BB Bold 9700 :: Deleting Old Carrier Email Address On Handset?
Feb 8, 2010
I migrated to a different carrier. I setup a new blackberry email address on it. When I used BB Desktop Manager restore to bring my data onto the 9700, it brought my old email address along with it. The new carrier has no clue on how to erase it. I have to be careful now to make sure I am choosing new carrier when sending out emails otherwise they won't send. How do I delete the old carrier email address? From the handset or from Desktop Manager?
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Aug 1, 2010
I transferred contact data from my wife's BB9000 to my new BB9700 using BB desktop software 5.0. As a result in my new 9700 bold I got transferred old email account from original BB9000. I could Hide buy I could not delete it and every time I try to send email my BB9700 giving me option to use both new and old email address
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Jun 20, 2012
how to delete an email address from a BB 9900 please? I have tried all ways to delete the email address and have been unsuccessful. Am getting very frustrated now as the phone needs to have all info removed due to sale. Have managed to delete all information apart from the email address.
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Aug 9, 2010
I just got a 9700 yesterday and I am in Canada. I don't see the "I want to reate or add an email address". I can't seem to find the solution to that. Couple other questions I have. I don't have a data plan, can I still use BBM and download all the apps ? Also do I need to set up an email account to download apps and use BBM ?
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Feb 14, 2011
My partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim. She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.
When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'
We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.'
...so we are unable to add the email address.
how to add the email address?
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Apr 27, 2010
Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?
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Sep 17, 2010
Trying to setup the personal email but in the Email Setup the only option available for me to select is the "I want to use a work email account with a Blackberry Enterprice Server". The option "I want to create or add an email address" is missing.
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Jan 25, 2010
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
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Mar 12, 2010
Im having a problem on setting up my email because the option "I WANT TO CREATE OR ADD AN EMAIL ADDRESS" is missing on my phone. Pls help me find solution.
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May 3, 2010
When I go to compose a new email, and I hit the first letter, I get a list of all the email addresses that have ever emailed me or that I have sent an email to. Question: How the heck do I delete certain entries from this list? Or how do I just clear the entire list? I prefer to delete certain entries like Outlook allows me to, but for some reason I cant find out how to do this on Blackberry Email.
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Aug 16, 2010
I have a lot of old messages in my visual voicemail and sms text. I have a Blackberry Bold 9700.
Is there some way I can delete all or most of these without having to do them one-by-one?
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Feb 6, 2010
How can I delete the last owners email address from the phone? it is a yahoo account.
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May 14, 2010
I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.
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Jan 28, 2010
I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
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May 2, 2010
i'm in france, i own a 8900 and i'm going to change for a 9700. I renew my contract and get the cell with my points, the only problem is i'm with orange and the phone is like that with Orange on the bottom. they just ruined everything... when i look t-mobile in US it's so much better than this orange logo... Is there a way to remove it ? to hide it ?
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Jan 19, 2011
I am having a blackberry bold 9700 carrier locked phone. It came with OS 5, now i want to upgrade the OS to V6. My question is will it allow me to upgrade the OS to V6?. I have seen OS6 from the same carrier on blackberry software download section which i prefer to use. If it allows, should i delete vendor.xml file?
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Jan 14, 2010
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
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Apr 4, 2010
I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.
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Sep 13, 2010
I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.
Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).
Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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Jun 3, 2010
My bb 9700 isn't showing my messages. I've tried changing the settings in my SMS inbox to show both messages and emails,but that doesn't work.
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Mar 16, 2010
I was just wondering whether it was possible to have my BlackBerry Bold 9700 use the default English US system, but be able to input asian languages such as Japanese and Chinese when sending SMS and Emails. If it is possible please enlighten me and, if possible, reply with instructions on which programs to download and what to do.
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Mar 15, 2010
got myself into a bit of a tight spot here. i bought the bold 9700 in malaysia but want to use it in china. but apart from subscribing to china mobile's blackberry service, can i use the bold 9700 without their email enterprise service?
i have checked all the menus and options a gadzillion times, but there seems to be no way around setting up an email without going through the enterprise service.so, i just want to confirm that before i decide to either dump the phone or subscribe with china mobile's blackberry service
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Jan 11, 2010
For my 9700 the carrier (China Mobile) shows up as @QhtY(triagle)(three horizontal lines).Anyone have any ideas? The SIM cards of other carriers show up perfectly fine. Reboots and battery pulls don't do anything. I've ungraded multiple OS's as well and the problem still persists.
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Aug 26, 2010
"Confirmed: there aren't any rim internal beta builds of os 6 for 9100 or 9700 yet. Thus carrier testing hasn't started. Just a heads up."Just posted on B Bleaks.I would have thought testing would have begun by now.
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Apr 25, 2010
I have an unlocked T-Mobile 9700 that I'm using on Cincinnati Bell Wireless.At certain points I still see T-Mobile screens or software displays - when I first open up the browser, when the phone first reboots, etc.It happens quickly and doesn't really bother me, I was just curious if certain software stuff like that was permanently set into the phone's OS even though it is unlocked and working well on another carrier..(I upgraded to .593 yesterday.)
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Feb 18, 2010
I've benn triyng to connect with my bold 9700 (ATT carrier) using the bb desktop manager but there's no "IP Modem" icon for it. I'm using version 5.0.1.28 Nov 11 2009.
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