an error message comes up that says, "No message services configured. You will be redirected to the Setup Wizard to set up your email account."

I've also tried (numerous times) sending the service books, updating the host routing table, and doing hard reboots (removing battery). None of those seem to make a difference. If it matters, she is able to send SMS texts, and use BBM without an issue. I've emailed the accounts we have tried setting up (from my laptop) but the emails are not recieved on her device (they are in her inbox - checked on laptop).

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BB Bold 9700 :: Setup Email Account?

Jul 14, 2010

My phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.

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BB Bold 9700 :: Cannot Set Email Account / No Option Available

Jan 7, 2010

I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.

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BB Bold :: 9700 Lost Email Account?

Apr 23, 2012

have a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,

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Bold :: Cannot Set Up Email Account On Unlocked BB 9700

Jun 9, 2012

Help anyone? I have a 9700, originally from Telus. The phone was unlocked and I am now in Italy with a local SIM card. Phone and texting work, but I cannot setup email. The emails setup function in the setup routine will do nothing and the service status indicates that I am not setup. What do I need to do to get my emails? Is there an external website to set this up? When I inserted the new SIM card, I did get the SMS that the device is registered on the BB network.

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BB Bold 9700 :: How To Change Password For Email Account?  

Jul 16, 2010

Dear Blackberry users: How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.

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BB Bold 9700 :: How To Make More Then One Email Account On Phone

Aug 28, 2010

I bought a blackberry bold 9700 a few days ago, but I'm all new to blackberry, so I don't know a lot about them. When I first tried to set up an email address, I only had one option, and still only have one option which is a Blackberry Enterprise Server one. To try and set up my email I have to go to setup from the main menu, then to Setup Wizard, and then I have to go to email setup. As well as that, my facebook application doesn't work which I downloaded from facebook over blackberry internet.

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BB Bold 9700 :: Setting Up Personal Email Account

Aug 11, 2010

I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.

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BB Bold :: Unable To Activate Old Email Account On 9700

Mar 17, 2012

My Bold 9780 got the white screen of death. I have sent it off to get fixed, but while that is happening I have switched back to my old Bold 9700. When I try moving my old email account it says to put my email password in. I put the right password in and when I press activate it says 'Sorry, unable to continue your session. Please log in again.' I have tried logging in again multiple times but it still doesn't work, what shall I do???

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BB :: Unable To Set Up Email Account On Bold 9700 With T-mobile

Nov 20, 2012

Can't set up private email account on Bold 9700 even after 1 hour on phone with T-mobile Tech support and reset. I keep getting message "this device was unable to connect with server". Email account is with AOL.

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BB Bold 9700 :: Seperate Email Icon For One Specific Account

Jan 2, 2010

Just got my new Bold today. An upgrade from the old bold. On that one I had an email icon which was just for my BT emails and I used this rather than the messages one which included everything (aim, BBM, Emails). I don't see this icon on the new Bold. Is it not possible to have it anymore? I don't like having to wade though everything that goes into messages to get to my emails.

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BB Bold 9700 :: Outlook Email Account Change Our Password

Mar 16, 2010

I have a Microsoft outlook email account at work and we have to change our password every two months or so. I changed mine this morning and went to change it on my blackberry but it won't take the new password. It comes up with the following: "Please verify your email account information. The information you provided is incorrect" What am I doing wrong?

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BB Bold 9700 :: Synchronizing Phone With Yahoo Email Account

Mar 30, 2010

I'm the proud owner of a Bold delivered today, (software V5.0.0.545) running on the Vodafone network in the UK.I've set up my Yahoo email on the BB and under Email Reconciliation have selected "Delete on Mailbox and Handsets." My BB is receiving the Yahoo mails but if I delete an email on the BB it still appears in my Yahoo email inbox.Is there full synchronization between BB and Yahoo mail or have I made an error in the set-up? If Yahoo cannot synchronize will using Googlemail enable me to synchronize emails?

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BB Bold 9700 :: How To Delete Some Of Email Address Entries From The Device?

May 3, 2010

When I go to compose a new email, and I hit the first letter, I get a list of all the email addresses that have ever emailed me or that I have sent an email to. Question: How the heck do I delete certain entries from this list? Or how do I just clear the entire list? I prefer to delete certain entries like Outlook allows me to, but for some reason I cant find out how to do this on Blackberry Email.

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BB Bold 9700 :: Deleting Archive Folders Linked To Enterprise Email Account?

Jan 25, 2010

I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?

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BB Bold 9700 :: Un-synch Contacts In Address Book From Deleted Gmail Email Account?

Feb 13, 2010

So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?

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BB Bold 9700 :: Delete Old EMail Address And Carrier Icon After Transferring Contact

Aug 1, 2010

I transferred contact data from my wife's BB9000 to my new BB9700 using BB desktop software 5.0. As a result in my new 9700 bold I got transferred old email account from original BB9000. I could Hide buy I could not delete it and every time I try to send email my BB9700 giving me option to use both new and old email address

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BB Curve :: Delete Email Account But Once Set Up A New Account The Old Contacts Appear?

Apr 26, 2012

just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.

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Samsung Galaxy S II :: Delete Email But Not In Email Account?

Apr 16, 2012

When I was using a Blackberry with Email, I was able to deleted email on the phone display, but leave it so I can download messages to computer. Now when I delete from phone they are gone!

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BB Bold 9700 :: Phone Not Synching With Gmail - Deleting Email On Web Doesn't Delete On Phone And Vice Versa

May 14, 2010

I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.

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