I'm using BB Bold 9900 and a Mac running on OSX 10.5.8 and downloaded the BBDS. I wanted to update my phone's OS into 7.1 and as I'am updating it get stuck on backing up social feeds then gives me a message saying "BlackBerry® Desktop Software failed to backup your BlackBerry® device. The device was disconnected."
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I am trying to update the OS to a Blackberry Bold 9900, I downloaded the official OS version from the wepbage. and the Desktop manager starts to erase the applications but, then, it stays in the Reconnecting to JVM message.
View 1 Replies View RelatedWhile updating my phone, it got disconnected, now it wont reboot or connect to blackberry desktop support. what should I do to correct this?
View 2 Replies View RelatedI'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
View 1 Replies View RelatedI have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
View 1 Replies View RelatedI've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
My N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
View 4 Replies View RelatedI have a Blackberry Curve 8530 that I sync using the Desktop Manager for my calendar, tasks, etc. I have several Notes in Outlook that I also want to sync. I have gone to my sync options and selected that I want to sync my Notes, but it doesn't seem to be working. I can't find the Notes on my Blackberry where they say it should be and I do not see errors in my Logs.
View 5 Replies View RelatedI Just Installed BlackBerry Desktop Manager V5.01 and it wouldn't pick up my phone even though it's connected. I tried accessing the the BlackBerry Device Manager and it says 'The application has failed to start because XmlLite.dll was not found. Re-Installing the application may fix this problem.' - Of which I have done twice already. Is there a problem with this version of Desktop manager or any resolutions to fix this? I'm trying to upgrade my device to OS6.
View 1 Replies View RelatedWhen using my blackberry with my desktop software, my music sync failed to load. This is the message I get on my Desktop Software,Music service failed to load.An unexpected error occurred.
View 1 Replies View RelatedIi've tried to do a backup of my phone since upgrading to android 2.1. All seems to work fine on the phone since the upgrade execpt the backup app. When backing up it will stop during the backup and say could not backup. I've tried a scheduled backup and in the notifiction bar it says that the backup failed. I've tried going onto the m.sonyericsson/backup site to load a newer version and that doesn't work, even with the settings/application unknown sources checked off.
View 1 Replies View RelatedMy HTC One keeps losing it's vibration. It'll come back sometimes then be gone again for days. I think I might have to exchange it but... I have it so customized and some paid apps too,
View 3 Replies View RelatedI have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. Â It is very important to backup contacts, msgs and notes.Â
Info:
iPhone 4S, iOS 5.1
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
View 1 Replies View RelatedI backed up my iphone 4 to itunes (not icloud) yesterday, and today i went to the apple store to see if they could fix a broken lock button. They issued me a new phone, and assured me that i woult be able to retrieve my camera roll photos after restoring my phone from backup. Everything restored to my phone EXCEPT the photos. Some of them are very important to me and i would like to know if there is a way to retreive all of the photos through my computer, phone or itunes.
Info:
iPhone 4, iOS 5.1.1
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
Info:
iPhone 4, iOS 5.1.1
I have a Curve 8330 and installed the new Desktop Manager 6 on a Windows 7 (64 bit) brand new laptop. I can sync the device fine with Outlook 7, but when attempting to backup it gets to the end and then gives an error "All data was not backed up"; when I view details, it says "Date type - profiles" and "entries - 7/11." I click OK (the only option available) and the backup file is never created.
View 6 Replies View RelatedI want to begin using a different smartphone so I used the backup feature on BB Desktop to save my info. How do i get that data to key into my new phone? Windows says its cannot open the (.ipd) file and the only program i see on the web costs $29.95. Is there an easier / free way to get this data?
View 1 Replies View RelatedIs there a way to do a backup (in the SD memory) from the Handheld without using Desktop Manager
View 1 Replies View RelatedMy wife and I each have a Blackberry phone. One is an 8100 the other is an 8200. I cannot figure out how to backup them both up on the same PC with Windows Vista. The Desktop Manager software does not seem to allow two different phones. I also have tried to install two different versions of Desktop Manager in different directories without success. How can I back them both up?
View 7 Replies View Relatedmy Storm lead me to this place. I am having problem with "Error 523" & my phone is not working. I also need to know : How to browse media file "pic, avi, mp3" in my desktop after backup.
View 1 Replies View RelatedI know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
Info:
iPhone 4, iOS 5.1
The Last sync and Last backup dates don't update when I connect to BB desktop and do auto sync and backup. This causes backup to run every time I connect instead of weekly like I have it setup. If I do a manual sync the date updates but if I do a manual backup the date stays unchanged. I'm running desktop 6.0.0.43 and OS 5.0.0.886. Does anyone know how to cure this problem?
View 4 Replies View RelatedCan someone help? Getting error message saying "You cannot save your backup file to \network folder name . Please select a different folder with write permissions." I can write to the folder selected, but the software can't. It did on all my other versions of BB Desktop.Can only save to local C drive.
View 4 Replies View RelatedJust wondering if your bold drops calls as frequently as mine does. it seems that sometimes the phone decides to act up and gives me a 'call failed' message whenever i try to make a phone call. I always check how many bars i have and its usually at 4 or 5. sometimes a battery pull fixes this, but other times, the problem is persistent. my old bold 9000 had the same problem, so i'm not sure if it's at&t or blackberries in general.
View 14 Replies View RelatedI did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
View 4 Replies View RelatedI went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
View 4 Replies View RelatedI dont have bettery back up and whatever photos i am taking from my phone is not getting store in memory card as well as device memory.
View 3 Replies View RelatedAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
My iPhone4 will not sync with my computer, giving me the message "iTunes could not backup the iPhone "xxx..." because the backup session failed." I have looked at article TS2529 and followed the steps. My iPhone will sync and backup with another computer with the same version of iTunes, so the problem must be with my computer or iTunes. I have previously synced and backed up fine with this computer, so I suspect there is an issue with corruption of iTunes data files. Should I re-install iTunes, or is there a way to delete the data for my phone that iTunes holds and try syncing again?
Info:
iPhone 4, Windows 7
Every day I get this message at the top of the screen stating:
"CONTACTS BACKUP" - network connection failed.
When I click it to get rid, it appears again the next day ..... I've been into the Contacts Menu and looked at Import/Export and More/Settings but I don't really know what to cancel or untick.
