Unable To See Folders Linked From Desktop
Dec 29, 2011
In "My Gallery" I can't see the folders that are linked from my desktop. I can see the files in the "Timeline" but not in "Folders". The problem is that I organize by folder, not by time. This makes it very difficult to find items in a fairly large library. When attempting to use "Folders", I either get a message saying that there are no pictures or videos, or the app force closes. The files are available in "Timeline".
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Dec 12, 2011
To configure synchronization for different folders and data files using BlackBerry Desktop Software 7.0, complete the following steps:
Connect the BlackBerry smartphone to the computer.Open BlackBerry Desktop Software, and click Organizer.Click Configure... beside the data type (Contacts, Calendar, Tasks, Memos) that requires sync with an alternate folder.Click Advanced...Select the Folders tab.Select the radio button for Select different <contacts/ calendar/ tasks/ memos> to sync.Navigate to and select the specific item to be synchronized from the list and click AddClick OK.Click OK.
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Jan 25, 2010
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
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Apr 27, 2015
I've linked a contact with my yahoo mail id and now I'm unable to edit or delete it. Tried to turn off the sync option, but still no use.
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Jul 14, 2012
I have just come back to Nokia from Galaxy Ace but i an stuck with new folder option although the 701 is a better on gps and memory and brighter screen but still not fully convinced Some things seem a lot harder to do!!
1) I have a created a New folder and want to drop PDF time time tables in it " No problem ! But how do I put it on the desk top or create a short cut to it
2) The same thing applies to notes how do you put the notes that you have created on to the desktop or shortcu I have put the note app on the desk top but needthe ntes i have created t
The shortcut or wiget option on the desktop does not go to anything except installed apps And the Options on folders only show copy or move but not to desktop.
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May 26, 2010
I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.
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Aug 19, 2012
I have a few pictures I'd rather no one saw, so I went to 'pictures' and made a new folder called 'backgrounds' and moved it to there and hid the picture. But now when I try to retrieve the pictures I'm going to media -> explore -> media card -> pictures.but it's not showing my 'backgrounds' folder, so I have no option to show hidden.
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Oct 25, 2012
I just bought my new Xperia mini pro. i read about creating folders but m not able to do it..the apps from the menu go to the home screen. Also is it possible to make the folders password protected.
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Nov 3, 2012
I'm trying to connect to my shared folders on a Windows XP machine through the My Files app, but it keeps saying the login is incorrect. The shared folders are the typical XP Shared Documents in My Computer, and I can access them through EStrongs File Explorer easily, and the PC has a username and password so that's not the problem. It doesn't matter what I type in for that anyways.Shouldn't this work out of the box? It seems like I have to jump through some unspecified hoops here, and there's no clue what I'm supposed to do. It looks like a useless feature at this point.
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Aug 13, 2012
Curve 8520 has synchronised well with Outlook 2010 that uses hotmail connector. Suddenly stopped working and gave error message "Unable to access local folders. If your Outlook profile uses hotmail connector you must create a local data store (PST) and set it as the default delivery location for the profile"
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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May 10, 2011
i have a blackberry curve 9320 i have the desktop software could you tell me where i get the desktop manager
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Jun 1, 2011
I have two BB's and my newest (9800) is set up with a carrier's BIS. The phone is unlocked and I want to use it with another carrier's BIS service. If I re-register my old BB with my original carrier's BIS I think (from what I've read) that will release my PIN for use with my new carrier's BIS, but does anyone know if the PIN is locked to the carrier or the BIS? And will I also have to get the PIN released from my carrier?
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Jun 28, 2012
I have recently purchased an macbook and i am trying to get my iPhone to sync but it is still linked to my old pc. How do i unlink it from my pc so i can set up my mac as the main pc?
Info:
iPhone 4
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Aug 10, 2010
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
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Nov 13, 2012
I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
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May 14, 2010
I have been trying for days to install the desktop software for my Blackberry 8350i. I have an HP G60 with Windows 7. I have tried even installing the older software and it is still now working. I keep getting the "The wizard was interrupted before BB Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again."
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Sep 1, 2010
Since my computer automatically downloaded and installed DTM 6.0, I have had nothing but problems. I was unable to get DTM 6 to recognize my BB Curve 8330, so decided to go back to version 5.0.1, which had been working flawlessly. Unfortunately, I have been unable to uninstall 6.0, and keep getting Error 1316.I have looked up all the previous responses to this error, and followed the directions given - have done the clean uninstall as described in KB02206, even doing the "Additional Information" at the bottom of that article, without success. I still show both Blackberry Desktop Managers in the Programs list, but the Control Panel does not recognize them as programs, so I can't uninstall them. I even tried to reinstall version 5.0.1 despite this with no success - same error. I am running Windows Vista, 64 bit with all the critical updates installed. I was using Trend Micro Internet Security initially, but recently switched to BitDefender. I have lots of hard drive space, and have 4 Gb Ram with a Dual core processor.I really hope someone can help me with this. I'm getting more concerned by the day as I have no recent backup of my Life!
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Jun 12, 2012
i have been trying to dwonload the blackberry device software and i am unsuccesful!!!wenevr i try to download it...an error message pops up saying to install microsoft redistrutble c++ 2008 pending...then there is an option for install ...i click it..something gets installed and then i get an window saying blackberry desktop sofware that requires microsft redistrutable package is installed....then i click ok..an then i get a window saying installsheild wizrd complete.
the wizard has been interrupted before blackberry dekstop sofware could be completely installed your system has not been modified.to install the program at a later timeplese run the installation again.
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Sep 16, 2010
I have a Curve 8330 and installed the new Desktop Manager 6 on a Windows 7 (64 bit) brand new laptop. I can sync the device fine with Outlook 7, but when attempting to backup it gets to the end and then gives an error "All data was not backed up"; when I view details, it says "Date type - profiles" and "entries - 7/11." I click OK (the only option available) and the backup file is never created.
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Nov 6, 2011
Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.
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Aug 3, 2010
I'm a newbie in here and need help. So, to keep a long story....long. Recently Dell recalled my hard drive and sent out a new one. Previously I was running XP Pro/Outllook '03/with an 8820 and BB Desktop 4.6 flawlessly. Now, with the new hard drive I am running Vista Business (32bit)/Outlook '03/with a brand new Bold 9700 (T Mobile) and BB Desktop 5.0.1. I am unable to setup intellisync with outlook. When setting up sync, I get through all the motions and get a "Runtime error", "Unable to find system in table file". I searched all over the internet and did everything that I could find for this to no avail. I reset the connection in dos per the tech guide on here, it didn't work. I did the clean install with removing registry entries (with all available BB Desktop versions, 4.6 - 5.01) none worked. I need to be able to sync my contacts and calendar! Is there a BB tech line number?
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Jul 20, 2012
i am using att branded unlocked 9810 on t mobile. recently i updated it to 9810jAllLang_PBr7.1.0_rel998_PL5.1.0.230_A7.1.0.284. it worked fine for a hour after that i uninstalled one of the app from my BlackBerry Desktop Software the phone restarted and since then it is stuck on att welcome screen i pressed the phone button and i can see my contacts even make and receive calls switch between 5 default application but the phone wont go home screen. also i am unable to connect to my desktop manager.
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Oct 29, 2012
Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process.
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Feb 17, 2012
I am getting error 102 on my bold 9900. Not able to restart and neither the desktop manager recognises the set
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Dec 10, 2014
I have an iPhone 5S, with iOS 8.1.2Â I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?Â
I had an important app. (Memos by bluemarblesoftware.com) that I accidentally deleted. It of course had many memos, some with quite a lot of information. I did sync my phone on a regular basis and I think the memos should be on the desktop computer. I tried to do a restore function but I got a message saying there was not enough room on the iPhone. How much room is needed?
Info:
iPhone 5s, iOS 8.1.2, Memos by Bluemarblesoftware.com
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May 30, 2011
I deleted my old e-mail because I changed my work. The problem now is that my old calendar entries are not linked to an e-mail and I can not sync those entries with the computer.
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Nov 19, 2015
I have a samsung galaxy s5 and all of my information linked to my contacts is gone, including, names, pics and ringtones. All of my call logs and texts are still all there but only have a number attached to them. Is there a way to get all of the missing information back?
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May 19, 2012
I am trying to silence two of the three email accounts I have linked to my phone and can't seem to find a way. I can silence all or none? I would be shocked if there was no solution to this problem?
Info:
iPhone 4S
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Oct 10, 2010
I have several blackberry's (Curve 9360) all linked into the company's Blackberry enterprise server.There is one company email account, I need to be set up on three of these BBs.I'm told this cannot be done, as BB will only allow one email account to be linked to one BB mobile.
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Jun 14, 2011
I recently turned my phone off and removed the battery and sim card because the phone froze. When the phone came back on my contacts were changed. Each contact was linked to 1 telephone number plus the correct number. Also there were several contacts that have my yahoo email contacts linked to them
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