BB Bold 9700 :: Deleting Archive Folders Linked To Enterprise Email Account?
Jan 25, 2010
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
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Mar 8, 2010
Is there a way to download or archive my email messages that are sent to my att.blackberry.net email address? I have all my other emails going to my outlook inbox but it is really frustrating that I cant figure out a way to archive my bb email messages.
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Aug 2, 2010
But when i am in my google inbox, and i swipe the email header to delete the email, it says archive. On my work exchange it says delete. Why? Does anyone else have this? Can't really says its a problem just an observation
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Dec 21, 2011
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
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Jan 15, 2010
My first post to a message board ever! I love my BB, but not being particularly tech savvy, I have been slow going. I have a few questions I was hoping someone could help me with.
1. I set up my personal e-mail address and have that working great. Today I set up my work e-mail address via the enterprise server. My question is can I get those work e-mails to go into a specific e-mail folder rather than the catch-all message folder (which drive me nuts and is hard to read)?
2. I thought that once I set up the enterprise system it would automatically download my work-base calendar and contacts (Microsoft office) to my phone. Is that not the case? Is there something I'm missing? Am I supposed to download the bb software to my work computer as well and sync?
3. Is there a way to get my sent e-mails to go into a sent e-mail folder for the respective e-mail accounts? Or is there a way to format the look differently?
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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May 30, 2011
I deleted my old e-mail because I changed my work. The problem now is that my old calendar entries are not linked to an e-mail and I can not sync those entries with the computer.
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Oct 10, 2010
I have several blackberry's (Curve 9360) all linked into the company's Blackberry enterprise server.There is one company email account, I need to be set up on three of these BBs.I'm told this cannot be done, as BB will only allow one email account to be linked to one BB mobile.
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Dec 12, 2011
how to delete an email account. When I go into set up and choose Email Accounts, it will not go into it.
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Jan 14, 2010
I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:
1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....
Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....
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Jul 14, 2010
Ive recently changed to a bold 9700 from a curve. Im using bes and i have several folders selected for redirection, however on the bold I cant view these folders all messages are going to the same place.
When i click on view folders i can see mms sms etc but nothing email related?! Im sure its fairly easy but this is driving me up the wall
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Aug 8, 2012
how to go about deleting an email account from my 9900 Bold. I have tried reading the explanation in the knowledge base, but I cannot even figure out how to Log in to the BlackBerry Internet Service account.
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Feb 8, 2010
I migrated to a different carrier. I setup a new blackberry email address on it. When I used BB Desktop Manager restore to bring my data onto the 9700, it brought my old email address along with it. The new carrier has no clue on how to erase it. I have to be careful now to make sure I am choosing new carrier when sending out emails otherwise they won't send. How do I delete the old carrier email address? From the handset or from Desktop Manager?
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Feb 13, 2012
When i go into the email setup it says i need to activate my enterprise account. it asks for my email and password provided by my system administrator. I can't seem to find where i obtain this password from and who is my system administrator??
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Dec 29, 2011
In "My Gallery" I can't see the folders that are linked from my desktop. I can see the files in the "Timeline" but not in "Folders". The problem is that I organize by folder, not by time. This makes it very difficult to find items in a fairly large library. When attempting to use "Folders", I either get a message saying that there are no pictures or videos, or the app force closes. The files are available in "Timeline".
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Aug 22, 2012
how to activate an email account. Whenever I click on the mail button, it shows: No accounts activated?Account activation To activate your enterprise account, enter details provided by your system administrator in the fields below I've read that it should first give you an option: Enterprise or the Personal account. In this case, it doesn't show any option.
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Jan 16, 2012
I never worked but my enterprise has been activated. I checked the Advanced options and the service book if there is an enterprise activation phrase but there's none. How do I get rid of it so that I can use my normal e-mail?
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Aug 6, 2011
I want to delete from my Blackberry all the Language Folders. There are a lot of them. How do I select a range of folders to delete.Specifically the Countries and Languages folders. I just want to leave the US files in them, all others can go.
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Aug 13, 2011
i have a gophone (prepaid) account. im using a bold 9700. is it possible to set up a blackberry email account so i can access blackberry app world
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Jul 11, 2012
I received my bold 9780 as gift, it's purchased in the U.S., and I live in Bosnia and Herzegovina. How i can activate enterprise account? there is sticker "T-mobile" on phone.
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Apr 28, 2012
Good day, I have a bb Bold 9700 running on the 6.0 server. I got a message with updates for bbm and twitter but was not able to execute them because I could not log in when requested to do so.I tried the reset password option just to make sure that I was entering the right one.I updated my thirdparty info.I also made sure that the device was registered with the wireless network.Each time I try to log in my "tries" (out of 10) keep going down and an e-mail is sent to my address that I registered the bb with. This is an example of one of them:This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
[code]....
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Sep 15, 2010
I am trying set up my email but it keeps saying the application has encountered an error and cannot continue. What can I do?
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Jan 19, 2010
I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
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Mar 31, 2010
I can not add any of my mail accounts to my new Bold 9700. I'm on 3UK. They can't solve the problem.
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Jul 17, 2010
just got a new Bold 9700 and is having trouble setting up the email. When we go through the wizard on the device, everything seems ok. The wizard takes the info, and says that a new icon is now on the home screen and email is ready to use. No icon is displayed (it is not hidden, i've checked), and when I attempt to send an email from the Messages application an error message comes up that says, "No message services configured. You will be redirected to the Setup Wizard to set up your email account."
I've also tried (numerous times) sending the service books, updating the host routing table, and doing hard reboots (removing battery). None of those seem to make a difference. If it matters, she is able to send SMS texts, and use BBM without an issue. I've emailed the accounts we have tried setting up (from my laptop) but the emails are not recieved on her device (they are in her inbox - checked on laptop).
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Jul 14, 2010
My phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.
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