BB Curve 83xx :: Unable To Backup Using Desktop Software 6
Sep 16, 2010
I have a Curve 8330 and installed the new Desktop Manager 6 on a Windows 7 (64 bit) brand new laptop. I can sync the device fine with Outlook 7, but when attempting to backup it gets to the end and then gives an error "All data was not backed up"; when I view details, it says "Date type - profiles" and "entries - 7/11." I click OK (the only option available) and the backup file is never created.
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Mar 7, 2010
So im downloading desktop software to my laptop and i see 6 versions.
Version 4.5v
Version 4.6v
Version 4.7v
Version 5.0v
Verison 5.0v service pack
Version for mac os
My current software on my curve is the 4.5 and i was told that that is NOT the current software for the phone. So can i download 5.0 or will i need to do something else for it to work?
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Sep 7, 2010
I cannot find another thread with answers about what I am looking for so am making a new one. Please forgive me if I overlooked something.
Recently I upgraded my computer to Windows 7 from Vista.Now, the computer doesn't recognize my BB, and Desktop Mgr doesnt *find* the BB when plugged in. All worked perfectly before I upgraded the OS on my computer....now, nothing works. I tried reinstalling the software but that did not help.Please advise on what I should do or try.
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Sep 2, 2010
cant detect device on vista/dell?
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May 23, 2010
So, went through and deleted some applications I don't use and then address book was gone.
I deleted:
Google Talk
Facebook
and maybe 1 other, but no core apps
No backup.
Any ideas?
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May 2, 2010
The part on my BB Curve 8330 where you charge/sync it is loose and starting to fall out. I'm unable to charge/sync my phone anymore. Is there a way I can save all the information on my phone without syncing it?? I don't even remember the last time I did it, so I know there's a lot of new info on my phone. Also, does anyone know if this is covered under the Verizon Warranty?? I would appreciate any help ya'll could offer me! Thanks so much!!!
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May 25, 2011
I want to begin using a different smartphone so I used the backup feature on BB Desktop to save my info. How do i get that data to key into my new phone? Windows says its cannot open the (.ipd) file and the only program i see on the web costs $29.95. Is there an easier / free way to get this data?
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Mar 10, 2011
Is there a way to do a backup (in the SD memory) from the Handheld without using Desktop Manager
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Sep 15, 2010
The Last sync and Last backup dates don't update when I connect to BB desktop and do auto sync and backup. This causes backup to run every time I connect instead of weekly like I have it setup. If I do a manual sync the date updates but if I do a manual backup the date stays unchanged. I'm running desktop 6.0.0.43 and OS 5.0.0.886. Does anyone know how to cure this problem?
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Sep 1, 2010
Can someone help? Getting error message saying "You cannot save your backup file to \network folder name . Please select a different folder with write permissions." I can write to the folder selected, but the software can't. It did on all my other versions of BB Desktop.Can only save to local C drive.
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Apr 23, 2010
For some reason I am not getting my hotmail e-mails. I have the address on the BB. It shows the folder, but I am never notifed of new e-mails.this problem just started recently.
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Jul 26, 2010
After installing a 8gb media card in my BB Curve 8330, I am no longer able to access bookmarked links (aol, google, weather, etc). If I remove the media card, all normal bookmark functions return.
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Feb 21, 2010
My data port on my 3 month old 8330 died and Sprint gave me a new one today. The contacts were transferred at the store - but after I restored from my DM backup done one week ago - none of my other settings were restored. What did I do wrong or what have I missed? Sprint rep told me the backup restore would get my new 8330 back to being just like the old one - but it's not.I want to get my email settings, apps, ring tones, wallpapers etc, back. I don't want to have to create everything over again when I have a good backup.
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May 19, 2010
I just got a curve 8330 from a friend and had the service switched to it from my LG voyager today. Went to the Verizon store and they were unable to transfer my contacts. The guy told me that in options, because "wireless sync" says Not Available, he couldn't do it. I can't change that setting either.
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Feb 10, 2010
I've gone ahead and bought a 8GB Sandisk card because I don't want to be limited on the amount of music I can put on my player at any given time.For the most part the thing works(ed) like it was suppose to. Dragged over all my Media files from my 1gb and things have been cool ever since.Now while I take good care of my BB Curve 8320, it takes the odd fall here and there. Never enough to damage or mar the screen and these falls have happened WITH the new 8GB card inside.....up until today, when it took a bunny hop of a fall...and now the card is "Unreadable and needs formatting"
WTF? I'm all ready to format it, but whenever I try doing so using the Blackberry...it freezes. Whenever I try doing it on my computer...I get no response. I heard someone said to put it in the big SD adapter thing and try using it on a comp and formatting it there...I'll have to search for a comp with an SD drive to get that done in a bit...but incase that doesn't work...Do I have any other options?
This is absolute crap..when I opened the BB to see if the chip was dislodged, it wasn't...the BB won't read it now...it reads the other 1gb quite fine but not this one....and living in a third world country It's not like as is I can bomb over there and get another card for a decent price as opposed to purchasing a severly marked up one here. Has anyone ever had this sort of problem with any of the bigger model phones? I'm starting to think that this Curve thing is too 'delicate' for my liking.
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Sep 5, 2010
I am getting the unable to display message on multiple websites: example: fark.com/pda. I have tried everything listed on the forums. I even re-sent the host routing table and tried re-provisioning. Nothing worked.
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Jan 6, 2010
My Stats: Blackberry Curve 8310 on AT&T NO Data Plan I have done my research and after about a week of searching I have not been able to come up with an answer Before I knew that my 8310 was not able to get WIFI I deleted my TCP Settings.I re entered my TCP Settings with:
APN: WAP.CINGULAR
Username: WAP@CINGULARGPRS.COM
Password: CINGULAR1
After these settings have been restored I am still unable to send and receive a picture message. Things that I have tried: Battery Pull Uppercase and Lowercase entry for my TCP Settings I considered doing a factory reset but I don't want to lose my brickbreaker high score
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May 10, 2011
i have a blackberry curve 9320 i have the desktop software could you tell me where i get the desktop manager
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Jan 9, 2010
My blackberry sprint curve 8330 is paired with blue tooth on our apple imac. I can transfer address book. I can not sync my calendar. I go to calendar i am using and press menu, but it won't let me turn on wireless sync? It only gives me the option of NO. What do I do now?
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Nov 13, 2012
I have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
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Nov 6, 2011
Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and downloaded it again from this site. Have just tried again and getting the same message.
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Oct 29, 2012
Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process.
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May 26, 2010
I just loaded up the Desktop Manager from Blackberry's website but when I click on the icon to start it I get the attached message. I also loaded the software from the CD in the box with the same result.I can't do anything from here. Saving the file Desktop doesn't fix it. If I click on Find I get a message saying the filetype htmlfile is not found.
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Feb 19, 2012
My BB 8520 went faulty. I backup the data on my home pc running XP. The handset was replaced but I am now unable to restore the data to the new handset. The backup file comes up but cannot restore.
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Apr 13, 2011
My Blackberry 8530 has been giving me this error message for 24 hours: "Desktop Email program unable to submit message." It occurs when I try to reply or send a new message from my "Desktop" email. I have done everything that has been recommended--including a complete wipe and reload of Enterprise Activation. The other email program (non exchange/enterprise) on my blackberry works perfectly fine.
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Jan 13, 2010
When I try to sync the contact list from outlook I get the error "unable to read application Data". I can sync my calendar, tasks and memos from Outlook, but for some reason I have problems with the contacts.
I have a Curve 8520
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Aug 9, 2010
I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.
Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??
I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".
I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.
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Jul 15, 2012
I'm using BB Bold 9900 and a Mac running on OSX 10.5.8 and downloaded the BBDS. I wanted to update my phone's OS into 7.1 and as I'am updating it get stuck on backing up social feeds then gives me a message saying "BlackBerry® Desktop Software failed to backup your BlackBerry® device. The device was disconnected."
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Feb 1, 2010
My wife and I each have a Blackberry phone. One is an 8100 the other is an 8200. I cannot figure out how to backup them both up on the same PC with Windows Vista. The Desktop Manager software does not seem to allow two different phones. I also have tried to install two different versions of Desktop Manager in different directories without success. How can I back them both up?
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