BB Bold :: Deleting An Email Account From 9900?
Aug 8, 2012
how to go about deleting an email account from my 9900 Bold. I have tried reading the explanation in the knowledge base, but I cannot even figure out how to Log in to the BlackBerry Internet Service account.
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Jun 20, 2012
how to delete an email address from a BB 9900 please? I have tried all ways to delete the email address and have been unsuccessful. Am getting very frustrated now as the phone needs to have all info removed due to sale. Have managed to delete all information apart from the email address.
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Dec 12, 2011
how to delete an email account. When I go into set up and choose Email Accounts, it will not go into it.
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Mar 14, 2012
I can't add any email accounts to my 9900. I have followed all the general instructions i.e. settings, then email accounts...When I do this a screen appears thats says no accounts added and underneath an option to add Enterprise account? Which I don't have, this seems to be the only account that can be added.
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Jan 25, 2010
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
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Aug 3, 2012
I have recently changed my email address and need to update this on my Bold 9900. I go in to Setup > Email Accounts and tap/click on Internet Mail Account, however it does nothing. I have previously used this feature to add/amend email details. It allows me to click on Enterprise Account, but when I click on Internet Mail Account nothing happens. Have rebooted device a couple of times and get the same problem.
Device Details:
Blackberry 9900
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
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Nov 4, 2011
I cannot create a new e-mail on bb bold 9900 handsets. I got error message. "An error occurred during email account validation. Please check your information and try again."
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Jul 8, 2011
I am trying to delete an email account but when I click on SETUP> EMAIL SETTINGS > I am asked to enter user name and psswd. I am not given an option to view my current email accounts to choose one to delete. In addition, after I enter user name and psswd, I am then told to re-enter a user name b/c it is blank (which it isn't).
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Dec 8, 2011
It would seem there is a bug in 6.0 Bundle 2647. I go into setup/email ccounts/internet email. After selecting internet email, it simply returns o the setup dialog. I cannot seem to get to a screen where I can delete my gmail account
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Nov 14, 2011
I have set up a new email account on my phone but the old one still appears as an icon etc. I have read forums about deleting the old email by going to:Options ---> Device ---> Advanced System Settings ---> Service bookBut somehow the old email has a padlock icon next to it and cannot be deleted. It says, 'The service record cannot be deleted due to your Firewall settings. Contact your wireless service provider for more information.'Could somebody advise me further because
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Aug 17, 2011
I am having real issues with this, since I have been trying since I canned our internet service in February to delete the email account on my BB Curve to no avail.When I try to go into Settings --> Setup Wizard --> Email setup --> indicate to create or add an email address (Next) --> Next --> Enter my user name and password.... I keep getting an error message that my User name is "Blank user name. Type a valid user name.".... this is STUPID! It IS filled in!
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Sep 9, 2011
i've an email account on my bb curve 9300 , but i want to delete itWhen i try in the menu i don't found the way to do ietup-->setup wizard-->email setupi haven't "i want to add or create an email adress" , the only option available is about the creation of emails with bb enterprise server
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Jan 1, 2012
I bought my friends CS from her and we are not able to delete her email account. We have tried selecting delete, it responds but doesn't finish, it keeps saying 'Deleting account' how to delete her account?
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Jul 30, 2012
I have 2 contact lists on my 9900. Both with the same name, one will all my contacts in and one with only 36 in. I want to remove the small one as that is the one synching with Outlook, not the big one.
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Apr 2, 2012
I have deleted my configured e-mail from my blackberry 8520 curve but I don't know how to remove e-mail messages which is still reflecting in the message icon at the main screen.
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Jul 17, 2012
My blackberry 9900 keeps deleting the old mail and text messages on its own...any setting to stop this one. I have kept the validity as Max.
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Feb 7, 2012
I receive my Gmail emails on my Bold 9900. Problem is, if I've read the new emails on my computer first, they still show up as unread emails on my Bold.Is there a setting I can use that will make it so that if I've read emails on another device, the emails will no longer show up in the notification bar? As it is right now, all new messages show up in the notification bar, despite having read the emails already on my computer.Also, there is 1 Facebook notification that won't go away. There's nothing in the notification center, and I've opened and refreshed Facebook, but that 1 notification is still there.
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Jul 18, 2012
My 9900 is spontaneously deleting recent calendar history - without being synced - WHY??? And how do I make it stop?
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Dec 17, 2015
I am coming from a Motorola RAZRMAXX to the Motorola Moto X Pure and have found all good for the most part. One thing I am attempting to do is to prevent email deletes on the handset from deleting email on the server account.
Update - one IMAP and one POP3 account
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Feb 14, 2012
I am trying to modify the settings of an email account I have set up. Using Setup/email accounts it requests an ID Username and password. I have typed in I believe valid user ID and password and get the message "unable to log in to your Blackberry ID account". This is a different message to that if I type the worong password as that says "the user name and password do not correspnd to a valid balckberry ID". I've tried resetting the password and I can log into the web site using my ID and passord, but not my phone.
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Dec 19, 2011
Every time i try to verify my BlackBerry ID on my Blackberry smartphone Bold 9900, i get a notice "Unable to log in to your BlackBerry ID account". I have reset my password, but the note still persists
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Sep 30, 2011
i can not login to my blackberry id acount form my 9900 i keep geting masseg that unable to login to your blackberry id
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Apr 6, 2012
I recently changed my BlackBerry device and ever since, I have not been able to log in to my BlackBerry ID account from the new device (Bold 9900). I reset the password from my PC and used the new password on my new device and I keep getting the following message: "Unable to log in to your BlackBerry ID account" How can I fix this problem as I am not able to install any updates or install apps from BlackBerry App World.
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Nov 27, 2012
Italy and he needs to delete his email off he's blackberry as its costing too much but when he tries to delete it, it asks for he's app world id and password which he doesn't remember nor does he know the answer to he's secret question to reset the password. he has tried to create a new id but it doesn't want to work??
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Oct 7, 2011
i put in my email addresses and found my friends emails in my contacts how do i remove them out of my contacts. i just want the numbers?
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Dec 1, 2011
How can delete a secondary (personal) eMail account?
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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May 11, 2012
I had deleted an email id from my handset. However, its contact list is still there in my phone and I want to delete it as well.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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