BB Bold :: 9900 Won't Allow To Click Internet Email Account
Aug 3, 2012
I have recently changed my email address and need to update this on my Bold 9900. I go in to Setup > Email Accounts and tap/click on Internet Mail Account, however it does nothing. I have previously used this feature to add/amend email details. It allows me to click on Enterprise Account, but when I click on Internet Mail Account nothing happens. Have rebooted device a couple of times and get the same problem.
Device Details:
Blackberry 9900
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Mar 14, 2012
I can't add any email accounts to my 9900. I have followed all the general instructions i.e. settings, then email accounts...When I do this a screen appears thats says no accounts added and underneath an option to add Enterprise account? Which I don't have, this seems to be the only account that can be added.
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Aug 8, 2012
how to go about deleting an email account from my 9900 Bold. I have tried reading the explanation in the knowledge base, but I cannot even figure out how to Log in to the BlackBerry Internet Service account.
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Nov 4, 2011
I cannot create a new e-mail on bb bold 9900 handsets. I got error message. "An error occurred during email account validation. Please check your information and try again."
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Jan 6, 2012
How do I turn ON the keypad click on a 9900. The Keytone box in Keyboard 'options' is checked! The 'audible roll' in trackpad sensitivity is also checked, but that dont work either.
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Jan 6, 2012
Can I turn off the keystroke click on my BB9900? I haven't found it and it is irritating in meetings?
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Mar 1, 2010
I can get online but I can't click on anything. I get the arrow or hand but when I hit the tracker button nothing happens.
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Feb 7, 2012
I receive my Gmail emails on my Bold 9900. Problem is, if I've read the new emails on my computer first, they still show up as unread emails on my Bold.Is there a setting I can use that will make it so that if I've read emails on another device, the emails will no longer show up in the notification bar? As it is right now, all new messages show up in the notification bar, despite having read the emails already on my computer.Also, there is 1 Facebook notification that won't go away. There's nothing in the notification center, and I've opened and refreshed Facebook, but that 1 notification is still there.
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Feb 14, 2012
I am trying to modify the settings of an email account I have set up. Using Setup/email accounts it requests an ID Username and password. I have typed in I believe valid user ID and password and get the message "unable to log in to your Blackberry ID account". This is a different message to that if I type the worong password as that says "the user name and password do not correspnd to a valid balckberry ID". I've tried resetting the password and I can log into the web site using my ID and passord, but not my phone.
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Dec 19, 2011
Every time i try to verify my BlackBerry ID on my Blackberry smartphone Bold 9900, i get a notice "Unable to log in to your BlackBerry ID account". I have reset my password, but the note still persists
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Jul 20, 2011
I did a hard reset lately because I wanted to clear my enterprise email . Since this time, I can't active internet email like Hotmail on my torch 9800. I have the option to activate my old email in the menu "Email Account Activation" but when I try to verify my password I have an error message " unable to continue your session. Please log in again,"
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Mar 2, 2012
I did a hard reset lately because I wanted to clear my enterprise email . Since this time, I can't active internet email like Hotmail on my torch 9800. I have the option to activate my old email in the menu "Email Account Activation" but when I try to verify my password I have an error message " unable to continue your session. Please log in again,"
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Sep 30, 2011
i can not login to my blackberry id acount form my 9900 i keep geting masseg that unable to login to your blackberry id
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Apr 6, 2012
I recently changed my BlackBerry device and ever since, I have not been able to log in to my BlackBerry ID account from the new device (Bold 9900). I reset the password from my PC and used the new password on my new device and I keep getting the following message: "Unable to log in to your BlackBerry ID account" How can I fix this problem as I am not able to install any updates or install apps from BlackBerry App World.
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Dec 19, 2011
I recently switched from bold 9700 to torch 9860. I setup my msn and gmail account on my Blackberry and it worked fine until I activated enterprise email account. Both msn and gmail 's icon dispeared and i don't get emails pushed to my blackberry any more. I already erased both msn and gmail accounts on BB and re-setup, doesn't make a difference. the msn worked fine on my 9700 until i switch.
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Nov 14, 2011
Had Horrendous Pop3 problems with BTInternet so set up Forwarding of emails to other addresses hosted by Just Host.All seemed well until I tried to email my wife (BT FWD'd address) from my Blackberry 9900 - it kept bouncing. If I email the address the Forwarding is going to at Just Host or email from my laptop no problems. Just Host looked at the failure message and suggested contacting Blackberry and BT. But HTF do I contact support at Blackberry?This is the most recent failure message with some deletions.
Received: from [66.94.237.195] by nm2.access.bullet.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
Received: from [66.94.237.116] by tm6.access.bullet.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
Received: from [127.0.0.1] by omp1021.access.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
[code]....
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Jul 11, 2011
In august I bought the new Bold 9900, and suddenly my internet usage went up from 80Mb in a month to 80Mb in a week. I don't use my phone in a different way (no new apps,..) and I still use internet as I did before.
what I should do with this? My provider has a 200Mb limit..
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Oct 18, 2012
there is a 3G internet connection on my SIM card. I used to access the internet on another apparatus. After starting to use the blackberry, I cannot access internet on my blackberry. I have configured the correct access point of my ISP, but still I get a reply of "Browsing over the mobile internet is not included as part of your current service plan. To browse the web, you must use Wi-Fi or contact your service provider to change your service plan".When I remove the SIM card fro the black berry and use it in another device, I can access internet.
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May 24, 2012
When installing iOS 5 I somehow linked my iCloud to my moms account both on my iPhone and iPad. If I select the delete account button at the bottom of the iCloud settings, will it delete the account off of my moms phone too? She would rather not delete her iCloud account.
Info:
iPhone 3GS, iOS 5.1.1
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Jun 5, 2012
My internet account is still not active blackberry sucks!
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Jul 14, 2012
I recieved a Blackberry message stating I needed to enter my email password on the account which I have been using. I have followed the instruction by entering setup and clicking Email Accounts. On that screen it allows to me two options Internet Mail Account & Enterprise Account. However when I try and click the Internet Mail account nothing happens, it does not let me use this option. I have tried the Enterprise Account and it says "Status: initialzing service" but nothing is happening. (been like this for 30mins)
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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