BB Bold :: 9900 Freezes When Lock It?
Jul 5, 2012
when i press the lock button at the top of the phone to lock it, or the backlight switches off when it is idle, the phonee freezes. when i press the lock button to unlock it (or press any other key) the keys and trackpad light up, but the screen stays blank. after a few battery pulls i finally get the phone to reboot and have to do this every time. how do i fix this?
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Nov 9, 2012
I bought a original packed SIM-lock-free Bold9900 and discovered that it is a German Telekom locked device. How can this be ? As a Vodafone customer this Bold9900 is completly useless - Vodafone cannot connect my Bold9900 and I see the T of Telekom Why does RIM not have a quality assurance ? All my friends - most of them are not iPhone fans - are laughing about me because I am / was stil a Blackberry fan.
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Nov 13, 2011
Before 3 weeks I bought the new BlackBerry 9900. At the beginning it was perfect it didn't freeze! Now when I unlock it it freezes, when I chat with someone it freezes, when I open a group in BBM it freezes! By day it freezes tallest 50 times!! And takes 1 min or seconds! What should I do?
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Nov 27, 2012
I am experiencing a major problem with my BB 9900. Whenever I tried to turn on the Bluetooth, it freezes the phone and shutting down and restarting the phone will not even resolve the problem. I must removed the Sim from phone before the phone can be working and immediately I re-inserted the sim, the phone freezes again.
The phone will not work again with SIM inserted except I wipe off the phone memory when sim is not inserted and reinstall it to a later day. More so, the WiFi does not comes up whenever I tried to turn it on. What could be done to get this phone back to the good working state.
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Aug 19, 2010
Running OS 7.1.0.746 on the Rogers NetworkEverytime I add or edit a contact and press "save" the phone freezes for up to a minute before I can use it again.This also happens when inviting or accepting a new BBM contact. (BBM 7)I've already done a OS re-load and a re-install of BBM 7. Available Application Storage: 102.8 MBAvailable Built In Media Storage: 6.2 GB
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Jul 2, 2012
I bought my bold 9900 from UAE and used it for few months there and I suddenly had to move to Sri Lanka. The phone was very fast and the clock thing never appeared. Then i changed my sim to Dialog when I landed in Sri Lanka. The phone suddenly started to heat and the battery drained in minutes and freezes. The clock thing appears every minute and the phone battery drains even when I don't use it.
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Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Oct 15, 2012
I screen locked my new 9900. Now the screen does not come back on at all? Is this a problem on the 9900?
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May 30, 2012
I found a very annoying bug in my bold 9900 (latest firmware):When you activate the keypad lock (hardware button on device's top) you are still able to shutdown the device into standby by pressing ~ 5 sec. the power off button (hardware button right side: "power").this is a absolutely no-go.
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Jul 31, 2012
I have been using bold2-9700 for the past 2 years and till today I havent faced any problem with it but recently, like 3 months back I bought a new bold 4-9900. It was working fine but by the second month it started giving me hangs and it got a bit slow, I know that was expected so I dint really care much but from the past 2-3 days I have been facing a new problem; my bold 4-9900 lock button is not working at all, I have even checked the settings but I could not find any thing related to it, I am really tensed as it has just been 3 months and it has given me problems.
The second problem I have facing is my scroll is not working properly as well, If I am on the menu then I am not able to scroll up or down unless and until I touch the screen. I went and checked the settings as well but no luck, but I did notice that when ever I open something on the right corner EN box appears and I think that is the thing which is not allowing the scroll to move. Please help me out as I dont want to give it for repair.
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Apr 7, 2012
just bought a brand new bold 9900 yesterday and was feeling all excited about it.however, when i tried to typed messages be it a sms, whatsapp or on bbm, as long as i pressed c, z, m, n or space, the screen will get locked up immediately. tried updating my OS to 7.0 and 7.1 (current) but that doesnt help at all.wondering is the hardware defective or the problems lies with the OS.
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Aug 31, 2011
how to get the personal information on the lock screen? when i lock my device it just blacks out.do you have to change the back-light settings?
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Dec 22, 2011
I'm a proud owner of a new Bold 9900 bought today. However, just now i was trying the Holster and it doesnt work. I believe the magnet is placed abit too low. As when I tried my phone placement outside the holster it seems to be able to auto lock if i placed it abit lower. Is there any way to get the holster replace?
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Sep 5, 2014
My iPhone 5 lock button presses fine and is smooth but when I press the button it screenshots and then freezes both the home and lock buttons from working.
Info:
iPhone 5, iOS 7.1.2
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Jan 12, 2012
My screen locks up during calls as it should but i cant get the screen back on again unless i pull the battery out
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Jul 3, 2010
I am not able to use my phone lock screen. When I tries to lock then a sign of lock comes and screen freeze. And on pressing back button the phone comes back to the home screen.
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May 16, 2012
I have a iphone 3gs on AT&T and I updated to IOS 5.1.1 a week ago and my phone freezes at the lock screen and when I go to turn it off I can't even do that, I've tried resetting it multiple times and it doesn't do any good.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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May 11, 2010
I want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
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Oct 18, 2011
After downloading and installing a theme from apps world my bb 8900 just freezed on the home screen and won't respnd to nothing.I tried resting it with ( alt+cap+del ) but when it rebooted it comes back with the same frozen screen.I tried battery pull and the result remain the same.It also won't connect to the desktop manager despite been connected to the pc.
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Apr 27, 2012
Problem adding new contacts? When I go to my contacts book - to "new contact" and click to add -- nothing happens - it's as if I didn't click it - or else it freezes up and I have to do a hard reboot. Same thing if I go to the call log and click to "add to contacts" -- nothing happens. Blackberry Bold 9700.
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Nov 17, 2011
I have purchased my phone about 2 weeks back, did not face any problems at all. Untill today, I was just messaging with my phone, than decided to run to some other errands. When I got back it had been shut off. When I rebooted it, the red led turns on for a moment and the device starts up, the bar though just stops and freezes a quarter of the way though. Tryed rebooting a couple of times.
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Nov 10, 2012
Blackberry, locks ups and freezes and will not complete back up
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Jul 25, 2011
I have just installed the latest update for my Bold 9780 from the Blackberry site. The version now shows 6.0, bundle 2647. I do now encounter a problem. When I access the email setup the device freezes and I can't exit that page anymore. The device has to be turned off, then back on. I did not have this problem prior to the update. Everything else appears okay.I am on the German Telekom network.
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Jan 30, 2012
my phone freezes for long periods of time, i have to keep talking the battery out
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Nov 9, 2012
Can't seem to revert to OS 5 coz my desktop software (fully up to date) can't seem to connect to the device. The USB connection worked perfectly 10 minutes ago before I upgraded to 6. My problem is that I can't use the trackpad to click accept on the licence agreement, the trackpad seems dead itself, can't scroll or anything and the agreement is on the screen all the time..
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