BB Bold :: 9900 Freezes When Browsing Internet Through WiFi
Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Nov 28, 2011
I have an unlocked 9900 TMobile (US Version)
First of all, I don't have a BIS plan on my Tmobile but I want to browse using wifi.
I can connect to wifi, but I cannot browse, email or bbm with wifi connected. Also, I don't know where to configure hotspot on the 9900.
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Jul 22, 2012
I Connect to wifi with Excellent signal but no internet browsing. Can't go to google play or browse internet. Have tried all the tips available over the net but no luck....like using static ip, clearing the cache etc etc.
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Oct 22, 2010
After i get a WiFi connection and try to browse the Internet i get a message of error! what can i do to fix that problem? beside returning the phone to the shop!
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Jan 4, 2012
I consider myself an advanced technical user. Got a bit of an issue here which even my Carrier is stumped - they're currently suggesting replacing my handset which may resolve the issue but seems a bit extremem to me.Basically, the device was functioning fine up until yesterday when I received a Service Update which I duly carried out (read, delete text, reboot). After that, internet browsing ability ceased. Email however continues albeit much much slower.If I connect on wifi however, I am able to browse although images in aps like Facebook won't load - very strange.I spoke a couple of times with Tech. Support and we've tried resending Service Books, re-registering the Host Routing Table and full reboots. None of that worked.
My hunch is and given the inconsistent nature of of the issue is that the problem lies in the Service Books or HRT somewhere.
Details:
Carrier: Orange UKService: BISDevice: Bold 9900
OS: 7.0 Bundle 2406
HRT GW: <Personal Content Removed>
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Dec 25, 2011
If there's a full screen browser setting on OS7? I have a 9900 and would like to maximize the screen's real estate while browsing. I'd like to hide the top bar with the favicon, battery indicator, signal strength, etc..
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Sep 14, 2011
How to browse the internet using wi-fi network instead of 3G or mobile network?
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Nov 19, 2010
Recently my Bold 9700 has been having browser issues! If I try to open a link off a webpage or facebook/twitter, it comes up with "insuffeicent data coverage" or whatever, even though I have full 3G and full Wifi! Also if I try to open a bookmark, or even google, it just sits requesting and then fails to load! I've done many a reboot, deleted wifi router and re added with no luck! Also its affecting the Facebook/Twitter app and won't load new posts.
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Feb 15, 2010
Is there a way to have the time displayed when I am browsing or on the internet? Now I only have the name of the site I am viewing whether I am on Edge or 3G and my signal.
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May 11, 2010
I face this problem with my new E52: After connecting it to internet through Wifi and usually when i try to close my connection the phone appears the message "System Error" and "freezes" while the only way to start it again is through turning it off and on.
The software version is the 021.013 (3-7-09) and for my mobile network is the last available version (there is no any update available today). Another problem with this mobile is that usually looses it's date or time while it is turn off during the night or sometimes turning it off and on.
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Feb 16, 2010
Whenever I try to browse the internet using my phone's browser, It always say " Your browser's cookie functionality is turned off. Turn it on". What should I do?
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Jul 5, 2012
when i press the lock button at the top of the phone to lock it, or the backlight switches off when it is idle, the phonee freezes. when i press the lock button to unlock it (or press any other key) the keys and trackpad light up, but the screen stays blank. after a few battery pulls i finally get the phone to reboot and have to do this every time. how do i fix this?
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Nov 13, 2011
Before 3 weeks I bought the new BlackBerry 9900. At the beginning it was perfect it didn't freeze! Now when I unlock it it freezes, when I chat with someone it freezes, when I open a group in BBM it freezes! By day it freezes tallest 50 times!! And takes 1 min or seconds! What should I do?
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Nov 27, 2012
I am experiencing a major problem with my BB 9900. Whenever I tried to turn on the Bluetooth, it freezes the phone and shutting down and restarting the phone will not even resolve the problem. I must removed the Sim from phone before the phone can be working and immediately I re-inserted the sim, the phone freezes again.
The phone will not work again with SIM inserted except I wipe off the phone memory when sim is not inserted and reinstall it to a later day. More so, the WiFi does not comes up whenever I tried to turn it on. What could be done to get this phone back to the good working state.
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Aug 19, 2010
Running OS 7.1.0.746 on the Rogers NetworkEverytime I add or edit a contact and press "save" the phone freezes for up to a minute before I can use it again.This also happens when inviting or accepting a new BBM contact. (BBM 7)I've already done a OS re-load and a re-install of BBM 7. Available Application Storage: 102.8 MBAvailable Built In Media Storage: 6.2 GB
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Jul 2, 2012
I bought my bold 9900 from UAE and used it for few months there and I suddenly had to move to Sri Lanka. The phone was very fast and the clock thing never appeared. Then i changed my sim to Dialog when I landed in Sri Lanka. The phone suddenly started to heat and the battery drained in minutes and freezes. The clock thing appears every minute and the phone battery drains even when I don't use it.
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Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Nov 14, 2011
Had Horrendous Pop3 problems with BTInternet so set up Forwarding of emails to other addresses hosted by Just Host.All seemed well until I tried to email my wife (BT FWD'd address) from my Blackberry 9900 - it kept bouncing. If I email the address the Forwarding is going to at Just Host or email from my laptop no problems. Just Host looked at the failure message and suggested contacting Blackberry and BT. But HTF do I contact support at Blackberry?This is the most recent failure message with some deletions.
Received: from [66.94.237.195] by nm2.access.bullet.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
Received: from [66.94.237.116] by tm6.access.bullet.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
Received: from [127.0.0.1] by omp1021.access.mail.mud.yahoo.com with NNFMP; 14 Nov 2011 09:33:23 -0000
[code]....
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Jul 11, 2011
In august I bought the new Bold 9900, and suddenly my internet usage went up from 80Mb in a month to 80Mb in a week. I don't use my phone in a different way (no new apps,..) and I still use internet as I did before.
what I should do with this? My provider has a 200Mb limit..
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Oct 18, 2012
there is a 3G internet connection on my SIM card. I used to access the internet on another apparatus. After starting to use the blackberry, I cannot access internet on my blackberry. I have configured the correct access point of my ISP, but still I get a reply of "Browsing over the mobile internet is not included as part of your current service plan. To browse the web, you must use Wi-Fi or contact your service provider to change your service plan".When I remove the SIM card fro the black berry and use it in another device, I can access internet.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Aug 3, 2012
I have recently changed my email address and need to update this on my Bold 9900. I go in to Setup > Email Accounts and tap/click on Internet Mail Account, however it does nothing. I have previously used this feature to add/amend email details. It allows me to click on Enterprise Account, but when I click on Internet Mail Account nothing happens. Have rebooted device a couple of times and get the same problem.
Device Details:
Blackberry 9900
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Sep 11, 2011
Torch 9850OS 7.0.0 When someone calls me and I'm on the internet, my phone just rings on their end and it doesn't show anything on mine. Then I'll get a voicemail notification from whoever just called.I have never had this issue before with a BB and I've had 6.
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Sep 19, 2012
I connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
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Aug 29, 2011
Does anyone know definitively what, if any, deployment of Wi-Fi/UMA the 9900 is going to get (in a future software update)? I have heard that it isn't getting it at all, it is getting UMA or it is getting GAN-Lite. I rely on this connectivity so much that it will make the difference between me buying this new Bold or not.
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